""Hotels.com 旅客於 2012年04月24日留下評價
overall nice!
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Hotels.com 旅客於 2012年01月07日留下評價
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Hotels.com 旅客於 2011年05月05日留下評價
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若有額外房客入住,飯店會依照其規定收取費用。
辦理入住手續時必須出示政府發放之附有照片的證件,並提供信用卡資訊以支付雜費。
飯店無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與飯店確認;特殊住房要求可能需要加收費用。
**部份房間/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
飯店提供免費自助式 (冷熱餐點均備)早餐。
這家飯店的娛樂設施包括SPA 池以及健身設施。
房客可於飯店內或飯店附近從事下列休閒活動,但可能必須另行支付相關費用。
飯店會於提供服務、入住登記或退房時,收取下列服務費用或押金。
飯店可能有其他另行收費的項目。服務費及押金並不含稅,並且可能有變。
Front desk hours are from 7AM until 11PM. Guests arriving outside of those hours should contact the property using the information on the reservation confirmation received after booking to arrange check-in.
若有額外房客入住,飯店會依照其規定收取費用。
辦理入住手續時必須出示政府發放之附有照片的證件,並提供信用卡資訊以支付雜費。
飯店無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與飯店確認;特殊住房要求可能需要加收費用。
Originally named by two Irishmen in 1853, Menlo Park has earned Tree City USA recognition for its 10,400 street trees. Visitors find a mix of shops, cafés, and artists’ studios at the serene Allied Arts Guild, a garden oasis. More greenery awaits at Burgess Park, Seminary Oaks Park, and Bayview Park, host to Annual Kite Day. In Palo Alto, south of Menlo Park, take some time to walk the grounds of the prestigious Stanford University.
查看所有位於帕羅阿爾多的酒店Overall the room was nice. The only thing is you could hear the people in the next room. A man was coughing all night.
"A relaxing return"
This is the second time we have stayed at the Zen, and, if possible, this stay was even better than the first. The staff were incredibly helpful and friendly, making us feel welcome and looked after, and the accommodation is clean, stylish and comfortable. If you are staying in the Palo Alto area you should definitely consider the Zen. We will certainly […] be staying their again on our next visit. 詳情
"Zen Hotel - perfect for a Stanford parent"
Very convenient location for driving back and forth to Stanford dorms. Quiet, friendly staff, great breakfast. Only complaint: no AMC on cable, so couldn't watch "Mad Men" live. Otherwise, our favorite hotel when we're visiting Stanford children, and we've tried them all!
此旅客沒有留下意見。
此旅客沒有留下意見。
此旅客沒有留下意見。
此旅客沒有留下意見。
"The Zen Hotel"
Loved it! Clean, comfortable, convenient. What more can you ask for?
We enjoy very much, room is cleaned, very quiet, love the breakfast, and afternoon cookies. we will be back.
"Meh..."
The room was just so-so, the furniture was oddly configured (the bathroom door had to be completely closed if you wanted to see the television), and the bed was not too comfortable. The quality of housekeeping was inconsistent (sometimes the ironing board would be stashed away and sometimes it wouldn't, sometimes all the pillows would be put back on […] the bed and sometimes they stayed in the chair next to the bed), and the overall cleanliness of the room was so-so also (the bath drain was slow, which is a little gross in a hotel). The hotel was conveniently located and had a Walgreens across the street which was great. The rates were relatively inexpensive for the area, but I suppose you get what you pay for. Free internet and parking was nice. I will only stay here again if there are no other hotels available. I wouldn't recommend it. 詳情
"Great place to stay!"
Very nice rooms, great location and nice staff! Needs better wireless.
