柏林凱旋門諾富特酒店 (Novotel Berlin Am Tiergarten) - 柏林

This hotel was superb with excellent restaurant for breakfast providing a variety of delicious food. Hotel staff was very helpful and sincere. Even though it was just next to Tiergarten Hbf, it was easy accessible to almost all sightseeing points in Berlin by several minutes of travel by S-bahn. The bedroom was absolutely quiet and comfortable with […] double-glass windows. It was considerable a completely leisure stay for 2 nights with my family. Hotel was highly recommended. 詳情

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Everything is fine.

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This hotel is in the business area so not so expensive. Main attraction is that S Bahn is right over the road so 2 stops to main station and 2 stops to Savigny platz for great restaurant choice.

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The hotel is in a convenient location to public transportation and major sites. The service in the restaurant is spotty. I went for dinner with my two children, they brought out the entre's for two of us, but not the one child's meal. We were done eating and the child's meal still had not come. I asked for the dinner several times... Finally, the waitress […] brought out three entre's so the servers had lost track of the meals. The restaurant was just not that busy. Then I had to ask several times for the ice cram that comes with the child's meal. I finally had to get up, chase down a server together the ice cream and the bill. Spent 90 minutes over dinner, mostly just waiting for food to be served playing 20 questions and I spy with one very hungry child! Not an enjoyable relaxing dinner experience. The buffet breakfast was good with great service... Maybe the answer is to avoid eating dinner in the restaurant...... 詳情

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Large rooms which appear to be recently renovated, very clean and comfortable. Staff were very friendly and helpful. Only down sides: free internet only available on computers in lobby, and we were woken up on three occasions (~ midnight, and ~ 7am) to sounds in the service corridor or hall. After the third time I made a complaint, they had no reasoning […] behind the sounds, but it didn't happen again :D 詳情

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- enjoyed our stay - have two kids, who enjoyed the play area - it's an average hotel, though, location is terrible. There is nothing close by. We walked to find restaurants one night and it took us 30mins.

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Close to transport for our needs, eg Train & Buses, Taxis, as a member of our group could not walk far. Hotel was very nice, comfortable, and very accommodating to our needs. Great Stay. Thanks

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此旅客沒有留下意見。

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Very clean hotel. Hop on/ Hop off sightseing bus just in front of the hotel. Make sure you understand the room is not available until 3:00PM and you can store your luggages in the front desk.

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Hotel was in a great location. I have stayed in this hotel before and had a much better experience than this time. Checked in late due to flight arrival time and was given a room on the 5th floor. The room was for people with disabilities and this was not explained when we checked in. There was no bath and the bathroom was a complete wet room. It also […] had a dirty toilet seat and very little space to place items on. 詳情

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Novotel is close to everything via the S tram system just across the street. Extra charge for internet, the free lobby internet is their computer and software for 20 minutes is not so great. Helpful lobby staff and paid underground parking. Good restaurants nearby in West end of Tiergarten Park, and Brandenburg Gate at the opposite end of Tiergarten […] Park. 詳情

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Really not a lot to say except the hotel was perfect. The service, rooms, food, bar, location, hotel in general were all just great. The staff especially were fantastic.

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Hotel was all that you would expect of a Novatel. Opposite Tiergarten station and 2 stops from Berlin HBF it was ideally located. Staff were very friendly and helpful though breakfast was very expensive. It is within walking distance of most things where you want to be.

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Well positioned to get al most anywhere in the city.very friendly staff and nice clean room and well maintained hotel. Nice gym and other services. Will return.

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By far, my best European hotel experience ever. Clean, comfortable - a bit pricier than I normally pay, but well worth it. Had to request extra pillows and they were delivered within minutes. Honestly, everything about this experience was great.

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Most of the staff were great particularly Melanie Koch who was so helpful in trying to book dinner in the Reichstag restaurant for us and then taking them to task on our behalf when when our book was mishandled by the venue. However, when our bathroom flooded on the last night the male reception staff did not deal with the issue promply despite his […] assurances that he would. We had to chase up to get assistance. Had this not happened the score for staff would have been higher. 詳情

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Really nice hotel, clean and comfortable and very conveniently situated for the airport and city centre. Food in the hotel was excellent but a little pricey. The wine was overpriced at €9.50 for a glass of Rioja and the lack of FREE wireless internet is a pain! Accor can provide it free of charge in its cheaper chains so why not in the Novotel? Otherwise, […] the hotel couldn't be faulted and it was a pleasure to stay there. I would stay again! 詳情

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The staff were'nt particularly helpful and some were rude. The location was quite good, next to a train station on the main line - a bit far from the nightlife though. The in-room wifi was very expensive, but there was free internet on the computers in the lobby. Quite a nice area, next to Tiergarten and there were markets out the front.

