Hotels.com 旅客於 2013年01月28日留下評價
此旅客沒有留下意見。
""Hotels.com 旅客於 2012年07月16日留下評價
剛好重新裝修期…白天吵雜
""Hotels.com 旅客於 2012年05月08日留下評價
地點不錯,不過當我們住第二天時候,飯店人員有漏放毛巾的現象,桌上咖啡機只有咖啡包,沒有糖跟奶精~~其他就真的很棒!! 床不會很軟,感覺就像是睡在記憶床墊上~很舒服~~!!服務接待人員也很客氣有禮貌~~
"便捷交通之选"由 "Hong Kong" 的 Hao 於 2012年01月07日留下評價
酒店位置离机场非常近,距离迈阿密的海滩也只有半个小时车程。虽然不比出门就是海滩的XX beach hotel, 但是相应的价位也较合理。 酒店房间很干净舒适,设备齐全,一侧房间的景色是高尔夫球场, 很令人满意。 注意酒店停车场每天会收取15美元费用。
"A classic place to live"Hotels.com 旅客於 2011年06月14日留下評價
The inn is a historic place which is classical and special. Good and tasty breakfast too.
如有額外住客,酒店會依照其規定收取費用。
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此酒店沒有提供無障礙設施。如果您想找有提供無障礙設施的客房,請選擇其他酒店。
酒店餐廳 - 這咖啡室為你提供美國菜,並供應早餐、午餐、晚餐及飲品。餐廳設有露天茶座 (視乎天氣開放)。
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下列費用及按金,酒店將於住客享用服務、登記入住或退房時收取。
酒店可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
"Great Hotel"
This hotel was perfect. It's right on Ocean Drive and just a short walk from everything!! The beach is right outside the hote also. The service here was great as well. Very friendly staff.Hotels.com 旅客真實的評價
回應者:The Penguin Hotel Hi John. Thank you for your review. We are so glad to hear you enjoyed your stay with us, and that you were pleased with the location of our hotel and the service from our staff. We certainly hope you make the choice to come visit us again in the future.
"Good location but below average condition"
I stayed here because it was a last minute deal and cheap. But you get what you pay for. Small Cheap Noise.Hotels.com 旅客真實的評價
"dream say what?"
yes I do understand that we stepped back in time but the rooms needed much help. If you are selling the Bogie and Bacall experience than do so, otherwise update the bathrooms and sleeping areas and at least install a quiet air conditioner that is (not) behind a heavy drape, get a coffee pot in the room, and rearrange the furniture. Get rid of the red […] transparent bed side 1960's plastic box. We were not crazy about the car parking and the rates seemed high considering zero choices. The breakfast arrangements, meager. We walked to a neighbor the next day. The people were great, the service was prompt and courteous and the building was cool but behind the doors, come on. We planed this for a long time, a sad disappointment. We will not go back. 詳情Hotels.com 旅客真實的評價
回應者:The Penguin Hotel Hello, Jay. We appreciate that you made the choice to stay with us and that you took the time to share your thoughts. Although we are happy to hear you were pleased with the service you received from our staff, and the look of our facade, we are disappointed that your experience with us fell short of expectations. We apologize that you were disappointed in the upkeep of your guestroom and bathroom and some of the furnishings in your guestroom, and we will certainly take your helpful feedback under consideration when we make future updates to the hotel. Thank you again for your review.
The hotel was reasonably clean, but very outdated and worn. The location is great though!Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Worst experience"
The hotel was filthy and unclean. The shower was broken - sheets were dirty - not worth the $200 they charged me for a day at all. Only one plus is location - it is right on the ocean drive.Hotels.com 旅客真實的評價
回應者:The Penguin Hotel Hello, Harshad. We appreciate you taking the time to share your thoughts about your recent stay, although we are disappointed to hear your experience with us fell short of expectations. Although you seemed to be happy with our location, we apologize for your disappointment in the cleanliness of the hotel and for the inconvenience of your shower being broken. We thank you again for your feedback and will be sure to address the issues you brought up with our staff.