"I give this hotel owner an A+ for moxie & effort"
This is a former motel from the 1960s, which an enterprising new owner has updated with stylish, modern bathrooms, beds, flat screens, card key locks, etc. On the exterior, he/she has done a gallant job of adding architectural enhancements that didn't break the bank (I hope), even a small Zen rock garden in the rear, and equipped the office bldg with […] a breakfast area that includes the usual Embassy Suites type offerings. No, this isn't a W Hotel. It still is, after all, a motel. They didn't spend THAT much. But as a businessman, I have to applaud the owner(s) for shooting that high. If you dislike the crowds or lengthy hallways at the big chain hotels, need to keep a low profile, or just like to keep things simple and reasonably priced, the Zen Hotel is fine place to lay your head at the end of the day. 詳情
"OK but not worth price"
The hotel staff needs to be better trained, sadly. Upon check in, I requested a cab and she wrote it down in a book, but the cab didn't show. The next morning it didn't arrive, so I went to the lobby to ask where it was. But there were two customers ahead of me but no staff anywhere. I went into a kitchen door and asked the cook for help. Eventually […] a young man came out and helped the other two customers. By now, I was quite late! He eventually called the cab company who had not been told to come for me! I waited a long time. To my surprise, the young man eventually offered to drive me in his own car! (He drives a Corvette!!!) Just as we were leaving, the cab came. The night before, the same front desk woman who forgot to book my cab answered a call while I was in the lobby and over time, she negotiated a room rate that was 40% less than I had paid for someone on the phone! It's a terrific hotel on the inside. The remodel is lovely, although it's obviously a really old building. Oh, yeah. And the fountain behind my room stayed on all night and you can hear it in the room. 詳情
Thank you for providing us with your feedback from your most recent stay with us. I am very sorry to learn you found some hiccups during your stay that affected your overall experience. Your cab should have arrived in time. It looks like due an oversight from our team your cab was not schedule, please accept my apologies. Although I was glad to learn that one of our Guest Services Associates tried to find a solution for you by using his own car, this should not have been an issue from the beginning. In regards to your comment about the rates, please allow me to elaborate. Similar to airlines, our rates fluctuate depending on day of the week, season of the year, length of stay, etc; so a rate for a reservation can vary significantly depending on many factors. This applies to most hotels in Palo Alto. To give you an example, the average weekend rate can be between 40% to 50% less than a weekday rate in this city. Hotels here offer deeper discounts mostly on slow periods such as weekends, but rates come back to normal levels during the week. I hope this helps explain the reasoning of rate fluctuations. Thank you for your nice comments about our remodeling. We are always looking for ways to improve our guest's experience and it is wonderful to know they made a good impression on you. Should you have any additional feedback, please don't hesitate to let us know.We greatly value what our guests have to say and appreciate your time to let us know your comments.
1 個回應,來自 The Zen Hotel"Perfect"
We stayed when visiting our son at Stanford... The #22 bus pulls in right in front of the hotel, and drops us off at the Caltrain Station on campus... Good breakfast, GREAT cookies, wonderful staff... We'll be back...
此旅客沒有留下意見。
"Hotel Zen"
The rooms were clean and well appointed but the walls were very thin and you could here the next door people. Cars were parked in front of the rooms and could be noisy.The set up was more of a motel than a hotel. Breakfast was very good but the kitchen staff tended to spend time in the dining room and talked across the room which made it hard to hear […] the news on TV. 詳情
"Zen Hotel - Palo Alto"
Great value for the money. The beds were very comfy and the breakfast was great. We will stay there again.
此旅客沒有留下意見。
"Hotel Zen"
overall, nice hotel, though agreed, it's really a motel. that said, it was the most comfortable bed I've slept in---veeeeerrry comfy! also, loved the bottled water.