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The hotel is right near a S-bahn station so is very easy to reach the city center (in about 10 min). Also is one station away from Zoo. The kids corner from the hotel has 2 Xbox, one of them kinect, which kept my kids busy for hours in the evening. Breakfast was affordable and the kids stayed and eat for free. Hotel is clean, staff very help full and […] good location in order to reach Berlin attractions. I would recommend this hotel for families but also to business trevelers. 詳情

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此旅客沒有留下意見。

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You got what it said on the tin, large room very comfy bed and no noise. great breakfast. Easy access to s Bahn.

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I stayed 3 nights with my 2 adult daughters when visiting the Christmas Markets - an excellent hotel, extremely convenient to the Tiergarten train station so not too far to walk with suitcases. The only improvements to our standard room would be a small mirror near the dressing table and a sink in the separate WC (had to wash hands in the bathroom after […] using the separate toilet). The staff on reception were always very polite and helpful and gave us tips for sight-seeing, naturally speaking excellent English. I would definitely recommend this hotel and would stay again. 詳情

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excellent hotel

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Very good experience. Great hotel, close to all attractions, very nice staff. Thank you for a fantastic stay!

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Nice quiet hotel and would stay there again. Not in the centre of the city but due to its close proximity to the train station it was easy and convenient to get anywhere in the city. Rooms not huge but were clean, modern and had everything you need plus breakfast was good.

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I have stayed 5 nights in the Novotel Berlin Am Tiergarten during my past family vacation. First of all, the location is not really very good at all, it is close to the train station Tiergarten, but actually nothing more than a train station is around the hotel, so basically you will have to take the train to everywhere in Berlin. If you are expecting […] a hotel that you can find some living things around just on foot, probably this is not your cup of tea. Another thing to note is the poor design of the room (probably just the room I stayed, I don't know) the washroom was less than a feet away from your bed, while the toilet bowl was physically in another room - a no window no exhaust room next to the room door. So if you finished your job there at the toilet bowl, you will need to walk a few steps back to the washroom just to wash your hands. Given the room is not that big at all, I do not think those toilet bowl and bath tub have to be scattered around in the room. Nevertheless, the temperature in the room is uncontrollable, and I have spent quite some warm time during the middle of the nights - too warm to sleep. For the breakfast, I read from previous comments that it is good, and I can endorse their breakfast as the main selling feature of the hotel. 詳情

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Nice Hotel But everything in there is too expensive (Nestea €4, Breakfast €19)

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Overall was ok,but they did give us at the beginning a standard room, instead of a superior room as we booked. They changed that after I went back and tell them. The lifts are very slow. As location it is quite far by the centre.

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Great hotel conveniently located right across the street from the subway station and a 15 minute walk to the Zoo. Only a couple of restaurants in the immediate area and not much else. Parking is out front for a modest fee of about 15 Euro. Rooms were spacious and clean. Staff was courteous and spoke English. Breakfast buffet was great.

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Superb location right next door to the tiergarten s bahn station with direct links to all the key sights. A short walk through the park gets you to the main shopping area of West Berlin and to berlin zoo. The hotel was modern, clean and spacious. The most quiet room we have ever stayed in despite being on a busy thoroughfare ( must be well soundproofed,!!!!) Will […] definitely stay here again!!!! 詳情

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Well situated next to Tiergarten S Bahn station so ideal for quick and easy transport links to rest of the city, just as well because only one other place to eat within easy walking distance and that seemed to be fully booked especially towards the end of the week. Having said that the food in the hotel itself was of a good standard and the staff could […] not have been more friendly or accomodating. 詳情

Expedia 旅客真實的評價

OK Hotel, minor issues with restocking complimentary and coffee, but in general, good hotel. Great location right on Tiergarten s-Bahn station, and the Satunday/Sunday antiques market sets up 20 metres away. A pleasant walk to Brandenburg gate and through Tiergarten to the terrific Berlin Zoo.

