累積 10 晚，送 1 晚*！
加泰羅尼亞普利維馬婁瑪全包酒店位於卡曼海灘 (Maroma)，鄰近瑪羅瑪海灘。區內其他旅遊景點包括艾爾卡馬隆高爾夫球俱樂部及Tres Rios Ecopark生態公園。
客房設有露台或陽台。加泰羅尼亞普利維馬婁瑪全包酒店 提供 404 間冷氣客房，設有保險箱和免費樽裝水。酒店提供免費無線寬頻上網服務。電視可收看衛星電視頻道。所有客房均備有書桌及直撥電話。浴室設有淋浴設備、風筒及免費浴室用品。其他服務設施包括吊扇及可開關的窗戶。此外，酒店可按住客要求提供房內按摩服務、熨斗/熨衫板及電話叫醒服務。酒店提供客房清潔服務 (每日)。
Between the quite fishing village of Puerto Morelos and the lively international scene in Playa del Carmen lies the Maroma area. Undeveloped white-sand beaches provide a tranquil escape from the crowds, and off-shore reefs offer plenty of interesting terrain for snorkeling.查看所有位於卡曼海灘的酒店
"Lonely paradise far of stress of city"
just perfect, honey moon suite, perfect quiet caribbean beach. the perfect romantic gatewayHotels.com 旅客真實的評價
"Nice beach, hotel needs work"
Do the privilegedd upgrade! Very worth it...special check in, exclusive restaurant access, exclusive beach access, upgraded room, etc. We found this hotel was not very convenient...Lots of walking to get to the only buffet that offers breakfast, lobby, theater, and 24 hr bar. Only decent choice for lunch is Terrace restaurant or the buffet that's really […] far away. I would call this hotel a partially all inclusive hotel...they give you a voucher for dinner and based on your length of stay you get a certain number of dinners at the restaurants. Example: we stayed 8 nights, and had 5 dinners at the restaurants. The other dinners we had to eat at the buffet. No smoking signs posted everywhere, but people smoke even in restaurants and staff doesn't stop them. GROSS! Great thing about the resort is the beach and the dinner restaurants. 閱讀更多Expedia 旅客真實的評價
"Very nice beach."
After reading several reviews I didn't know what to expect. Stayed 5 nights and had a great time.Expedia 旅客真實的評價
The food is not good quality, the drinks are not good, the staff is not properly trained to serve, but the beach is absolutely fantastic.Expedia 旅客真實的評價
3 star facility, 4 star hospitality and 5 star food quality especially for dinner. It is very pleasant trip more than satisfactory what we have paid for. Value for money.Expedia 旅客真實的評價
"Beautiful quiet beach"
This is a great place if your looking for a quieter surrounding area and less annoyance on the beach. Beaches in Cancun and Playacar can sometimes be overwhelming with vendors, but you won't have that problem here. In a week on the beach we had exactly one vendor come up to us. The water is great, the sand is soft and the food and drinks keep coming. […] Quality if the food overall is good, although it is definitely catered to European/American tastes. Don't anticipate much authentic Mexican cuisine, again that's not to say the food isn't good, it is. The highlight of the staff is a gentleman by the name of Cesar who works the lobby offering the day trips available in the area. He gave good advice, gave discounts and comp'd us our taxi to the airport at the end of our trip. Great guy and would highly recommend you talk to him. Only complaint is that there were a couple of issues when we first walked in to our room, although, to their credit their service in fixing the issues was very prompt. First, the battery in the fire alarm was low so it was beeping when we came in and second the knob in the shower was loose so we couldn't regulate water temp. We called the front desk and in 10 minutes a service man was at our door and was done in another 15 minutes with everything working perfectly. It was exactly what we were looking for and I would recommend this hotel if your looking to get away from the larger crowds, we had a wonderful time and enjoyed ourselves greatly. 閱讀更多Hotels.com 旅客真實的評價
This is our 6th tip to the area and we stay somewhere different each time. The beach was as good as you will find. The rooms were clean and it has the best bed yet. The pool is ok wish they had a swim up bar. The entertainment is lacking, the staff tries but it is just bad at best. The liquor selection is actually really good for the price of the resort. […] We had to get up early to get a place on the beach but there are several and the resort was sold out. If this place would add something to do in the evening it would be a gem. I did like the food for the most part but the coffee was terrible. The desserts were also not very good compared to other resorts. 閱讀更多Expedia 旅客真實的評價
"A great stay! Beautiful beach, great staff, A 10!!"