"Zen "Schmen""
A very disappointing experience despite the promising reviews on which we based our decision to stay over the New Year holiday. We stayed two nights at this ‘hotel’ – a motel by any other name. This is not a hotel, but a motel that has been renovated, but as pointed out by one of the reviews this means that you do have to put up with the noise of cars […] coming and going, and other guests talking and pulling suitcases to their rooms, and passing traffic on a very busy road. Our first night was horrendous. While there are blackout curtains, the windows in the bathroom (which open onto the bedroom – the shower and toilet is in separate room from the sink) do not, and the light from the outside balcony came into our room, and lit the room up. Other guests then talked on their cellphones after stepping outside so as not to wake guests in their own rooms! The beds are comfortable, but the pillows are made for hobbits – they are only half the size of standard pillows so I would suggest you bring your own. Breakfast in the lobby added insult to injury. Scrambles eggs were tasteless and rubbery, the bacon looked like it was man made, and the oatmeal was floating in lukewarm water. We requested to be moved for the second night to overcome the light issue. This room was much smaller and darker, but alas we were woken very early in morning by cleaning staff pushing their trollies in the parking lot. Needless to say we skipped breakfast the second day – we decided starving was a better option. Check out is at 11, but don’t be surprised if cleaning staff come knocking on your door an hour before that. In summary, this motel is anything but Zen – it is not peaceful, tranquil or nourishing to the mind, soul or stomach. 詳情
"Zen "Schmen""
A very disappointing experience despite the promising reviews on which we based our decision to stay over the New Year holiday. We stayed two nights at this ‘hotel’ – a motel by any other name. This is not a hotel, but a motel that has been renovated, but as pointed out by one of the reviews this means that you do have to put up with the noise of cars […] coming and going, and other guests talking and pulling suitcases to their rooms, and passing traffic on a very busy road. Our first night was horrendous. While there are blackout curtains, the windows in the bathroom (which open onto the bedroom – the shower and toilet is in separate room from the sink) do not, and the light from the outside balcony came into our room, and lit the room up. Other guests then talked on their cellphones after stepping outside so as not to wake guests in their own rooms! The beds are comfortable, but the pillows are made for hobbits – they are only half the size of standard pillows so I would suggest you bring your own. Breakfast in the lobby added insult to injury. Scrambles eggs were tasteless and rubbery, the bacon looked like it was man made, and the oatmeal was floating in lukewarm water. We requested to be moved for the second night to overcome the light issue. This room was much smaller and darker, but alas we were woken very early in morning by cleaning staff pushing their trollies in the parking lot. Needless to say we skipped breakfast the second day – we decided starving was a better option. Check out is at 11, but don’t be surprised if cleaning staff come knocking on your door an hour before that. In summary, this motel is anything but Zen – it is not peaceful, tranquil or nourishing to the mind, soul or stomach. 詳情
Thank you very much for sharing your feedback about your stay with us. I am very sorry to learn that our accommodations did not meet your expectations. Our building setup is indeed an open courtyard, which allows our guests to park in front of the room. In addition to pictures of our rooms, we post pictures of our exterior in our website; as we want to help our future guests visualize the most accurate description of our property. We currently place Pacific Coast's "Hotel Collection Touch of Down Pillow"; in our rooms. By the mere nature of the material of the feather pillow, they can be easily shaped into less than its standard size. However, should you prefer a different option, our pillow menu also includes synthetic, hypoallergenic pillows as well, which are less malleable. Thank you for letting us know about your discontent with our hot breakfast buffet and our housekeeping knocking on your door too early. We will make it a point to review and correct any mishaps for the future. Our guests' feedback is paramount to the staff and management of The Zen Hotel and we always appreciate learning more from you. Your comments and suggestions are welcomed and help us fine tune our operations to improve our guests' satisfaction. Sincerely,
1 個回應,來自 The Zen Hotel"LIttle Gem"
We thoroughly enjoyed our stay at the Zen! The beds were extremely comfortable, the ambiance of the room felt more like a five star resort than a little hotel on El Camino, and the service was outstanding. We visit Palo Alto frequently and will return as often as possible to the Zen.
"Not a hotel!"
The Zen is a motel, and has all the accompanying characteristics of one. It's noisy - when people walk from their cars, slam car doors, go into rooms. It was okay, a good value for Palo Alto.
