"安静的地方"Hotels.com 旅客於 2012年05月06日留下評價
挺安静的,交通不是那么方便。大堂有股奇怪的“香水”味道。房间有些味道,可能因为旁边是和园博园,或者是下雨,有点霉的味道。房间很大很干净。 中餐厅的菜很好吃!早餐也很丰富。服务周到。
Hotels.com 旅客於 2012年05月06日留下評價
此旅客沒有留下意見。
""Hotels.com 旅客於 2012年05月06日留下評價
大致上都滿意, 只是房間有點小, 行李多就無法走動, 整理行李也不是很方便. 還有洗手盤好像高了一些, 矮小的人就不是很方便.
Hotels.com 旅客於 2012年05月05日留下評價
此旅客沒有留下意見。
""Hotels.com 旅客於 2012年05月05日留下評價
感覺良好,只是房細了點~~
"Cosmopolitan HK"
Stayed there 7 nights. Upgraded to city view which included breakfast. Great hotel, great value. Breakfast selection was decent but it was convenient to have it ready downstairs. We didn't leave the hotel in the morning hungry which was awesome. Hotel provided four different types of bottled water for free everyday. Location is 12 mins walk from times […] square and 15 from mtr. Hotel provided nice umbrellas when it rained. I highly recommend this place. 詳情
"Excellent service"
For the price we paid on Hotels.com, the hotel was above our expectations. Breakfast was superb,the view was breathtaking and the staff were always on hand to sort out any questions we had. Thoroughly recommended to anyone.
"Cosmopolitan indeed"
A small room with inadequate furniture located between a graveyard and heavily used tunnel on the one side and screeching lifts on the other certainly does not deserve any praise. The lobby was so unattractive that even a short stay in there was stessful. There was no room for taxis to stop in front of the hotel that made getting in or out of taxis […] dangerous. No wonder Hotel.com insisted on full payment in advance knowing fully well that they were peddling substandard services at exorbitant prices. 詳情
此旅客沒有留下意見。
此旅客沒有留下意見。
"From excellent to average, in a month"
A month ago I had the most excellent stay at this hotel. Now my view is not so rosy. We came quite late, so we got a standard room, next to the elevators, and a tinted window prohibiting us from looking out, on the 7th floor...no mentioning of this when boking. So please be aware you ask about details of your room in order not to be disappointed
"Customer Service is excellent!"
The customer service at this hotel is amazing! From the moment you arrive to the moment you leave, the service is impeccable. The doormen carry your baggage for you from the car and even deliver it to your room. They are quick to help at any moment with walking or bus routes to popular shopping areas. There is even a free hotel shuttle that runs from […] the hotel to a few of the most popular areas in the Hong Kong side. I would definitely recommend this hotel to others purely on the service alone. 詳情
Didn't tell us we had to pay for every local phone calls. We were at Nathan Hotel 5 days before I moved into Cosmopolitan. The former didn't charge us phone calls and was better equipped and roomier. I didn't like the closet which is too small for 2 people and hard to get clothes out. Pillows are too soft and I felt my head just sank into it. The service […] is very good, even the cleaning ladies are polite and eager to help. If I phoned for anything they were quick to respond. 詳情
Please tell the hotel to place a stainless steel bowl of ice in the centre of the bowl of butter so that it wouldn't melt.The breakfast experience would be much better. The breakfast served was basic but with good quality and made everyone felt at home.
"Cheap and cheerful"
The hotel is a little small and old, location is not the bet or easiest to access but it was relatively cheap. Also be aware that all standard rooms face a cemetery and there is no choice. I would only recommend the hotel to people who will not spend a lot of time there. It makes a comfortable enough place to sleep and shower, just don't expect m […] uch. 詳情
此旅客沒有留下意見。
此旅客沒有留下意見。
As a business person the location was not good - otherwise it was fine
Thank you for your comments. as a contemporary business hotel, Cosmopolitan offers lots of promise to keep business man straight and satisfied. By issuing our latest stay connected guest service program which specifically designed for business travelers including hotel shuttle bus services which bring efficient transportation, save money, save time in town for business man, an in-room internet access upgrade to 50MB ultra high speed, executive desk renew to allow business man work through better equipment and hotel various promotion for business travelers. I am very much look forward to welcoming you next time and allow us to bring you a full of business ware memories.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)Shuttle bus service within hong kong island is very convenient, especially the connecting service from HK station to hotel at L2. Make it seamless travel from airport to hotel. The hotel staff is friendly and make effort to explain in detail the information needed. Highly recommend!