"DO NOT STAY HERE EVER"
This hotel was featured on Hotel Impossible on TV, which turned it around to a beautiful hotel on TV. It is NOTHING like that in person. LOBBY: When you walk in, you can see they do not care about upkeep or cleanliness. The white leather dining chairs were all dirty with dirty hand prints on the top. The couches in their lobby were covered with an old […] couch cover that had stains and dirt marks. There were clumps of hair on the floor. The bar area was filthy. The hallways are very dark and narrow. ROOM: The room was disgusting. The floors were very dirty, leaving chalky marks on my bags. The beds were very old, sinking in on each side and very uncomfortable. The sheets had MULTIPLE BLOOD STAINS on them. The walls were covered in dust. Dust was all over the place. The handle to the faucet in the bathroom came off. FOOD: All of their food is made in the hotel across the alley behind the hotel. This includes the continental breakfast that was really just toast, cereal, coffee and orange juice. By the looks of everything else, I would never eat there. We had to go through a back alley to get to the other hotel to eat. VALET: The valet took 30 minutes to get my car. Worth it to pay $30 a day to valet than $20 per entrance to parking garage. SERVICE: The people there were nice, but nothing worth mentioning. When I told the lady at the front desk about our experience, she couldn't have looked any more disinterested. 詳情Hotels.com 旅客真實的評價
回應者:The Penguin Hotel Hello, David. We apologize that your experience with us was not what you had hoped. Your feedback is very important to us and we will be certain to address the issues with the cleanliness of your guestroom and the overall hotel with our staff, as we certainly do not want our guests to feel uncomfortable during their stay with us. Although you found our staff to be nice, we are sorry our front desk staff was not more sympathetic to your experience with us. Thank you again for your helpful comments.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"hidden fees"
the hotel was pricey, it's frustrating to learn you have to pay $19+tax/day resort fee upon arrival on top of what's paid. When booked I paid for 3d person to stay in a 2 beds room, but resort fee only included breakfast for 2. Breakfast is cheap. The beds were squeaky and uncomfortable. The only good thing is location.Hotels.com 旅客真實的評價
回應者:The Penguin Hotel Hello, Alena. Thank you for your review. We are glad to hear you liked the location of our hotel, although we are disappointed to hear that your experience with us fell short of expectations. We apologize for the issue you had with breakfast, and we certainly would have been happy to accommodate the third member of your party. We are also sorry for the issues with your guestroom bed, and we appreciate you bringing them to our attention. Thank you again for your helpful feedback.
"love the hotel"
The only thing I didnt like was the bed seems alike cheapHotels.com 旅客真實的評價
"Penguin Hotel in Miami"
The staff at the Penguin was the best we have ever had. We have stayed at much more expensive hotels and the staff could not compare to the Penguin . The room was clean and the bed was very comfortable. You will have to pay for valet parking unless you want to keep going to the parking meter across the street and put in money. It's like that at most […] hotels in Miami. Parking is scarce. I would recommend The Penguin Hotel to anyone. 詳情Hotels.com 旅客真實的評價
回應者:The Penguin Hotel We appreciate you taking the time to send us your review. We are thrilled to hear you were so pleased with our staff, as we do take great pride in providing our guests with friendly, helpful service. We are glad that you were pleased with the cleanliness of your guestroom and that you were comfortable in your bed. Thank you for your recommendation and we certainly look forward to seeing you again in the future.
"Best location ever...."
We had previously stayed at this hotel 10 years ago so were excited to see it pop up on expedia and that they had updated it since then... being an older property and the excellent location the upgrades were to the rooms only in the furnishings which were in the art deco era style, so it made the room look spacious, this is a hard hotel to rate because […] of its excellent location, the price was good for what we got... has a restaurant on site,so an overall score of 3.5 would be a better one from me....I would not hesitate to recommend it and would stay again if I was in the area 詳情Expedia 旅客真實的評價
回應者:The Penguin Hotel Hello, Marlene. Thank you for making the choice to stay with us again. We hope you were pleased with the upgrades we have made to the guestrooms and the updated decor, and we are glad that you found your room to be spacious. We are also glad that you were happy with the location and value of the hotel, and we appreciate your recommendation. Thank you for taking the time to let us know about your stay and we hope to see you in the future.
"Great Stay"
I liked it, I stayed on the 1st floor....great location. Less noisy than most parts of the strip.Expedia 旅客真實的評價
"Maybe OK for one night...."