"Good place for visitor to Stanford"
I am an academdic that visited Stanford for a couple of weeks. The Zen Hotel looks more like a motel than a hotel and it is situated next to the busy El Camino Real. Still it was a good and calm place, and I slept well every night. I liked that the breakfast included omelette with bacon and fruit. It is a long walk to the campus, but I quickly found […] a nice bike route through a calm residential area and then a bike path to Hanover street. In general Palo Alto has many bike lanes, so it is very good for biking. I can recommend the place for people travelling with a limited budget and I might very well pick this place again the next time I visit Stanford University. 詳情
"Zen Hotel, a gem in a good location"
This refurbished motel is simply lovely. We spent two comfortable nights on the futon bed in our room. The decor was calming, both inside the room and outside, especially the courtyard fountains and the plantings. We found the Zen Hotel convenient to Stanford University and local shopping, and reasonably close to Caltrain and the freeways. It was surprisingly […] quiet for being on El Camino Real. I must also praise the breakfast, which is included in the price of the room. We enjoyed eggs, muffins and hot cereal, with plentiful coffee, milk and orange juice. It started each day perfectly. We could not be more delighted with this hotel and its friendly, accommodating staff. 詳情
"The Zen Hotel, Palo Alto"
This was my first time to the area and reviewed several motels in Palo Alto. The Zen was fabulous, very comfy and large rooms. I was most surprised by the small garden, patio and fountain outside the back door of my room. I would return to the Zen Hotel.
"The Zen Hotel in Palo Alto, CA,"
Is in a very convenient location, clse to Stanford University. Great value for a business traveler, a definite repeat for me in future visits to the area.
此旅客沒有留下意見。
"The Zen Hotel - classy, clean and comfortable"
I was surprisingly pleased with my stay at the Zen. Not that I had heard bad things about it, on the contrary, I chose the spot because of the good reviews I had read. What surprised me was how homey my room felt and how warm and helpful the service was. The hotel is quite lovely - bright and spacious while maintaing an intimate character. The rooms […] were minimalist in decor: greens and muted oranges, dark woods, bright whites. The waterfall shower made my morning! The in-room fridge and microwave were a surprise convenience. Loved the buffet breakfast and coffee in the mornings. The surrounding neighborhood was safe, quiet and a very quick drive up to Stanford University. I was extremely disappointed to leave The Zen, especially when I arrived at our dark, smelly Holiday Inn in San Francisco. I highly recommend staying here. 詳情
此旅客沒有留下意見。
"Zen Hotel"
Refurbished older hotel done nicely. Quiet room for being on a fairly busy street. Breakfast bar was what you would expect for self serve, but did have fresh OJ and good coffee. Close to bus line and easy to get to Stanford campus.
"Hotel Zen - should be Motel Zen"
I was very surprised when I pulled up to the 'Hotel' Zen and found that it s a 'motel'. I am a woman who is accustomed to traveling on business by myself. I did not feel safe, even in Palo Alto, having a room where the door opened to the parking lot. It was also noisy listening to cars coming and going. I was also dismayed to find out how far south […] the hotel was on El Camino. The directions on the website make it sound like it is much closer to Embarcadero than it is. The room looked clean, but the carpet felt very dirty. I would not stay at this motel again. 詳情
"Charming little hotel"
Our stay was for 4 days/3 nights, and we were pleasantly surprised by this hotel. It was cozy, comfortable, clean and very "Zen". Our room was in the back corner of the main level, which was very quiet. We had no issues at all. Check in/out was a breeze & the staff was very friendly. This hotel is near Stanford stadium (that is why we were there UCLA?Stanford […] game), and not a far drive from San Fran, which we toured for 2 days. I would definately book this hotel again & recomend it for others. Thanks for a great stay!! 詳情
"Nice Motel"
Zen motel spartan but very clean and the bed was quite comfortable... would stay here again.
"Excellent experience at Zen Hotel"
Professional staff, nice style and sense of unique brand applied to a simply-constructed hotel (in fact its a classic "motel" versus a hotel . This is not a luxury hotel, but its a great location, great surrounding area, cost-effective for an extremely expensive locale, very clean and well-maintained with a sense of style, unique brand and "zen-simplicity". […] No pool, but they have a good breakfast including eggs and other cooked items in the eatery section that doubles as the hotel lobby - recommended for travelers who need a cost-effective place to stay for a very expensive hotel area; other mid-level hotels there can run $275 - $350+ and I think you can stretch your dollar much better at this location if you don't need all the luxuries like a big restaurant, pool, gym, spa, etc. 詳情
"Zen Hotel is good place to stay"
Due to a "system error", Zen had us in a single queen room when I had reserved 2 queen beds for 3 adults. Spend 1st night in a double/double because they were sold out, and they moved us the second night. Room was clean and beds were comfortable. Great breakfast - hot entrees, cereal, pastries, bagels, etc.