A great staff and good food with a beautiful beach. Room was clean and service very good. We went during rainy season but it did not ruin our stay. We would go back today!!Expedia 旅客真實的評價
"The best beach!"
We stayed at this hotel July 1st-8th. It was our 3rd time back at this hotel and the 6th time in Riviera Maya. We stayed at Iberostar Paraiso del Mar last year which was suppose to be higher end but we were very disappointed so we went back to Catalonia. Beautiful beach, friendly staff, a true Mexico feeling!Expedia 旅客真實的評價
"Wonderful place to vacation!!"
This hotel was recommended by friends who have been there several times. We loved it, it was clean, the food was Great!! The staff was super fun. We hope to be going back again and again. ;)Expedia 旅客真實的評價
This hotel was amazing and very friendly. The animation team was a plus, they speak spanish, Italian, English, and French. This hotel is the place you want to be if you are going to Riviera Maya. Not only I recommend this hotel but I also recommend to tip the hotel staff as I noticed Europeans do not like to tip :( As for the food, all restaurants were […] really good and tasty, the terrace (Spanish), tio pedro (Mexican), toscana (Italian), and tortuga (steak); however, they should improve the food quality in the buffet known as Pajarito restaurant. At first some reviews scared me but I had the feeling that everything was going to be ok and I was more than right! I've been in many places around the world and if I have to go back to Mexico, I will definitly go back to Catalonia Hotel in Playa maroma. My wife, cousins, friends, and myself had extremely fun in our 6 days stay. We wish to go back soon!!! 閱讀更多Expedia 旅客真實的評價
"Smaller resort, loved the beach!"
This is our second time visiting an all-inclusive so we only have another very large resort to compare to, this resort is a lot smaller but it was comfortable. We enjoyed all the restaurants for dinner (usually very busy after 7:30pm and no reservation required so you may have to wait), buffet was all very good. As always the staff works very hard to […] please guests. The beach area, bars, pool area and spa, small shops are all very nice. My only complaint would be that they need to vary their music and entertainment. When I tried to request more lively Caribbean music by the beach, after all I thought we were in Mexico, I was told it is "hotel policy" not to play anything that was not relaxing music. I had to ask several people before I received an answer, I really did not think it was going to be a complicated request. We enjoy all types of music, but that new age relaxing music just became annoying after so many hours of the same thing! We understand that it should be relaxing by the beach during dinner hours etc., but at 12pm? A little rhythm would be nice! Here is where I began to agree with some of the reviews that they seem to cater to the Europeans; although they did not bother us at all they are there to vacation as well. I will say that they do not accept US money anywhere in this resort; they accept all other currencies but not dollars, so if you make a purchase it will be charged to your room and the resort will accept pesos or credit cards. 閱讀更多Expedia 旅客真實的評價
"Great place!! Friendly and inviting."
Great place. Everyone was very accomodating and very friendly. We enjoyed our trip.Expedia 旅客真實的評價
"Really a nice resort...."
Really enjoyed our stay. Not a 5 star with room service type place but very lovely. Beach was awesome, staff was mostly accommodating but obviously had processes to follow. With just a bit of tweaking of customer service could be awesome. Weather turned ugly the last couple days of our stay but staff handled well. Definitely worth it to pay to upgrade […] to ocean view. 閱讀更多Expedia 旅客真實的評價
"Hotel staff needs better training"
The internet is fast and reliable. The pool and jacuzzi were correct temperature and well maintained. However, the carpeting was very worn, furnishings were acceptable and bed was good. Did not use breakfast. I booked directly with the hotel and unlike other Priority Club properties there are no upgrades or perks for members. The big reason I did not […] rate this hotel higher is the staff. I prepaid for my entire stay in advance to obtain the best rate. However, upon check in the front desk staff told me they needed an authorization form to charge the card for the room. (It was a corporate card as I was in town for a church function.) I tried explaining that I was using a personal card for incedentals but they insisted upon speaking with the card holder even though the charge had been made and gone through over ten days prior. Then, to compound matters, when the purchasing agent was called, the HI personnel making the call told her they had "no idea why they were calling but they were told to call." 閱讀更多Expedia 旅客真實的評價
Amazingly clean beach and well maintained hotel grounds, staff is constantly at work cleaning. Guests are a mix of U.S., Canadian and Europeans, and staff are multi-lingual. Less than 1/2 hour from airport, however pre-book transportation if you do not want to more than twice the going rate for a taxi. The restaurants are above average with portions […] on the smaller side, buffet is unlimited. Tipping and Spanish language skills will insure fast and cheerful service. Go for the beautiful, relaxing beach. Not much in the way of nightlife, if you want action take a cab to Playa Del Carmen which is about 25 minutes south. 閱讀更多Expedia 旅客真實的評價
"Good Hotel, Great and so close to beach"
Good experience! so close to a great and lovely beach... good food... some days very good other days ok! Room ok, clean and pleasant, small balcony and no views, very noisy on the evening but from the other hotel,Expedia 旅客真實的評價
"Fun Family Resort!"