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Very god place. It's close to the train station Tiergarten. The rooms are new. There's no 24h food service. If you need arrive late, eat before.

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good price and very clean, kids breakfast for free until 16 years.

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This hotel is less than a 2 minute walk across the street to the Tiergarten S-bahn station. From there it's a matter of minutes to everything in Berlin proper via the city's excellent public transportation network. Unfortunately, there's not much to see or do in the immediate area of the hotel, especially a lack of restaurants. For morning biscuits […] and coffee I recommend the little shop inside the train station entrance. The only negative in the hotel is the room layout. The toilet is in its own little closet by the entrance door. After using the loo one must exit the "closet", pass though a short hallway, into the bedroom area and then in to the bath/shower room where the sink is located. Personal opinion but I find this to be a bit unsanitary. In spite of this little drawback I'd still recommend the hotel. 詳情

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Overall nice hotel for the price. very clean and well maintained. Friendly staff.

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此旅客沒有留下意見。

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The breakfasts here were amazing! The service was great. The only downside was the mattress on the bed was a bit on the firm side (Minor in the grand scheme of things).

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此旅客沒有留下意見。

Hotels.com 旅客真實的評價

very pleased with the hotel , very clean, staff really helpful and always smiling , very good location right in front of S Bahn, can't fault this hotel and will stay there if i return to berlin

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Third time we have stayed here. Opposite S bahn station - no long walk after tiring day out. Two great beer gardens in the park opposite - 5 or 20 minute walk. Excellent choice of food for breakfast. Luggage room very handy on last day. Market right outside hotel Sat and Sun morning.

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I liked it very much.... lovely staff and very helpful.....clean ...... excellent location next to station..... good food...our hostess in restaurant was charming.Would stay there again.... would like more tv stations in English.

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So easy to get to by S line train. City tour buses leave just outside the hotel. I would definitely stay here again next time.

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Hotel was nice and close to the S-bahn station which was nice. Front desk is understaffed and there's almost always a line. I asked for a higher room with a view. We got a 1st floor room with view of the wall of next building over and we checked in at a reasonable hour. The guy checking us in asked if we had stayed at Novotel before and after I said […] "no" he assigned us the room which was exactly opposite of what we asked for. The room was clean, however, the rug looked old and in need of replacement. It had what appeared to be bleach stains in places. My reservation was for a queen size bed but instead we had two separate small beds. Breakfast was very good with good variety of foods. Internet was $9 a night which I feel should be included with the price of the hotel. No pool at the hotel. Not much around the immediate area. Overall is was ok but nothing to differentiate it from any other property. 詳情

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A good location in BERLIN. The S Bahn station is directly opposite the Hotel which made easy access for visiting all location. The cost of a group ticket up to 5 people was very reasonable priced for the whole days travel. There was also good access and egress for disabled travellers. The Hotel staff on arrival where friendly and made you feel very […] welcome. The rooms were modern and comfortable with no lingering tobacco odours. The air conditioning was quiet, easy to use and therefore gained a good night’s sleep. The Breakfast lived up to the standard expected being plentiful although at times you had to wait for food to be replenished. During the peak periods late afternoon and early evening the majority of Staff were notable absent from the foyer. On my departure there was one lengthy queue which caused some angst especially when registering new arrivals, individual requesting general information and guests collecting baggage for onward flights. The Staff Member was doing their best, however after prompting requested additional support. It would have been more helpful if the staff were mindful of the customer needs and expectations especially with guests who have a tight schedule for onward flights. My comments are meant to be constructive and helpful. All in all I would be happy to stay at this Hotel again 詳情

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the hotel is great, clean, room is comfortable, great location.

Expedia 旅客真實的評價

A great hotel. Excellent quality. Always clean and the staff were always helpful.

Expedia 旅客真實的評價

Hotel was wonderful. They held baggage several days before arrival. Location was excellent.

Expedia 旅客真實的評價

This Hotel was nice and spacious, the staff were very friendly and helpful, There was a good range of foods served for breakfast. The Hotel is across the road from a S- Bahn Station with good links to the rest of Berlin and surrounding areas. All of the stations we went to had access for disabled travellers

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Nice, comfortable room and good breakfast selection. Very close to public transport and main attractions. Disappointed that there was no wifi and internet charges are a bit steep. Only criticism though.

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