"not worth the money at all."
I paid close to the rate of Park Lane Hotel per night for a standard room with 100% frosted window & I was not even able to see outside of my room. The location of the hotel is also very bad as I have to cross 2 road intersections without proper traffic lights.
Thank you for your comments. Cosmopolitan Hotel locates on the interaction of the Causeway Bay and Wan Chai where has been commended as the easy path to reach shopping and dining hard-cord shaker. guest could uses many different path to shopping and dining center with 8 and 5 minutes normal walking speed. By saying that, we also offers an extensive complimentary shuttle bus services reaches 15 destinations including Causeway Bay, Wan Chai, Admiralty and Central. for guest who wanst to experiences a local uniqueness, a traditional tram station is only set at the door way reach the same route as hotel shuttle bus. With a total of 454 guest rooms available, cosmopolitan hotel offers 8 different room categories from standard room with fashionable frosted window, we also offers same room types with clear view as option, on top of that, the deluxe course view room with the greenery of happy valley view, executive family quad room which can accommodate up to 4 guests at the same time, and also our executive suite which measures spacious 48 square metres / 520 square feet. The suit also owns a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle is also available.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"Lacking WiFi"
More & more tourists are using mobile devices, and even when we stayed in a suite we still have no WiFi in our room. The hotel lobby is small & chairs are limited, it is quite unpleasant to stand around to use your mobile devices. The hotel breakfast is sufficient but far from super. Location is not good, getting a taxi is quite a challenge.
Thank you for your comments. understand that the WiFi is sufficient and important to modern travelers, Cosmopolitan Hotel offers complete free WiFi in the hotel public area including lobby, 3T Bar and its patio and tourism desk with contemporary designate sofa and desks. In order to meet our guests needs, the in room charge internet access though is priced in line with hong kong 4 star hotels, yet we are proud to introduce the 50 MB ultra high speed internet services, the service also allows the user to efficiently access various link. on top of the superior benefits, Cosmopolitan Hotel even secures guest’s benefit by the 100% money back guarantee policy to meet guests’ expectations. With international travelers in mind, Cosmopolitan offers a international buffet with a full spread of items ranging from pastries and rolls, cold cuts, sausages and ham, cereals and even Chinese dim sum and made-to-order omelette freshly from the kitchen.we however values your comments and will notedfor our next food and beverage meeting. By located on the interaction of Causeway Bay and Wan Chai, guest could uses many different path to shopping and dining center with 8 and 5 minutes normal walking speed. By saying that, we also offers an extensive complimentary shuttle bus services reaches 15 destinations including Causeway Bay, Wan Chai, Admiralty and Central. although a taxi line is regularly designed at guests’ service, at times it could come a high demand of taxi as in other international cities such as New York, London and Paris, to that end, I am also delighted to inform you that a new taxi sign board will be soon installed to receive the taxi easier in high demand period.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"Cosmopolitan - family room"
Pluses - location - walking distance to Causeway Bay shopping area, 10 - 15 mins to The Peak tram and Ocean Park (by taxi), family room with two king size beds Minuses - crowded restaurant during the breakfast time,
此旅客沒有留下意見。
此旅客沒有留下意見。
"Cosmopolitan Hotel Hong Kong"
Lobby in the back alley, taxi would not take guest to lobby because of traffic and distance but drop off guest in main street, no one come to meet and take the luggage, guest have to carry them to hotel, small lobby, have to walk a distance to taxi and other public transportations. Not near restaurants and market or convience store. room is clean but […] small, will not stay here anymore. 詳情
