累積 10 晚，送 1 晚*！
夏威夷費爾蒙特蘭花酒店位於卡姆艾拉 (科納海岸 – 唯克樂)，就座落於海灘上，鄰近Great 4-D Movie Ride、Waikoloa及Waikoloa。這間高級度假村附近的其他旅遊景點包括海邊輕擊球場及威亞勒亞海灘。
夏威夷費爾蒙特蘭花酒店附設全方位水療設施、室外泳池及健身中心。公用地方提供有線及無線寬頻上網服務 (另收費用)。此 4.5 星酒店的商務設施包括商務中心、小型會議室及技術服務台。此海灘度假村設有餐廳、咖啡店及池畔酒吧。酒店可為住客安排婚宴服務、活動餐飲服務及豪華轎車服務。其他酒店設施有水療浴池、蒸氣室及桑拿浴。住客可使用泊車設施，費用另計。車位有限，先到先得。
客房設有涼台。夏威夷費爾蒙特蘭花酒店 提供 540 間冷氣客房，設有保險箱和免費報紙。酒店提供有線及無線寬頻上網服務，費用另計。房內設有 42 吋LCD 電視，提供有線電視頻道、遊戲機及收費電影。所有客房均備有書桌及多線路電話連留言信箱。浴室設有獨立浴缸及淋浴設備、兩個洗手盤、浴袍及化妝鏡。所有單位均設有雪櫃和咖啡機/泡茶機。其他服務設施包括拖鞋及風筒。此外，酒店可按住客要求提供微波爐、晚間開床服務及房內按摩服務。酒店提供客房清潔服務 (每日)。
住客可於度假村的 Spa 水療中心，盡情享受全方位服務。服務項目包括深層組織按摩、熱石按摩、運動按摩及瑞典式按摩。此水療中心設有桑拿浴及蒸氣室。酒店提供各式護理療程，其中包括腳底按摩。
環保/可持續發展酒店 - 經第三方認可
此酒店是獲獨立認可的第三方認證計劃 - Green Key Eco-Rating Program - 成員之一。第三方認證計劃評估酒店在下列其中一方面或以上之影響：環境、社區、文化遺產及本地經濟。此酒店在實踐可持續旅遊發展上的表現，已由第三方認可計劃以外的獨立評審員進行了客觀評估。
Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.查看所有位於卡姆艾拉的酒店
當我們走向櫃台想反應，我們已付費的房間內無線網路無法使用時，櫃台人員竟頭也不抬地撥著她的電話，用食指指著正走向她的我們說"Just moment!"；當我們要check out 時，正想開口向櫃台人員表達意見時，她低頭看著電腦螢幕，問說"What's up?"我們簡直無法相信，收費高昂的飯店，櫃台門面人員竟是如此的不懂禮貌，真是令人失望!Hotels.com 旅客真實的評價
After a stay in tokyo and then on Oahu, this was our last stop. And I wished it had been longer. Loved the resort facilities w the lagoon and the wonderfully warm beautiful spacious pool. Had trouble finding the whirlpool as "hidden" and then my 3 y old wasnt allowed which was a bummer so had to take a pass but I get the concern. We didnt wind up eating […] at browns but hale was ok. Nearby shopping center was a great resource and monstera there was amazing. Staff was so welcoming and friendly and for the first time in 2 weeks I truly felt comfortable w letting my kids be kids. It was a nice resort for couples or families, laid out in such a way that both could coexist peacefully and families were at home. Would definitely come back. We didnt partake of room service as that set up was my one gripe..prices were better than most places but delivery charge and high service charge w verbiage that stated that that didnt all go to the staff so you were welcome to tip. Seriously? After delivery charge plus 24% gratuity I was supposed to tip again? That was the only thing I took issue w so I didnt use it. 閱讀更多Hotels.com 旅客真實的評價
We stayed in Four Season on Maui, and the hotel was great. And then we wanted to experience different hotels on big island, since we thought staying 4 nights in one hotel would be boring. So be choose to stay in this hotel before we move to four season. But it turns out to be a total MISTAKE! The hotel was like a nightmare in our vacation!!! We booked […] a ocean view executive suite, however, there was no ocean view at all!!! Also, they put us on the ground floor and the room just has no view and very humid! We called the front dest to ask for a room change, and the front dest woman was very rude. She barely was trying to have a fight with us. she said" If your question was do we have another room? then my answer is NO." Ok, I mean our room costs like more than four season per night, and I think this is not the service we deserved. The room is also very bad, with the coffee machine broke, the kettle has mold inside, the bathtub is very dirty, and the toilet would not flush. Anyway, my worst hotel experience!! Would not choose to stay in any Fairmont hotel anymore!! 閱讀更多Hotels.com 旅客真實的評價
"Great option at a good price point"
Stayed 3 nights during my honeymoon. Front desk manager could not have been ruder and our room was 3 hrs delayed checking into. In general it seemed like majority of the employees were just going through the motions of work, with the exception of the bell hops who were great. It's a shame the staff is so unpleasant because the hotel itself is lovely […] and for the price in comparison to near by hotels, an excellent stay. 閱讀更多Hotels.com 旅客真實的評價
"Terrible for people who smoke"
Everything including the staff was great and super friendly except all the rooms were non smoking and what is worse is that despite having an open air deck attached to the room, even there smoking was prohibited. Smoking areas kin the whole complex were few and far apart. My wife is a smoker and for her this holiday was not enjoyable at all. The smoking […] policy is TOO strict considering it is a place to relax and enjoy. Also the hotel is in the middle of nowhere and being a luxury hotel, it is not expected that there will be no room service after midnight. Won't go there again. 閱讀更多Hotels.com 旅客真實的評價
"Would do it again!"