The staff we interacted with was nice, the location was good, and the view was nice out the front (I wouldn't want any of the rooms that look out over the alley or the back of the hotel). We only stayed one night before a cruise, and one night was enough. The rooms are old and dated and much in need of maintenance. Not to say they were dirty, just run […] down. The tub looked so decrepit that neither of us even took a shower before we checked out. The TV was basically just a fuzzy mess, nothing came in clear. We'll stay someplace else next time. 詳情Expedia 旅客真實的評價
回應者:The Penguin Hotel Thank you for your review. We are happy to hear that you were pleased with the service from our staff and the view from your guestroom, as well as the location of the hotel. We apologize that the upkeep of the hotel was not what you had hoped and we do appreciate you bringing it to our attention. We thank you again for your helpful feedback, as it helps us to better understand the wants and needs of our guests.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"great location and good room"
great place to stay right across from the beachHotels.com 旅客真實的評價
"Great price great location"
Only problem I had with this hotel was the bedding was to small for the bed an kept coming offHotels.com 旅客真實的評價
Poor customer service at front desk. I was offered warm water in 85 degree weather.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"tHE PENGUIN"
VERY GOOD EXPERIENCE.THE ROOMS ARE CONFORTABLE. THE HOTEL IS CLEAN.A WANT TO GO BACK.Expedia 旅客真實的評價
"Good for young people in Miami"
It was a great location because I could wake up every morning and just walk across the street to get to the beach, but it was also a touristy area. There were many restaurants but most of them were not places I would chose to eat.Expedia 旅客真實的評價
回應者:The Penguin Hotel Thank you for letting us know about your recent stay. We are happy to hear you liked the location of our hotel and it made it convenient for you to get to the beach each day. We are disappointed to hear that you did not visit the nearby restaurants, but we appreciate your feedback about the area. Thanks again for your review.
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Great location and courteous staff. Hotel needs some improvements but nice place and the price was right. We would definitely stay at The Penguin on our next visit.Hotels.com 旅客真實的評價
"Penguin enthusiast"
stayed at the Penguin for the BCS nat'l title game with 3 of my buddies from college and had a great time. room was way bigger than we expected with a double bed, futon and rollaway bed plus 2 flatscreen TVs. cant beat the location and the people at the front desk were friendly and accommodating. loved the quirky dollar bills on the hallway ceilings. […] overall, liked this place a lot. 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Good base for a stay in South Beach"
Check-in was smooth with friendly and helpful staff. Bedroom was clean and airy with effective (if noisy) A/C. Strong shower with plenty hot water. I picked this hotel for location...right on the strip with access to shops, bars and restaurants. Optional resort fee USD15 per room per night gives wi-fi, 2 drinks at bar during happy hours and continental […] breakfast at nearby sister hotel. This is an OK price for wi-fi and a couple of beers...the continental breakfast is nothing to get excited about coffee/juice/toast. 詳情Expedia 旅客真實的評價
"Nice hotel for the price"
We stayed here because of the location on the beach and also close to shops and many eating establishments. There is a $15 resort fee per room which gives you Internet, 2 cocktails in bar, water in your room ( although very small bottles) and continental breakfast in another nearby hotel but you don't have to pay it if you don't want the above. Room […] had a fantastic feature wall, very spacious with all the usual bathroom amenities. Elevator quite scary as the building is very old. Front desk staff very helpful and booked taxi for us the next day after check out, we were able to leave luggage and go walking before it arrived. Would consider this hotel should we be in the Miami area again. 詳情Hotels.com 旅客真實的評價
"Not such a nice play to stay"
There were no plugs, no blankets, and the bathtub did not drain. The staff was nice though.Expedia 旅客真實的評價
"great hotel for teen and adults"
Everything was perfect, the staff at front desk Michael great, the staff at the bar and restaurant wounderfull, the only thing is the quality of the matress, the hotel very very clean, the drinks are very good and they serve the drinks in glass not in plastic cups.Expedia 旅客真實的評價
"Pleasant"
The staff is very helpful , the location is ideal, the room is clean but the bed is not confortableExpedia 旅客真實的評價
"location"
good location for the price.Hotels.com 旅客真實的評價
"GREAT HOTEL FOR FAMILY, AND BUSINESS"
Our stay was GREAT! The staff, very professional and pleasant. We will be back!!Expedia 旅客真實的評價
"The friendly Penguin"
this Hotel in a very good location, very close the beach !! also close to the Stores. The price for the quality of it is reasonable. At the reception the personal was friendly.Expedia 旅客真實的評價
"The Penguin Hotel, Miami"
The food was economical and very delicious!!! Long hall to our room was like a dungeon, dark and drab. Our room was small but tastefully decorated. Our room did has a refrigerator, a safe, hair dryer and ironing board. The room had lots of storage area. The room had a window air conditioner that was frozen over but my husband actually fixed it. Wifi […] was not free but could be purchased for nearly nothing. The room was spotless and was kept spotless throughout our stay by the maid. The room was cheaper than many hotels around and was worth what we paid. I would stay at the Penguin again. Mark W 詳情Expedia 旅客真實的評價
"Great location, overall very pleasant hotel"
Great location, nice staff, room was fine. I was happy with my stay! The only thing is that there was just a thin door between my room and the one next to me and I was yelled at by neighbor just for speaking on my phone.Expedia 旅客真實的評價
"penguin"
The rooms were small but clean and comfortable. The included breakfast was not very good. Would recommend the meal at the restaurant instead. Would stay there againExpedia 旅客真實的評價
"Avoid this Hotel"
The room was dirty, sheets stained, and had an unbearable stench of air freshener. The bed was uncomfortable and the only window covering was a sheer, white veil which made it seem as if we were sleeping directly on the beach once the sun rose. There are far better options in the area. We switched to the Riviera Suites (one of the South Beach Group's […] hotels) and were much happier. 詳情Hotels.com 旅客真實的評價
"South Beach - Intimate & friendly"
This little hotel is well located, friendly and good quality. The appearance of the reception desk is a little off-putting, and there are some modest signs of wear around the public corridors, but the staff is great, the rooms are clean and the hotel is a good value,Expedia 旅客真實的評價
"Great hotel and fabulous location for the price"
For the price, the quality and location can't be beat. My husband and I have stayed at several similarly priced hotels on the same beachfront street, and this was by far the best for the price. The penguin theme is cute. The hotel staff was very nice and helpful.Expedia 旅客真實的評價
"Great hotel for students."