Cosmopolitan Hotel locates on the interaction of Causeway Bay and Wan Chai where the major shopping, entertaining and dining district in town, while guests could easy access both locations within 8 and 5 minutes walking distances, the hotel also offers complimentary shuttle bus services which reach to 15 destinations including Times Square Mega shopping Mall / Causeway Bay MTR, Wan Chai, Admiralty and Central. To allow our guests being able to getting on and off the taxi more conveniently at the hotel, the taxi stop is also available right beside our Concierge Department’s entrance. I however regret to learn your unusual encounter since most drivers would drop off guests in front of the hotel. in Cosmopolitan Hotel, friendly services always comes as priority, however, there might be times that the hotel staff were occupied by other guests due to a hotel high occupancy. while learning your description on hotel’s lack of service, we will reinforce our staff training and make sure enough manpower to satisfy guests’ needs. Cosmopolitan hotel offers more than 7 room types from cozy standard room, Deluxe Course View Room with magnificent greenery view of Happy Valley, Executive Family Quad Room which can accommodate 4 guests at the same time to our Executive suite which measures spacious 48 square metres / 520 square feet. The suit also owns a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle. Last but not least, Cosmopolitan Hotel is named as one of the most comfortable hotels in Hong Kong. decorated by elegant chandelier with French window in the lobby, guest could enjoy the bright light city view from the lobby and enjoy a romance atmosphere at hotel lobby 3T Bar. Cosmopolitan Hotel and the team is looking forward to your next visit and provide you a better Cosmopolitan experiences.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"Great location on the Island!"
Our room was very comfortable and the staff was very courteous and helpful with our questions. The breakfast buffet was a great way to start the day. We hope to stay there again!
"Great location and lovely welcome"
Consistent great service. With every thing you need at a very reasonable price. Staff were welcoming and always helpful. Good lobby for free wifi and at breakfast. Good buffet breakfast. Near interesting parts of town. Use the hotel shuttle bus. We didn't and wished we had.
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此旅客沒有留下意見。
"A hotel that needs some walk to shopping areas"
The Cosmopolitan is a busy hotel, which is not close to MTR stations, unless you take the hotel shuttle which is always full. There is no views available from the tinted windows in hotel rooms. Overall, it is still a comfortable hotel with affordable pricing.
Thank you for your comments. by locates on the interaction of Causeway Bay and Wan Chai, guests could always reach to Times Square Mega shopping Mall / Causeway Bay MTR station. As per your comments, our shuttle services in fact provides a superior offer for Cosmopolitan guests to reach to 15 hot destinations in Hong Kong island including Times Square Mega Shopping Mall / Causeway Bay MTR Station, Wan Chai, Admiralty, Central and even to Quarry Bay for our business travelers. I however apologize for the occupied shuttle due to hotel’s high occupancy, for your information, during a high peak shuttle usage period, the hotel would usually arrange an additional shuttles to shorten guests’ waiting period. you may contact our concierge for confirm the schedule. Cosmopolitan hotel offers more than 7 room types from cozy standard room with fashionable frosted window, we also provide Deluxe Course View Room with magnificent greenery view of Happy Valley, Executive Family Quad Room which can accommodate 4 guests at the same time to our Executive suite which measures spacious 48 square metres / 520 square feet. The suit also owns a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle. I am looking forward to your next visit and choose your favorite room type for a brand new experiences
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)此旅客沒有留下意見。
此旅客沒有留下意見。
此旅客沒有留下意見。
此旅客沒有留下意見。
"Cosmopolitan Hotel Hong Kong"
Hotel staff very nice and helpful.
