Hotel LOLA - 紐約

服務人員態度除門房外均不專業 櫃台要求旅客提出住房附餐文件態度不佳破壞住客心情經反映給Hotel.com協調方才解決 建議Hotel.com系統需加註以免產生誤會 房內桌角尖銳易碰傷人 客房內無咖啡壺無法喝熱水 正在作現代化裝修電視全新但內外色調灰暗衣櫃不足很不方便 電梯封閉僅剩一個對旅客反映上下不便 櫃台充耳不聞 早餐廚咖啡不錯服務態度良好彌補餐點普通 建議到34街附近可以快樂逛街 總結: 不會推薦給親友

这个酒店的最大优点就是位置好，地铁方便，稍微走几步就到34街。缺点就是房间太小，转身都困难，卫生间倒是很宽敞，大概这就是纽约的特点了。另外，大堂一股香味，实在不好，香过头了。

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Hotel was nice, room was clean and staff was really friendly. Location was a few blocks over from Grand Central and a 15 minute walk to Times Square. It was perfect for just a quick stay over in the city.

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First time stay. Nice location on 29th near Madison. Rooms are small like many rooms in NY. However the room is modern and clean. The lobby bar area is very nice. As a business traveler there are mant restaurant choices nearby.

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I stayed at The LoLa for business. Beautiful bar in the lounge. Clean rooms. Friendly staff. Walking distance to the business destination. A great little Pub off the rear entrance. I will stay there again. Thank you

We had a great stay! Hotel Lola is so swanky! The staff was super friendly and the rooms were perfect for our 4 day stay!

The room was tiny, even for New York hotels, and the front desk staff could be a bit friendlier and more mindful of their customers. Still, the facility was clean, and the price was right.

Lola is a modern Midtown Manhattan jewel. The lobby is dressed in fabulous hues of purple steel gray and silver, and always seems ready to twirl. The rooms are clean refurbished and don a Philippe Starckish vibe with lime yellow accents to brighten up the NY sized funky rooms. Bathrooms are neat with glass, white porcelain, steel gray tiles and modern […] silver Grohe fittings. The rooms by the elevator can be a bit noisy. Staff is pleasant and the concierges are very eager to help you get around NYC on foot, subway, and even by helicopter! The wifi was not easy to connect to and is something the hotel ought to fix. We stayed in a jr. double and were upgraded to the king and loved every bit of our stay. We would easily stay @ Lola anytime we needed to be in the heart of Manhattan in a clean modern fun boutique hotel. 詳情

Are there better hotels in NYC? Sure. Are there better locations? Sure. Can you afford those hotels? Great if you can, but I can't. For me, I need something clean, comfortable, and well-priced. LOLA is a first-rate value -- a terrific combination of price and location -- and it was clean and comfortable -- staff was helpful too.

Great hotel, good location, very clean room but not very spacious! Overall I would definetly return to Lola in my next visit to New York.

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The room was small - but newly redone so that was nice. The bed was very comfortable - but it was LOUD - from street noise. Not really sure why. Overall a good deal for the price.

They were incredibly nice and made me feel catered to. Definitely want to stay here again.

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Typical tiny room NY Hotel. Very nice and friendly restaurant next door. Trendy lobby. Decent location. But there are other friendlier-tiny-room hotels in town. Lobby staff not the most helpful. Not bad, but I would rather try somewhere else instead.

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Great hotel in a good location for sight-seeing and enjoying the best of NYC. Short walk to Empire State Building, Madison Square Garden and lots of shops. $5 in a cab to Times Square, less than $10 to Meatpacking District. Subway station just round the block from the hotel - all main tourist sights easily accessible from that station. Decor in hotel […] is good - extremely clean. Only slight criticism would be that it can be quite noisy at night but its worth it to be so central! 詳情

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Just stayed for the night before taking the train from Grand Central station to New Haven. Price is fine- hotel is clean, comfortable and quiet. No complaints and would stay here again. Just a block away is Les Halles- of Anthony Bourdain fame- if you're not opposed to meat- a nice brasserie experience.

We enjoyed our stay at LOLA immensely. It is convenient to great dining, the MTA and tourist sites. We would definitely stay there again.

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Entering the Lola feels like walking into a nightclub--it's dark and glamorous. The service is excellent, the room clean. The only drawback to my room was its small size: the bed took up virtually all of the room's width and I had to squeeze by it to get from the room's entrance side to the window wall at the opposite end. The bath (i.e., shower) room […] was well appointed. 詳情

Upon arrival my room smelled of smoke and when I asked to be moved I was told that they were full and could not until the next day. I was told that the manager would take care of it and call me. As it turned out I could not be moved the next day either and never heard from a manager. The walls are thin and I spent two nights listening to one guy snore […] and the room on the other side had an all night party.. Its just not that pleasant in the rooms. The common area was modern and clean. Elevators slow and often not working. 詳情

Loved staying at Hotel Lola. First time ever staying in the city and I thought it was a great location, great price. Very much what I thought a NY boutique hotel would be. Would recommend to others.