The facility and the staff were wonderful. Require a car to get around the Island as hotel shuttles only cover ameneties close to hotel.Hotels.com 旅客真實的評價
"loved every minute I stayed there"
My partner And I had an amazing time. We stayed there for 9 days for a business function and everything was perfect.Hotels.com 旅客真實的評價
"An oasis carved out of an Aa lava field"
Driving from east to west across the big island, you realize the hotel grounds were bulldozed out of a miles long and wide Aa lava field. The hotel grounds and beach are man made but really beautiful. It is fun to eat outside near the beach. The rooms are first rate. Nothing of much note near the hotel. 40 minutes away from KOA airport.Hotels.com 旅客真實的評價
"Very Expensive and isolated from any town area"
Great if you want to be in a resort only area. No town or city to walk to at night; highly isolated location. Beautiful beach/lagoon area was nice to swim in for one day. Pool was crowded and too warm. Breakfast cost more than $100 for 3 people and was a long wait.Hotels.com 旅客真實的評價
"Solid, but not above-and-beyond"
Beautifully-kept property, but some rooms don't offer much of a view at all (e.g. the one we got). Also, noticed that receptionist and restaurant service didn't provide the five-star friendliness and helpfulness that we expected.Hotels.com 旅客真實的評價
"Wonderful relaxing hotel"
First class service, wonderful location with good beach access, large pool, rooms a bit on the small size and limited ocean view.Expedia 旅客真實的評價
"Beautiful hotel, friendly staff."
My husband and I stayed for three nights here and really had a great experience from the minute we walked in the door. The valets let us park our car out front whiule we got situated AND ate dinner. The bell man told us about a gracery store down the street so we could get our own supplies (a lot of times, hotels don't do this so that you have to buy […] their $5, 16 ounce water), etc. I would say that the food/restaurants are not great. they are expensive and not tasty enough for the price tag (we ate at Hale Kai for dinner and lunch, breakfats one morning and dinner at the sushi restaurant). Also, there are signs everywhere that told us the yoga schedule but didn't say anywhere that there is a $20 cost per class. That was annoying since I had just finished a nice beachside class and then it was "surprise, that 45 minutes just cost you $25" - I added tip. Other than the food and the yoga thing, it was a great hotel and we would return. 閱讀更多Expedia 旅客真實的評價
Very beautiful and well kept resort. The staff was very friendly and concierge was well informed about local attractions. Our room was spacious and the bathroom was very nice (equipped with two sinks, a toilet separated by a door, a bath tub, and shower)- perfect for 2 people. My friend commented that the housekeeping staff were "like ninjas", considering […] the fact that they came by twice a day, did an impeccable job, and yet we never saw them! If I had to be picky- the beds were too soft and we had to drive half an hour to kona for some night life.... otherwise, perfect! 閱讀更多Hotels.com 旅客真實的評價
"Great location on the "sunny side" of the Island."