"definitely not a 4*... more like a 2*+"
rooms are miniature for the price. no view... windows are frosted. when we checked in, they said pay more for a view. beds are very small. if you are 6 feet tall, forget it. bathrooms have a weird smell. only pros: rooms are clean, service is quick, and the location is good for shopping, eating and drinking. shuttle bus is effective
Thank you for your comments. in a total of 454 guests, Cosmopolitan Hotel offers more than 7 room types to meet different guests’ needs. aside from cozy standard room with fashionable frosted window, we also offers Deluxe Course View Room with magnificent greenery view of Happy Valley, Executive Family Quad Room which can accommodate 4 guests at the same time to our Executive suite which measures spacious 48 square metres / 520 square feet. The suit also owns a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle. The choice of our bedding dimension and quality are also in line with other 4 star standard in Hong Kong however, special arrangements can always be pre-arranged like extending bed length when needed. all the rooming descriptions are also list out on hotel website to avoid unpleasant surprised. We understand the importance of a quality shower and nice bathroom. For that matter our House Keeping is scheduled at least two times a day to clean the room and bathroom. furthermore, a o24 hours guest services manager is always available if any instant services need to be follow up. you are always welcome to contact us during your stay. I would also like to appreciate your kind comments on our cleanness, services and location. I am looking forward to welcoming you soon.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"Right on Happy Valley and Causeway Bay"
We always stay at the Cosmopolitan when coming back to HK. . We are ID Permanent Holders and therefore know Hong Kong well ...and this is a great value hotel. The address might say Wanchai but its proximity to Happy Valley and Causeway Bay make it pretty unique. Staff are helpful, rooms are comfortable and the staff servicing the rooms so friendly and […] helpful. We are looking forward to the next time. Thank you Cosmopolitan. 詳情
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此旅客沒有留下意見。
"Hotel Not Worthy of Online Rating"
My room lacked a flushing toilet for 2.5 nights of my 4 night stay. Planned plumbing system maintenance went awry apparently... Only after strongly complaining was I offered an alternate room, but it was on a smoking floor and right in front of the elevators. Room service quality was rather poor, and I must say that the rooms were rather small. I will […] chose an alternate hotel for my next HK visit. 詳情
Thank you for your comments. first of all, I would like to apologize for the unusual occasion to the flushing system in your bathroom. as per mentioned during your stay, our Guest Services Manager is always on sited to assist our guest for a better accommodation experiences, while our engineer team were eager to repair the flushing system, our front desk staff also reassigned a new room immediately for your rest of stays even the hotel was on a fully occupancy statues. In Cosmopolitan Hotel, all of our front line staff are required for a professional guest services training from time to time, I appreciate your comments, and will reinforces our room services into guests’ expected level. I am looking forward to your future visit and allow to surprised you with Cosmopolitan services .
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"In overall- not recomended"
Seems more like 3*, not 4*. Most features are resonable except the room. In the site it's declare as 22 Sqr m', but for sure the room isn't more than 13-14 Sqr m'!! Small & not comfortable. Positive point- the hotel have a service of trasportation to the airport by bus (280$ HK), better than a taxi.
Thank you for your comments. with international travelers in mind, we understand they a variety standards are usually be expected, therefore, Cosmopolitan Hotel not only offers more than 7 room categories including our cozy standard room, the deluxe course view room with the greenery of happy valley view, the executive family quad room which can accommodate up to 4 guests at the same time, and also our executive suite which measures spacious 48 square metres / 520 square feet. The suit also owns a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle. I would also like to appreciate your compliment on our transportation services back and forth airport to the hotel. for your information, Cosmopolitan Hotel also offers free shuttle bus regularly stops in Hong Kong station to allow guests connected from Airport Express Line. I am looking forward to your next visit and to choose your own room category for a more suitable stay.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)"Great for the price"
Great value and location, rooms are very spacious and modern. Minor complaint: not very well maintained so some details in the room are pretty old (like shower faucet).
This hotel ofered a special low price which made it good vlalue. While a little out of the way the tram almost runs past the front door and makes it easy to get around on the island and the hotelalso runs a free shuttle. Good breakfasts.
a bit far from mtr .free bus but they chaotic .overall a good hotel .xxl rooms(for hong kong).