hotel had great customer service on site but not so much on the phone. They could not guarantee us a pack and play for our daughter to sleep in so we had to take ours with us. We didn't want to chance it. They ended up having one but very inconvenient for us to bring to bring on trip. On another note, we upgraded to a room with an ocean view but it […] wasn't really an ocean view, just partial. We said something when we checked out but should have complained sooner as we didn't have time to wait for a manager. But still a great place to stay! 閱讀更多Expedia 旅客真實的評價
WAS VERY NICE EXPERIENCE, THE BEACH, SANDS, FOOD, CUSTUMER SERVICE WAS GREAT.Expedia 旅客真實的評價
"very surprised in a good way!"
staff was awesome without being intrusive. Was pleasantly surprised! would go back in a flash! Most of the food was good. Some was outstanding.Expedia 旅客真實的評價
"Very nice hotel, extremely clean. Beautiful beach"
Hotel staff was very accomodating. They seem to cater to Europeans more than Americans but I think that is because not many American's stay there. Most of the entertainment was catered toward Europeans. However, all in all, the staff was very accomodating to our group and we had a wonderful time. Will definitely be back.Expedia 旅客真實的評價
"Beautiful secluded spot."
Amazing area of jungle, the entry road there is bumpy but while we were there in may of 2013 they were putting down a very nice interlocking block roadway to solve this problem. Very secluded, definitely up it to the "privileged package"...totally worth it. Overall we had a wonderful experience. Also, go on a tour with Captain Quickie's adventures, […] that was a busy day, but very very cool. 閱讀更多Expedia 旅客真實的評價
"Wonderful wedding on the beach."
Our families had a wonderful time in Catalonia Privileged.We celebrated a niece wedding and we were about 30 people that came as far as Miami,France,Shanghai and Guinea Equatorial.The hotel facilities were very good,all the staff very nice and polite.The restaurants are fine and the food good.The rooms very clean and comfortable,the only fault I found […] is the poor illumination in the room.The beach is AWESOME!We really enjoyed our week at the Catalonia and I recommend this hotel to my friends. 閱讀更多Expedia 旅客真實的評價
"We will be back...LOVE IT!!!!"
This hotel was so awesome! It felt and looked more authentic Mexican and that is what we like in comparison to the fancy and probably more expensive places. The staff was very helpful (especially Adriana in the Priviledged office) and if you know French or Spanish, which we don't...yet, you seemed to get a bit better service (just sort of felt that […] way a bit). The food was very good and the staff in the buffet were great too (Roberto). The Tortuga has the best filet of beef I've ever had, cuts with a butter knife :) The beach was so beautiful and stretched for miles in either direction with nobody trying to sell you anything and only maybe 2 or 3 other small resorts along the way. The water was amazing in warmth, color and cleanliness! The sand, a nice fine white with no debris and plenty of cots to lay on. 閱讀更多Expedia 旅客真實的評價
"Unfortunately For This Hotel, You're Just A Number"
The beach and water itself is lovely, but by lining up a myriad of old and uncomfortable lounge chairs, and then allowing everyone to reserve the shaded ones early in the AM (as well as the pool lounges), despite the signs; they ruin the experience. Though the service staff means well and is very nice, the food is deplorable and it's tough to find anything […] that doesn't look disgusting, even among simple foods like hot dogs. The room we received after paying for an elevated, or "Privileged" status, had a balcony wall 6 feet high, so it had the feel of a small prison. The guests they have here are largely European (French mostly, some Spanish), and perhaps they don't mind the circus atmosphere or lack of good food, though I really didn't see any of the French folks at dinner. Perhaps they spend the $22 taxi fare each way to downtown Playa Del Carmen for a decent meal they had to pay for, but actually enjoy. Overall, I would never recommend that anyone stay here, ever. It looks like a good deal, but not worth the hassle for the money, since once you arrive, the management and people in charge of cuisine have made it clear they really don't care if you ever want to come back. I really wish I had stayed at one of the Mayakoba resorts, even if I had to pay more for a non-inclusive and get better meals. Will make the best of this trip, but this hotel basically ruined it for me. 閱讀更多Hotels.com 旅客真實的評價
"Great Hotel for Couple/ Family ! Best Beach ever.."