A great hotel, with friendly staff. The beach was good fun and the snorkelling with the fish and Honu an experience. Prices were the only concern, perhaps the cost of living has gone up in the US, but they were not where we would have put then, even for the quality of the hotel. Overall a great location. Would suggest a car and travelling around is […] easy. 閱讀更多Expedia 旅客真實的評價
We stayed 6 nights at the Fairmont Orchid for our "babymoon" in late August! My wife loved this hotel and did not want to go back home! The hotel room, grounds, pool, and beach are great for kids!Expedia 旅客真實的評價
"This hotel is great."
Great location, beautiful landscape friendly and helpful staff.Expedia 旅客真實的評價
"This is not a five star hotel!"
The refrigerator needs an upgrade. So old and tiny! The water is calm but not that clear. We walked along the trail in the area and saw much better beaches than this one. Service was slow. We asked for slippers. 6 hours later, they still were not there. We had to ask for them again. They gave us water late at night instead of in the afternoon.Expedia 旅客真實的評價
""Ocean view" rooms and parking"
Beware that the ocean view rooms do not have straight on ocean views- they are angled balcony views at best. Probably best not to spend the extra money and just opt for a garden view room, save your money for a massage!! Also - be prepared to pay big time for parking, both valet and self park are SPENDY!Expedia 旅客真實的評價
"Overpriced, dirty, bad service, lots of kids"
This place was a big let-down especially since we booked it because of the good reviews. When we checked in, the woman at the desk expressed that we weren't given leis when we walked in, but she never gave us any. Neither of the keys they gave us upon check-in worked, and then when I walked all the way back to the front (it's a big facility) have them […] remade, only one of the two replacements worked. Our balcony was covered in a sticky soda spill from one of the previous occupants, and when we called to ask them to mop it, no one was sent. When we called back, someone came, but he didn't mop the balcony, he swept it (we watched him from the pool), so the sticky stuff was never removed. The man that cleaned it also left the porch door open and let in a cockroach (on the wall) and a gecko that by boyfriend later found in his suitcase. Bad prices on everything and you have to pay $17 p/day to park there (no there aren't other parking options). Lots of kids (sometime unmonitored by parents) and japanese couple on their honeymoons taking pictures of the pool (still can't figure that one out). Also, there seem to be lots of people that never leave the resort. We actually heard someone say "If I could stay in this town my whole life, I would." This place is for rich people that don't care they're overpaying an arm and a leg for poor service and dirty rooms and don't want to actually experience Hawaii. 閱讀更多Expedia 旅客真實的評價
Our entire stay was fantastic! The resort is surreally beautiful. The hotel staff is genuinely friendly and the hotel is very well run. Eating onsite is very expensive, but there are stores just down the road where you can pick up groceries and snacks.Expedia 旅客真實的評價
"An Amazing Honeymoon"
My husband and I had an amazing honeymoon in Hawaii and stay at the Fairmont Orchid. We were greeting by friendly, helpful and knowledgable staff. One the way to our room the Bell Hop told us about the resort so we were't totally lost on our first day. The room itself was huge, immaculate and was very comfy. The free daily water/coffee/tea and fruit […] is a nice touch. An extra special touch was the hotel were aware it was our honeymoon so surprised us with a complimentary bottle of champagne! Lovely! The actual hotel is part of a huge resort so there are lots of places to wander to - not that you'd need to. The pool and beach are both gorgeous and the day could easily slip by at either. The pool/beach staff are again friendly and make sure everyone has towels and drinks if they want them. I also visited the spa - wow. I had a Lomi Lomi massage by the Ocean. It was incredible. The restaurants in the hotel all serve fresh, delicious food. The only downside is they are pricey! Breakfast for 2 cost $60 for two omelettes and coffee. Definitely worth it for a treat, but we went elsewhere on most days as it was a little steep! Overall we had an amazing stay and it exceeded our expectations. Thank you to everyone at the Fairmont Orchid for making our honeymoon unforgettable! 閱讀更多Expedia 旅客真實的評價
Gorgeous landscaping and beautiful buildings. Nice big pool plus beach front (best of both!). Turtles hang out at one area on the property that they have roped off, so it's nice to see them close up. Staff was terrific and rooms were clean and comfortable. Restaurants on site very expensive ($125 for breakfast buffet for 4), but everyone is friendly […] and hospitable, even the towel person by the pool. Valet personnel were also very friendly and helpful to everyone. We had extra charges on our bill that someone fraudulantly charged to our room, and the front desk person was very pleasant to work with in getting them taken off. Hotel is a good 30 minutes from the airport with pretty much nothing on the road in between. Plan to drive at least 1/2 hr. to get anywhere - definitely need to rent a car here. Overall, beautiful hotel and great service; however, a bit expensive. 閱讀更多Expedia 旅客真實的評價
"Perfect...as always with Fairmont!"