此旅客沒有留下意見。
"ONLY IF YOU MUST"
The Cosmopolitan Hotel Hong Kong defiantly was not on my top places to stay however every other hotel was booked so I was left with no choice. The location was right across from a grave yard. The rooms could use some upgrading starting with the beds as they were hard as rocks. The rooms were stuffy and we had problems with the A/C. However it was in […] walking distance to shops and restaurants but I would not recommend this hotel unless you have no other option. 詳情
Thank you for your comments. as being named as one of the most comfortable by Michelin Guide 3 years in a raw, Cosmopolitan Hotel is never fading out the passion of providing what is the best for our guests. with international travelers in mind, we do believe a quality bed could bring a quality trip down memory for a life time. to that end, all of the hotel bedding mattress are not only use the best quality “Simons”, an additional topper is always available upon request to satisfy guests’ personal preference. From the bed to the neck, we also provide a free services of pillow menu which contains 11 choices including echo pillow, scented pillow and rock pillow and so on. Although the air-conditioning is controlled by central system to remain the in-door temperature, each guest room would also have thermoses to allow self-adjust at the in-room temperature. Otherwise our guest services manager will always be available 24 hours at your services.
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)Very small room and not convenient to walk to metro underground . They provide shuttle service to time square and staff is friendly
"Cosmopolitan Hotel"
Good location. Clean. V helpful staff. Great breakfast. Would recommend.
此旅客沒有留下意見。
"Cosmopolitan Hotel Hong Kong"
Staff was great, food was great, things were amazing.
此旅客沒有留下意見。
"A clean hotel"
A nice and clean hotel, and the service was very good. For sure I'll be back to the hotel next time.
"Cosmopolitan Hotel Staff"
I found all the staff members from the doorperson to the front of house people and the check in staff to be very friendly and polite and keen to attend to any questions. A pleasure to see people who enjoy their job and make the customer feelportant.
"Great staff"
My family of 3, recently stayed at the Cosmopolitan Hotel in Hong Kong and were extremely pleased with the service we received. All hotel staff were extremely courteous and offered assistance with anything we needed. The hotel is in a good location and they provide a complimentary shuttle to a few major points. This was a great little perk! The rooms […] were very comfortable and clean. They even provided an extra bed for our son which was unexpected. We were lucky to have a room on the top floor with wonderful views of Hong Kong and the race track. We would definitely stay there again and can highly recommend staying there. 詳情
"Cosmopolitan hotel Hong Kong. What a dump."
We checked in late as our flight didn't arrive until 10.30. Check in was a pain. They didn't have the rooms we booked, so tried to give us inferior rooms. They were terrible rooms, frosted windows with no view of anything. My sons room was for a disabled person. What a dump. I wouldn't put my dog up at the Cosmopolitan.
Thank you for your comments. Cosmopolitan Hotel check-in hour is the same as all international hotels’ standard at 14:00, any hour before that will need the guest to be await should rooms are not available yet. however, in order to provide a flexible services, our front line staff would always consult with guests by providing alternate available room types as an option. in a total of 454 guest rooms, Cosmopolitan Hotel offers more than 7 room categories to meet different guests’ needs. from a cozy standard room with fashion able frosted window (also offers clear window with view as options), the Deluxe Course View Room which embraces the magnificent greenery view of Happy Valley, the Executive Family Quad Room which can accommodate up to 4 guests at the same time and the Executive Suite which divided in a spacious living room, master room and pantry area. in addition, to ensure our guest to have a quality stay, our guest services manager is 24 hours on sited for any immediate assistance. I am looking forward to welcoming you and your family in the near future and provided your expected services in Cosmopolitan Hotel
1 個回應,來自 香港麗都酒店 (Cosmopolitan Hotel Hong Kong)本網站顯示之評價和評分皆為旅客及供應商的主觀意見,並不代表 Hotels.com 的立場。若因閱讀或參考本站評價而造成任何形式的損害,Hotels.com 及所有參與提供評語者均毋須負責。