The Hotel was 45 min from the airport.. We got welcomed by the staff and got luckily upgraded from the Superior Room Privileged to the Suite Ocean View Privileged for free.. The staff is great, the suite amazing, the beach is heaven sent and private, we also had a private pool/Jacuzzi and terrasse in front if the ocean.. The only thing is that food […] is not that great (We thought we would eat great mexican food and it was not the case.. Actually NY Mexican food is better lol from far...) and the night club is lame (kids, no dj etc..) I would recommend this hotel to any couple or family in search of a great getaway at a good price :) But if you're with friends you should pass on this one.. I would definitely go back for a romantic getaway :) 閱讀更多Expedia 旅客真實的評價
Best thing about this hotel was the BEACH..beautiful.....nice place to just relax ...not much action going on around pool area......need better service both on beach and at buffet and other eateries...dirty dishes not removed when done..also when sitting down sometimes no one asks if you want water ,coffee or tea..bathrooms need a remodel..so far to […] walk from room to lobby and buffet....But most important to me was the beautiful beach can't beat it! 閱讀更多Expedia 旅客真實的評價
"One of the best beaches in Mexico"
best part ,about this resort is the fabulous beach, pure white sand, no rocks. You can walk for over a mile if you'd like. The food is average, stick to the buffet, plenty of variety there. Staff is very friendly & helpful. BUT most of the other guests there spoke French, and they are NOT friendly. Not even a smile, which needs no translation. Don't […] know if they are from France or Canada, but really, they all were no fun at all. My second time at this resort, came back because of the good price for what you get. Also, it is very easy to get around, and not get lost, which I've done at other resorts. Grounds are truly beautiful. Would recommend this hotel as a good value. 閱讀更多Expedia 旅客真實的評價
"Service does not cater to Americans"
We booked this hotel for our honeymoon. My wife is fluent in Spanish. I speak a little, and we both speak very good English. Neither of these are attributes that get you good service at this hotel. If you speak French or sunbathe in the nude, you're in like flint. We were consistently ignored by wait staff and bartenders while European guests were shown […] the most preferential treatment. We booked the hotel for 5 nights, but left after 4. Our room was cleaned only twice. We made our own bed. We waited on ourselves at the restaurants. After waiting 2 hours, we were brought the wrong meal at one of the restaurants. The European guests were belligerently rude towards us. The mini was a tiny Fridgidaire stocked with a few water bottles. When it was brought up that this was no "bar" I was handed 2 cans of beer. When we brought our complaints to guest services, the best accommodation they could offer was to clean our room and leave a surprise, which turned out to be flower petals sprinkled on our bed. This in no way compensated for our frustrations. This was our honeymoon, and we expected better. When we checked out early, the front desk staff was rude and would not accept our pesos or dollars for additional charges, as was promised upon check in. Being that my wife is from this area of Mexico, we are planning many more trips to the area, but we will not be staying here. If you're European, this is the place for you. If you're Western, move on down the road. 閱讀更多Hotels.com 旅客真實的評價
Our vacation was fantastic, we were so impressed on how hard the staff work around the resort, we were treated with great service. The buffet was good, not five star but we were happy with the variety of choices. I love the Mexican culture and people which makes it easy for me to say positive things about everything. The animals were very cute and harmless, […] kids loved the Coati's. The rooms were very clean and we always had a surprise towel animal waiting on our bed for us when we returned back at our room. Then there's the beach, absolutely gorgeous, white white sand and lots of beach to walk. Can't wait to come back, we didn't want to leave. 閱讀更多Expedia 旅客真實的評價
"Poor food quality"
Good animation but very poor food quality. The Catamaran and kayak activity was never available even when the wether was good...Expedia 旅客真實的評價
The beach at this hotel absolutely made our vacation! What a wonderful stretch! The hotel grounds are gorgeous. The Privileged rooms are better than I was expecting. Request section 6! It has its own private path to the beach. The food was what you would expect at a resort. Would absolutely stay here again.Hotels.com 旅客真實的評價
"Move along... nothing to see here."