My husband and I just returned from 4 days on the Big Island at the Fairmont Orchid and it was exceptional! All of the staff (especially Gerald, the concierge) went out of their way to ensure a perfect vacation for us! If I have any critiques of the hotel (and trust me, these are minor and more nit-picky than anything) -- they could have used an additional […] waiter taking poolside drink orders, since it did get a bit busy later in the week; and the toiletries provided in the room had a very strong perfume scent that I didnt particularly care for. Dinner at Brown's was good -- the ahi poke wasn't the best we've had, but the surf and turf more than made up for it. Rent a beach or pool cabana for the day, complete with bottled water and snacks. P.S. -- Fairmont Presidents Club members get a discounted price, and joining presidents club is free! Make sure you join before you go! Stop by the grocery store at Shops at Mauna Lani to stock up on snacks, drinks etc (there is an empty mini fridge in each guest room); you can even get fresh sandwiches made if you are going out for the day...maybe to the volcano?? Go off property for dinner at Napua at Mauna Lani Beach Club -- amazing food, and I think the Fairmont shuttle might even take you there (we drove over, so I'm not sure). Fairmont doesn't offer coin-op laundry services, so we went over to a nearby mega-resort that had a coin-op launderette. Most likely reserved for guest use, but it wasn't posted....so we took advantage! 閱讀更多Expedia 旅客真實的評價
"Nice Hotel, great facility."
My 8 and 10 years old boys enjoyed the Lagoon the most. We hardly used the pool, since the Lagoon is the major point of interest. Paddle boards, Kyack, sonrkling and quite beach.Expedia 旅客真實的評價
This has been an overall excellent experience: great location and ambience, great comfort, very good food. Meals are, however, very expensive for some standard offeringsExpedia 旅客真實的評價
The hotel is right on the water, and the views are excellent. The Hotel is immaculate, and the staff was incredibly helpful, from driving tips to dining suggestions. The concierge service was excellent as well, and they really knew their stuff and were very helpful.Expedia 旅客真實的評價
Excellent location. Probably some of the best snorkeling on the island at the resort. Rooms are nice and relatively clean. Housekeeping was adequate but not stellar. Purchased room with partial ocean view which ended up primarily being a view of the golf course on the first floor but minimal if any ocean view. Restaurants are fair. Brown's Restaurant: […] food was fairly good; service one night was good and next time was not very good (including a fairly rude busboy). Sushi restaurant was o.k. Fitness center was very good and spa has a small central location but the various locations for massage (ocean, waterfall or spa center) are really nice (recommend the waterfall area). 閱讀更多Expedia 旅客真實的評價
"Nice Hotel, Great Staff, Excellent Maintenance"
Very Nice experience in Hotel, Excellent Beaches & Views.Expedia 旅客真實的評價
It was a wonderful time to spend with my husband in paradise.Expedia 旅客真實的評價
The Fairmont Orchid is right on the ocean with a calm lagoon for snorkeling and paddle boarding. It's clean and offers everything needed and more! The food is delicious and they offer many gluten free options. It is a long walk from your room to the parking area.Expedia 旅客真實的評價
Overall excellent. Lagoon great for children. Grounds well designed and kept. Staff very attentive. Internet connection subpar.Expedia 旅客真實的評價
This place is awesome. We loved everything about it. I have read others comment about the expensive food... It's Hawaii people. It's always expensive. My only complaint is the pillows were like rocks. Still loved it here. :)Expedia 旅客真實的評價
"Beautiful and relaxing vacation!"
Very quiet and nice hotel with private beach, nice running trails, etc.Expedia 旅客真實的評價
"Beautiful Resort, Hard to get Ocean View from room"
This was the second time I have stayed at the Orchid and the 10th time at a Hawaiian Fairmont hotel. The hotel is very nice and the staff is friendly. The only "problem" is the horseshoe shape of the hotel makes it so that almost all rooms are perpendicular to the ocean so seeing much of the ocean from your room is difficult unless you are on the 5th […] or 6th floor or on a deluxe ocean view room close to the end of the horseshoe. Also, when booking through Expedia or other 3rd party vendors, they do not guarantee the bed type so although we booked a king size bed, we were given a room with 2 queens. 閱讀更多Expedia 旅客真實的評價
"Awesome awesome awesome hotel!"
