如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件及信用卡,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
**部份客房/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
酒店供應免費冷熱自助早餐。
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件及信用卡,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
"Clean, comfy and convenient."
Everything was perfect.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"CLOSE TO TO CLEVELAND CLINIC"
Very comfortable accommodations and great breakfasts. Many great eating options near the motel.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Use your 'do not disturb sign'"
Maid service knocked on our door 3 times before 10 am. I was not offered a receipt upon checkout. The room was very nice.Hotels.com 旅客真實的評價
回應者:Hampton Inn & Suites Cleveland-Beachwood Hi Dina! Thank you so much for taking the time to review our hotel! We love to hear feedback from our guests, that way we can improve on anything we need to. I apologize that you were disturbed multiple times by the knocking at your door. It is never our intention to make our guest's feel uncomfortable, and I hope that we can make it up to you! I will talk to our housekeeping department about this situation so it does not happen again. I hope to see you in the future for your upcoming travels to the Beachwood area. Thank you again for completely a review about our hotel! Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"Nice"
Nice clean hotel. Room was a bit small but it was manageable. Pool was a very comfortable temp and good size. Only thing that was a bit disappointing was that there was a bunch of kids staying, and on Sat n Sunday you couldn't take advantage of the breakfast. We literally sat there for 45 min waiting for the kids to step away from the waffle maker so […] we could make one for our kids. Maybe hotel staff could suggest to the parents that there are other guest that want to use it, and they should limit how many they can make at one time. ( one kid made 3 right in a row 詳情Hotels.com 旅客真實的評價
回應者:Hampton Inn & Suites Cleveland-Beachwood Thank you for writing a review about your recent stay with us! I am so sorry that you did not have the best experience at our hotel. Our weekends are usually very busy with leisure guests, so our breakfast area does get a little busy at times. Normally my staff is doing their best to eliminate this from happening. I will talk with my breakfast staff about this situation and fix it for next time. I hope that you can give us a second chance because we would love to show you what we are truly about! I am happy to hear you were able to enjoy our pool! That is my favorite part of our hotel, so I am always happy to hear good things about it from our guests. Thank you again for taking the time to review our hotel! Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
"The Best in the Cleveland area"
The best Hotel that I've stayed in. I just started to travel to Cleveland on a bi-weekly basis, and stayed at a couple of local hotels that are not as great as this one. However the breakfast was less appealing, but the coffee was great!Hotels.com 旅客真實的評價
回應者:Hampton Inn & Suites Cleveland-Beachwood Thank you so much for your wonderful review! It makes me so happy to hear you enjoyed your stay with us, and you will return for your upcoming travels. I am disappointed that you did not have a good experience with our breakfast. Please feel free to contact me so we can further discuss this and improve in any way that we can. Thank you again for taking the time to review our hotel. I look forward to your future travels! Thank you, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
此旅客沒有留下意見。Hotels.com 旅客真實的評價
The check-in process was very smooth. The room was nice and clean. The staff was kind. I found it to be odd that the microwave was not in a kitchen type area, but right at the front desk. I didn't care for that. I would definitely stay there again.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Very nice hotel. Everyone who works there was very friendly and courteous. Breakfast had something for everyone. Nice variety. Would definitely recommend this hotel and would go back.Hotels.com 旅客真實的評價
"Excellent stay"
I enjoyed everyone there! The fragrance when you enter the hotel was wonderful! The host was kind and sweet! Great surrounding restaurants and mall! A must stay!Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Home Away From Home"
Wherever we travel in the U.S. we look for a Hampton Inn to stop at. We have never been disappointed. The standards are high, and we are assured that all the amenities are available. Each one is similar enough in design that we feel very much "at home". It just takes the worry out of being on the road. And the breakfasts are superb.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Good Basic Hotel"
This hotel met all basic needs. The beds were comfortable, the rooms was clean and the hot breakfast buffet was delicious. However, luxurious, this wasn't. The bathroom had a tiny shower(really tiny), and a hairdryer that only operated if you held the "on" button down hard the whole time. Not a big deal, but my hand did start cramping after about 10 […] minutes. Also, after a shower, we had to wait about 10 minutes before we could put on make-up or dry our hair because there was no fan in the bathroom to defog the mirror. The hotel didn't have room service -- again, not a big deal, but we were there during a blizzard so it would have been helpful. Overall a good place to stay for a night or two. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"New Years visit"
My stay went very nicely. The bed pillows were the only downfall. Too soft.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Pleasant stay."