I've been to a few AI's in the Cancun area. All were around the same price and duration (week) as what we paid for our stay at the end of Feb 2013. Here's what I have discovered: A good AI will have a lot of wait staff on the beach. CPM doesn't. In fact, it's expected that YOU go to the pool area bar. A good AI will offer multiple restaurants and at […] most, you should have to make a reservation, but clearly the best will not require that. CPM provides you a "ticket" (yes, they actually will punch the ticket) where during a weeks stay you can ONLY visit the a la carte restaurants one each for a total of 3 plus another "ticket" to visit the Tapas restaurant. The other 3 dinners you are at the buffet. Sorry. A good AI will have a buffet that changes daily. CPM was EXACTLY the same every day. A good AI will have food service on the beach for lunch/snacks etc. CPM none. Zero. Zip. A good AI will have a nice selection of booze, beer and even wine in the room/minibar. CPM offers warm beer (2 cans only!) and a few sodas and water bottles. A good AI will have AC on demand, at any time of day. CPM only has the AC running in the early AM hours when it's cheapest. Sweltering best describes the room climate. A good AI will have a decent mattress and linens. CPM provides a very firm mattress and linens with the texture of 600 grit sandpaper. Not a good combo for sun-kissed skin and sweat. Overall, CPM is not even close to the caliber of other resorts. They are on a budget and it shows. 閱讀更多Expedia 旅客真實的評價
"Pros and Cons"
Pros: Beach was awesome!!! Always found chairs in the beach! Lots of shade! Hotel was incorporated into existing natural habitat Rooms nice and comfy, liked the decor. Coffee is delicious Cons: You get bored of the food fast, the best part of the food is the fruit and salads. Sometimes buffet was good. Very little seafood:( Lots of walking to main […] buffet Service at resturants was hit and miss great vs terrible. Hostess at restaurants not very friendly and the a la carte have to s of rules, like cannot put tables together, or everybody in party must be visible in order for them to sit you. Maids quarters infront of room by main stairs- they are always working from 7:30 to 10:30, leaves little privacy. No fresh fruit drinks or juices, everything has sugar. Hotel caters to French and Italians. If you need a wheele chair, they make you pay US 10/day, it should be included as part of hour comfort! 閱讀更多Expedia 旅客真實的評價
"The resort on THE beach"
Resort is gorgeous, well maintained and food is great. Frustration wi th photos, they don't open on schedule and lines get long. But that was only complaint. Bartenders do NOT short the booze. Yes lots of Europeans ...they are allowed to vacation too. We were with friends this time but have stayed here as a couple and had no problem. We go for the relaxing […] on the beach. The beach...the reason to go. Will be going back. 閱讀更多Expedia 旅客真實的評價
BEACH: The beach is spectacular. The sand is soft, fine and white. The beach stretches in both directions from the hotel so that you can go for a long walk. The ocean access was clear and we had a load of fun with the first few days of waves. There are only two adjacent hotels. Other than that, on the south end: there was a private property (you can […] still walk on the beach though) which was really quiet and on the north end it appears that there are some private residential villas under construction - I suspect developer went bankrupt and abandoned further construction. It is safe and feels safe. Enough of couples were going for walks and jogs to walk by yourself. HOTEL: The hotel has a charm; it's painted in bright colours. Certainly it is not a 5* contemporary hotel like Princess (we stayed at Grand Princess previously# but it has so much character that having choice, I would always select Catalonia Playa Maroma #we were in priviledged section# over Princess. It's a smaller sized hotel #around 300#. It's in close proximity to the beach and restaurants. STAFF: Always friendly, warm and with large smiles. No we didn't tip everywhere. We have witnessed on two or three occassions, guests that were rude or ignorant, and the staff was just polite with them. We were always smiling and friendly with everyone #how could you not be in such a beautiful place) - and the staff was as friendly back to us. Is that not typically true anywhere else though?! 閱讀更多Expedia 旅客真實的評價
The hotel and grounds were excellent. The privileged snack bar was particularly nice for lunches and all of the A' La Carte restaurants were excellent, especially the steakhouse. The animation staff was amazing, in particular Jesus and Alice! There was also nothing wrong with the alcohol.Expedia 旅客真實的評價
"Great Beach and Good Food Hotel"
We vacationed in August, which the hotel was very European focused and not much American. We stayed in the "Privileged" accommodations, which the rooms were basic. The view was of the interior area and not much to see. This was our honeymoon, and a bottle of champaign was delivered to our room. A plate of fruit was delivered, but the next morning lots […] of ants were feasting. Make sure you do NOT bring food into the room. The food was very good and the portions appeared small, the amount was perfect. And since it is an all inclusive, you could order more. The beach was FANTASTIC! The area was very clean (and was cleaned up each morning). The sand did not feel hot compared to other resorts we've stayed. There were NO rocks when entering into the water. The entertainment team was always engaging the guests in Italian, French or Spanish. The employees respond well when tipped. You'll receive better service all the way around. I would recommend visiting for the food and beach area as well as pool area. 閱讀更多Expedia 旅客真實的評價
Nice beach. Friendly staff. Good food and 4 restaurants.Expedia 旅客真實的評價
"Wonderful resort-Will go back"
Mostly European visitors so if your American/English prepare to partial understand Spanish or one of the five languages that the hotel staff know and speak. The staff is friendly and accomodating. I would go back in a heartbeat.Expedia 旅客真實的評價
"Great resort with a few disclaimers."