I read some horrible reviews but decided to book anyways since the deal was amazing. It's officially Hotel Lola now and i have to say its beautiful. I honestly dont have a single complaint. It's has an adult feel with dark colors in the main lobby, complete with a bar and plenty of seating at night. We got upgraded to a superior queen room which was […] spacious and everything I could ask for! Perfect for a romantic stay. 詳情

Good location Decent size of room but to expensive for what i got as a room Hotel is infront of a bar and i was up the whole night because of people fighting outside the bar My room didnt have a room number and had to locate my room twice Internet is not even free. You have to pay 13USD per day. For what I've paid for 2 days, i should have gotten free […] internet connection. Hallway is musty and stinky. Lights in the reception is too dark that even the person from the concierge is complaining about it. One of the 3 elevators is not working 詳情

We had a great deal on the price. However, the room was very small but very modern and clean. Walking distance to Penn Station. Overall great place to stay.

Located close to UN and 3rd Ave/Lex midtown corridor. Rooms were clean and stylish, although a bit small. A 15 min walk from Times Square.

Good location in Midtown Manhattan, subway stops close by. Modern and clean rooms, our room was on the small side but that must be common in Manhattan. Big bathroom, though. A large safe in the room, we were able to adjust heating and cooling by ourselves, big plus! The hotel needs to put hotel information folders in every room, ours didn't have one […] and consequently we didn't even know the number to reception, it wasn't even printed on the phone which is usually the case. Otherwise no great complaints. The room wasn't ready when we arrived, after check-in time, this was pretty unconfortable after having travelled for 15 hours! 詳情

Absoltely love this place,.. the Lobby is beautiful, the staff is overly friendly and helpful,.. its located at a good distance from Downtown and uptown NYC,.. I strongly recommend this to anybody visiting New York or times square

The location of the hotel is convenient, yet the room was small, the ceiling was not finished, the floor was not clean and not enough clean towels. Its too expensive to the services it provides.

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I was extremely pleased with the LOLA. The property is well maintained and tastefully appointed. The staff was extremely courteous. Overall I couldn't have been more satisified. I will definitely stay here again.

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Couldnt of asked for a bettter room for a night. Comfortable bed, good conditions, nice TV.

This hotel was decent. The room was tiny (just large enough for a queen bed) but I guess that is typical of NYC hotels. The hallway had a strong smell of smoke but it didn't smell in the room so it wasn't bad. The location was great, just a few minutes from Madison Square Garden.

I enjoy staying at this hotel during my business trips to NYC. It is nice, clean and conveniently located. The staff are helpful and courteous and it is a great value.

Rooms are small especially the basic twinbedroom. Not suited for more than one person comfortably. Nice lounge area. The room was neat, but it wasn't spectacular.

The hotel was wonderful! Great location (short walk from Penn Station), beautiful lobby, room was very nice. They even offered to hold our bags after check-out so we could walk around the city. My only complaint is the hallways smell terribly of smoke. Luckily the room did not smell or else I would not have been able to stay there. Other than the hallways, […] I would definitely recommend this hotel to a friend and stay there again. 詳情

This hotel was recently renovated, but the renovation was only noticeable in the rooms and lobby. The elevators and corridors still looked aged. We did stayed in NYC before and were aware of the smaller room sizes but this one was tiny. The place appeared clean at the first glance but I found a cockroach running underneath the sink. Location was great. […] There were quite a few good restaurants nearby, and 5th Ave was within walking distance. Subway station literally around the corner. As a trade off noise might be bothering at night. 詳情

Perfect for a quick city stay very modern

Liked everything about the hotel except for two specific room problems: 1) The shower in our room has a design flaw wherein the glass partition isn't wide enough and the bathroom floor is certain to be very wet after taking a shower, and; 2) The room temperature was impossible to maintain in the dead-of-winter without using the air conditioning. Our […] room was adjacent to the elevator, so perhaps that's the problem, but is sucked to have to hear the air kicking on and off when it was 30 degrees outside. The evenings we left the A/C off, the heat rose to 82 degrees and it was intolerable. With all this said, we loved the hotel. The design, location, staff, restaurant and bar were all terrific and an excellent value too. 詳情

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I stay in hotels all over NYC and this hotel's service and room was excellent.