It was a very pleasant stay, friendly service, excellent breakfast! Very good variety including fresh fruit.Expedia 旅客真實的評價
回應者:Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel! I am glad to hear that you enjoyed our complimentary breakfast. We hope you can come back to see us soon! Thanks again! Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
"Real Estate Trip"
Overall great and bit let down on the Breakfast dealHotels.com 旅客真實的評價
"Even better than what we expected!"
Upon arrival we received cookies, which was a nice touch and started our trip off to a fun start. Our room was spotless. Very well kept and comfortable. The staff was so courteous and friendly, and made us feel welcome. The lobby is beautiful and stylishly decorated, and is a nice spot for the free breakfast from 6-10 am. It included sausage, eggs, […] waffles, bagels, muffins, oatmeal, yogurt, fruit, and beverages. We used the pool room, which is also very stylish and made us feel like we were in Florida. One of the best things was that when we got home, none of our clothes or luggage smelled! How rare is that. I would recommend this place to anyone. Very clean! 詳情Expedia 旅客真實的評價
回應者:Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel! We love to hear what our guests are saying about us, this way we can make any improvements we may need too. We understand you have a choice when traveling, and we want to be your first! I am so glad you were able to enjoy our newly renovated lobby, and our pool area. We want our hotel to be a home away from home, and it sounds like we did just that for you and your family! We hope to see you back soon! Thank you again for reviewing our hotel. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
"Conveniently located to family"
We loved the room. It was large and clean with very comfortable beds. It even had a wet bar with a fridge. We will definitely stay here again.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Hampton beach wood"
King suite was old outdated No microwave or refrigerator antique furnitureHotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Room was very nice, clean, comfortable. The location is convenient, and close to stores and restaurants. The staff was very friendly and helpful. The only complaint I have is we kept having trouble getting into our room and had to have both of our key cards reprogrammed several times, other than that is was a very comfortable and enjoyable stay, and […] we will stay there again. 詳情Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"pretty much what you pay for"
The service was very good. A very average hotel, but seemed right for the price paid.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Thishotel was the nicest we have stayed in ..The breakfast was great!Hotels.com 旅客真實的評價
"Great family hotel"
The staff was awesome! It was very clean and the pool was awesome. The only disappointing part of the stay was the continental breakfast, there was no place to sit and enjoy way to many people at hotel could not get a coffee cup and by the time you got back up to your room everything was cold. But I would stay there again.Expedia 旅客真實的評價
"Excellent"
The hotel staff was friendly and courteous. The continental breakfast was more of a full breakfast with just about every breakfast option you could think of! After staying at the Hampton Inn I don't think we could ever stay anywhere else.Hotels.com 旅客真實的評價
"very good experience!"
The staffs were very friendly. Excellent service. Good breakfast. Will stay again.Hotels.com 旅客真實的評價
"Beachwood Hotel"
The hotel was great. The breakfast seemed a little lower quality than before.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Very happy"
We were more then pleased to see how nice the rooms were and the fitness center and pool area were also very nice. The breakfast was good and plenty of food out. Would recommend to anyoneExpedia 旅客真實的評價
"simple review"
My hotel room smelled slightly like smoke, even though they insisted it was a non-smoking room. Otherwise, I thought the hotel was great and my stay was wonderful.Expedia 旅客真實的評價
Overall rating 4 because our room had a less than pleasant odor for some reason. The deoderant dispensed by the maid helped very temporarily. Otherwise the hotel and our stay was very good. Bed very comfortable.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great service at a great price!"
The staff were always at our disposal, especially with recommendations and directions. They were extremely helpful and I would highly recommend this hotel. The breakfast is very good, and the hot elements differ daily. It is a fairly new building and is kept in immaculate shape.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Excellent Stay-Highly recommend"
The front desk was friendly and very helpful. The breakfast was great! Rooms were really nice. I would highly recommend this hotel. It was really nice.Hotels.com 旅客真實的評價
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