Definitely catered to Europeans which is not a problem except most of them smoke. There were very few non-smoking areas. The lobby/bar area could use some improvements; there is absolutely no circulation inside. The main eating area (buffet) was also stifling hot. More than one front desk person was very unhelpful. Those are the negatives. All the other […] areas of the resort were beautiful and clean. The pool area was excellent; there was never a problem finding a spot. The beach area was also a great alternative with plenty of lounge chairs in the shade or the sun. The staff overall was friendly and helpful. The room was comfortable and clean. 閱讀更多Expedia 旅客真實的評價
"Good for families not for couples"
(me and my boyfriend vacatione here) The hotel was beautiful but was disappointed that there was no swim up bar. We checked in and had no TV remote. It took them until the 3rd day to replace it. The staff was extremely friendly and went out of their way to say hello. However the other guest were a little rude. They snubbed us when we said hello and […] walked us off of the pathways. We wernt going to let it ruin our trip but of youre one that wants to socialize with others then this isn't your place. We spent most of our time on the beach because the pool was wayyy too warm and overcrowded with kids. Plus the beach was absolutely beautiful. We were a little confused though on the package. We bought and all inclusive but had to wear wristbands and there were a few restaurants we wernt allowed to eat at without an extra charge. That didn't seem very "all-inclusive" to me. It was a nice place but not wonderful enough for us to return. It's worth checking out but next time we'll go to an adults only resort and with a group of friends. 閱讀更多Expedia 旅客真實的評價
"Not my favorite vacation...."
The location is excellent but this hotel is very European, the food is terrible and the drinks are not good. The staff is not very attentive and it seems like most hate working there. I really tried to keep an open mind even thoughI read a lot of bad things on trip advisor but this place really disappointed me. I do have to say that this beach is the […] best beach but I would never stay here or recommend it to anyone. And just a little tip, this hotel does not take American money like most resorts in the area. So if you want to buy anything at the gift shop you have to exchange currency. They do take euros, Canadian money and francs.. 閱讀更多Expedia 旅客真實的評價
"Enjoy your vacation, stay somewhere else."
This was our second stay at this hotel, and we will not go back again. Several things have changed for the worse: Negatives: restaurant service. For the ten days that we were there, we never had timely service when we sat down to eat at any of their "fine-dining" restaurants. Numerous times we waited over an hour to get our food. Be ready to wait!! […] Not fun! On several occasions we saw numerous couples leave the restaurant upset because their food never came. We had to get two rooms. We ended up with a privileged room and a standard room. The standard room is horrible. It's your basic rundown motel 6 room. I also read some reviews that guests noted hotel staff would come into the rooms in the evening to drop off towels. We experienced this as well. The staff just knocks and walks in; almost as if they want to catch you in the act. Not cool. I also saw a male staff member look in the girls restroom in the lobby right after some ladies had walked in. Not cool either! stores are sometimes closed during "open hours" for inventory. I had to beg the clerk to let me in so I could buy benadryl for my son. She was very hesistant due to "las politicas del hotel." Bad business model to close during open hours! Positives: Beach is awesome. That's the one thing that hasn't changed! Tips: if you're looking for a nightlife, definitely don't stay here. Get a hotel in Cancun. Don't be fooled with their disco. Nobody dances there. We will never return to this resort 閱讀更多Expedia 旅客真實的評價
Excellent beaches, food is okay, rooms are recently renovated and very cozy. Entertainment is not up to par.Expedia 旅客真實的評價
"Beautiful hotel and very friendly staff."