"Hotel Zen, a pleasant surprise!"
I stayed at the Zen Hotel the night after I dropped my child off for freshman year at Stanford. The Zen more than delivered on the pampering front -- the staff was professional and kind, the room decor was soothing, there was a nice collection of amenities in the room, and a Starbucks directly across the street. The Zen is only a few minutes further […] from the Stanford campus than some of the bigger Palo Alto hotels, and the drive along El Camino is easy. Thank you to the Zen for taking such good care of a nervous and tired parent! 詳情
此旅客沒有留下意見。
此旅客沒有留下意見。
"THE ZEEN HOTEL"
THIS IS A REFRESHING QUIET PLACE TO STAY AND VERY CLOSE TO STANFORD HOSPITAL AND SHOPPING CENTER
"staff is good. Room ok."
My biggest complaint is the carpet in my room was wet in various areas. I am assuming it is some carpet cleaner but i had to wear flipflops inside. It was wet for the whole week's stay. I didn't complain because I didn't have time and didn't want to deal with moving rooms. Bed mattress was really soft and curved on one side so i slept on the other. […] It's a reasonable place if you're staying for a short business trip. But I wouldn't take my family there. Finally better wake up early otherwise car chirps when people leave in the morning may wake you up. All the rooms are facing the lot since this was a motel before being renovated to pseudo-japanese style. 詳情
"Great boutique style motel"
This is a converted motel that now has a boutique feel to it. Very convenient, and close to Trader Vic's!
"Excellent hotel"
I stayed six nights and was very impressed. The room is very comfortable and quiet. The service was impeccable. The breakfast was fine. I liked the friendliness and efficiency of the staff. I will definitely stay here again on my next visit to Palo Alto.
"Very nice!"
I like everything about this hotel especially the variety of breakfast. The room was very clean and the service is good! Will return!
此旅客沒有留下意見。
"GREAT local hotel"
I was initially hesitant about staying at this hotel, but it actually was very pleasant. From the outside, it may appear to be an upscale motel, but the hotel does everything in its power to make the room inside feel like a real hotel. It was extremely clean with up to date amenities. Also, there were 2 free bottles of water every day and free breakfast […] in the morning. As for the breakfast, it was a normal breakfast of eggs, toast, danish, fruit, cereal, yogurt, etc. But a very good value considering the price of the hotel. If you're in town for business and need a quiet nice hotel for the night, I would not hesitate to stay here. It is definitely better than some of the surrounding options (which I stayed at and was less than pleased). Overall, I would recommend this hotel. 詳情
"Zen Hotel in Palo Alto, CA"
Both my husband and I know Palo Alto very well and when I saw the Zen hotel on a 'drive-by' I was interested in staying there. It was better than I thought it would be and with Hotel.com, a bargain! The hot breakfast was a surprise and very continental for all the Europeans we met staying there. We would do so again. Beautifully appointed and quiet […] . 詳情
此旅客沒有留下意見。
"Best Western after a spa day"
This hotel was absolutely beautiful. The front desk was very nice and accommodating, even allowing me to check in several hours early. If you are looking for something along the lines of a Kimpton or Westin, you probably will be unhappy, but if you are satisfied with Best Western or Holiday Inn's than you will be more than happy. It's obvious they put […] great consideration into the upgraded decor of this newly renovated room...the outside of the building looks like it could be hit or miss, but it's a definite hit. Comfortable, relaxing and very well done. I also love that they give you free water bottles in the room! My only complaint would be the walls are thin and it is easy to hear your neighbor, however when I checked in they made it clear to me that quiet was important. I feel if I had complained my issue would have been addressed immediately. Impressed by a budget hotel that got it right! 詳情
"Za Zen Hotel"
The Zen Hotel was a truly beautiful and relaxing place. I would highly recommend to anyone who needs to stay in the Palo Alto area. Very convenient location (lots of restaurants nearby), great hot breakfast service, comfortable & beautiful rooms, and very friendly staff. I will stay again!
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