Rooms looked better online than in person. Continental breakfast was not appetizing- cereal, toast and juice or coffee.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"50/50"
I am very unbiased during my reviews and do not take them lightly or use them to bash hotels. This hotel is very small but located across from the beach, a great location, even compared to every other hotel on South Beach. No exercise room, I guess I overlooked this fine detail, and all gyms in South Beach are to upscale and "fancy" for my taste. They […] charged UP FRONT a deposit, and that was unexpected, and took a lot from my spending funds as I only had enough for a weekend. The rooms were run down, and I never understood other reviews about thin walls and hearing people talk clearly through them, but here I learned about it. Only about 5 channels worked, none of the channels were likable by my taste. Staff was wonderful and helpful each day we were around. I would recommend this hotel for a quick cheap trip, but if a person wanted comfort then I would not recommend this hotel. The rooms had no chairs, and I love a chair to sit in and eat, not side saddled on the rock hard matress. The rooms did have refridgerators, which is always helpful for me on vacation. The hotel itself was overall just run down, but if you fall asleep easy/quick, never watch tv, never eat in your room, and are barely in your room at all from partying so hard, then go for this hotel. I actually wanted relaxation, and regret my choice. Overall a good time either way. Probably will look for other hotel options next time! 詳情Expedia 旅客真實的評價
"Good experience"
Good staff, good location, nice beds. Clean. Price is OK if you consider the locationHotels.com 旅客真實的評價
"Beach"
The hotel was fine. The room was well lit and bright. The hallway smelled old. But it was right next to the beach.Expedia 旅客真實的評價
"Great hotel for short stay"
It`s one of the cheapest hotel on Ocean Drive. Not a luxurious one and probably not for a one-week or longer stay or for honeymoon. But its not that bad as other reviews show. Or at least I was lucky with personnel and room :) It`s location is simply perfect, all South Beach entertainment is in 10 mins walk, beach is less than 2 minutes. It`s on Ocean […] Drive, so it`s quite noisy, preferring a quiet place, better stay bit far away from the beach area. Corridors need some renewal and much more light, you feel yourself on a dark ship. Reception is nice, combined with a bar and a patio, both person in reception were very nice and helpful. Room is okay, nothing special: mixed European and American style. Bed/mattress is very noisy. Bathroom is nice, clean and really stylish. Continental breakfast is quite poor, if you want something more mouth-watering, try any bar in the neighborhood or order a `la carte breakfast in their restaurant for an extra fee. This hotel is a good choice if you spend some nights on SoBe and you don`t wanna pay all your money on hotel rooms. Yep, and there is an extra 15 USD resort fee (for beach towels, breakfast, beach chairs, WiFi, etc.), which has to be paid on arrival, but you get for it 2 free cocktails in the bar between 5-7pm, and they prepare strong drinks :) 詳情Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Good hotel"
Well priced hotel and great location. The place had been refurbed however some of the fittings were a bit loose. No safety box in our room. Otherwise friendly staff, clean, airy room and would stay there again.Hotels.com 旅客真實的評價
"It is what it is"
Great location but isn't worth the money. If you plan to be busy in the Art Deco area it is the ideal hotel to lay your head and change clothes. If you are accustomed in lounging and relaxing within the facility you will be disappointedHotels.com 旅客真實的評價
"it is ok."
The beds are uncomfortable and there is a lot of light to sleep good. However it is well located.Expedia 旅客真實的評價
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