We started our visit with a welcome drink in the lobby. We were then taken to the Privileged office for check in. Went very smooth. I had asked that all three of our rooms be close by or at least in the the same building. They did better than that. We had three beautiful rooms that had a beautiful view of the ocean and pool. The staff goes above and […] beyond to make your stay a great one. We arrived and were starving. We went for a walk and a came upon the beach bar. We must have looked lost because a wonderful waiter, Juan helped us and took us upstairs for a meal. As a Privileged member we could eat at the Tapas restaurant during lunch anytime. From that day till the very last Juan made sure we had everything we needed. He deserves a raise as do all the employees. They all work so hard and always have a smile on. The activity staff also does a terrific job of seeing if you want to participate and if not they do not pester you. My only wish was that they offered one area that had air conditioning. But would not trade our beautiful time for anything. The food is okay. What everyone says about the buffet is true. Great selection and very tasty desserts. The other restaurants were just okay. The Mexican and Tapas far exceeded the other two. We also very much enjoyed the coatis. We are thinking very much of going back again next year. Third trip to Mexico and this place was the most peaceful and relaxing. 閱讀更多Expedia 旅客真實的評價
"Will not go back!"
The location of resort was away from playa so it required transportation for everything. The road to the resort very bad. The walk from lobby to rooms very long walk. The rooms set up not pleasant the beds not comfortable headboards and beds not joined. Poor lighting, the tv blurry, the drains in sink were slow, shower was dirty, the water had a nasty […] smell. The coupon situation with the meals was very stupid. What was the point of all inclusive if I needed coupons. The restaurants took for ever. The buffet and lunch were always the same. The food was not tasty and the drinks were no good. The pools set up was all confusing. Everything was timed no food available late. No room service. 閱讀更多Expedia 旅客真實的評價
"If you already booked - relax you will be happy."
We enjoyed our stay at the Catalonia Privileged Beach. If you upgrade to "Privileged" you apparently get a better room and more dining options. If that is the case I would go with the upgrade. Our room was nice - but the air did not work well. There was no air in the common areas either. This added to the experience - but I did miss my a/c. I enjoyed […] the food and drinks. I thought it was lame you needed a ticket to eat dinner - but oh well. I loved the pool and the beach. There were lots of chairs at both with shade. Walk south past Secrets and look for a couple that give beach side massages at an abandoned hotel. They were great - only $40 for an hour massage! We went with several couples - adults only trip. There were not that many kids at this hotel - that made us happy for this trip. There were a lot of Europeans - but we came with our own group of folks so it didn't make a difference to us to meet new people. If you want to meet new people - do not come to this hotel. No one is overly rude - but at the same time no one was interested in socializing. Don't come here if you don't like walking. The hotel is spread out and the lobby is a long walk to the beach and pool. I enjoyed my stay very much. I might try out another hotel next time though. 閱讀更多Expedia 旅客真實的評價
"beautiful but secluded"
The food is okay. Nothing was great. You'll get full but nothing was delicious. The best part is the beach. Gorgeous!!! Lots of Europeans, mainly French and Italian . They were overall not polite. Many times they would cut in line or walk right into the two of us when they were in large groups. Not a family friendly place with many topless ladies (mostly […] older ones!) 閱讀更多Expedia 旅客真實的評價
As a disclaimer this was our first experience at an all-inclusive and our first stay on the "Riviera Maya." The beach was gorgeous--beautiful, clear, sandy, no rocks whatsoever--fun to swim in. The staff was very friendly although very few spoke good english. There were a lot of european visitors--many different nationalities. Some smoking. Some topless […] sunbathing. We didn't take part in the activities or go to the theater. Our priviledged room in Bldg. 6 was very nice. The bed was a little hard and I would have appreciated more light near the mirror in the bathroom. But these were pretty minor. The buffet food was fine--better for breakfast than dinner. We tried 3 restaurants and all had excellent service and good-enough food. The buildings are spread out and the paths through the jungle foilage are nice. 閱讀更多Expedia 旅客真實的評價
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