Can't wait to go back! Loved the turtles and fact that we weren't nickeled and dimed and we could sit in a chair on the beach without being charged.Expedia 旅客真實的評價
"Beautiful place and people--what's with the Wifi?"
We stayed for five nights and the place and people are great. Although we snorkeled all over the Big Island, we had dinner at the hotel every night because you couldn't beat the view and the food was great. Everything at the Orchid is done with great friendliness and attention to detail, but jeez, what are they thinking about to charge for Wifi BY THE […] DAY? An Idiotic and surprisingly cheap-seeming detail at a place where everything else is so lovely. 閱讀更多Expedia 旅客真實的評價
"Wonderful family experience at the Fairmont Orchid"
My family and I had a truly wonderful time at the Fairmont Orchid. Everything was great, from the staff to the hotel facilities. We will certainly be staying there again on our next trip to the Kona area.Expedia 旅客真實的評價
Beautiful grounds and sunsets. Nice hotel staff and great waterfallsExpedia 旅客真實的評價
we were there for 14 days and loved it. The staff were friendly and the concierge helped us book a nice fishing trip. We'll definitely stay there again.Expedia 旅客真實的評價
"Nice hotel, friendly staff"
This isn't a 5 star hotel, but it's a sold 4. It's clean, has decent prices, a friendly staff, and it's a very pleasant place to be. The overall feel of the hotel is a little dated - feels very '90s - but that's okay.Expedia 旅客真實的評價
From the bell boy and valet drivers through and including hotel management, no one cares about your hotel "experience." For example, when we arrived, there was no one "available" to unload the 200 lbs of luggage out of our car. Then, after waiting 25 minutes for a bell boy to take our luggage to the room, I started to drag our 7 bags to the room. I […] came across a bell boy with an empty cart and I asked if I could use his cart. His response was to tell me that this resort was "full-service". What a joke. It went downhill from there. Another example is my ordering food from the menu at breakfast (as opposed to the buffet). The food servers were routinely displeased with having to actually take my food order, which was reflected in their taking 25 minutes to meet any request I made (i.e., water, ketchup, etc.). In all, my experience was terribly disappointing. My wife and I stayed at the Mauna Lani last year and their service was far superior; although, the grounds on the Fairmont are nicer. 閱讀更多Expedia 旅客真實的評價
"Very nice hotel to have very good rest with ocean!"
Good location , good service, good restaurants, very professional landscape , waterfalls, very good without wall SPA, no smocking hotel and beach and Island!Expedia 旅客真實的評價
"Great staff, totally relaxing"
We spent 7 nights and barely left the resort. It was perfect for our family with our 3 year old. the food was good and the kids menu had healthy options. The pool was a great temperature. the little lagoon was perfect for swimming with a small child. Even though we saw lots of families it was quiet.Expedia 旅客真實的評價
"Will never go back"
From the moment we got there we felt out of place. I've been to my fair share of 5 star resorts, but have never felt like the staff have been told not even to look at you much less talk to you. They'd even move off the path and look down as you went by! The waitress for the pool would take our order, but never bring it.......yet she would serve drinks […] to those around us. We were ordering from the deli and not the bar, I'm not sure if that was the issue, but the deli staff said it shouldn't be. The food was outrageously overpriced and inconsistent. One night the chowder was to die for, the next night it had 1 piece of fish in it. It was not that we weren't tipping, we were on our honeymoon and were going above and beyond! The whole atmosphere of the place was horrible, and the idea that people on the south end of the island are having issues just getting drinking water and this place had the sprinkles on the lawn (that quite obviously didn't belong there as the whole drive up is lava flow) non stop was pathetic. They built over burial grounds and Hawaiian royalty grounds and actually brag about it, like its something to be proud of? The only reason I even gave them 2 stars was because of the scenery, however it was so hard enjoying it in those surroundings and knowing how it was built over a sacred area to the Hawaiian people and that they are still robbing the Hawaiian people of water was sickening. I for one will never return. 閱讀更多Expedia 旅客真實的評價
Fabulous hotel. Our second time there. Beautiful grounds, hotel staff are very friendly and the setting is perfect.Expedia 旅客真實的評價
This is a very nice hotel with excellent service for the most part. When we booked we didn't know that the 1/2 Ironman was going on at the hotel. It was very crowded, but did not make us uncomfortable in any way. It actually made our stay there more interesting. I liked this hotel better than others that I have stayed in Hawaii because it was more secluded. […] I would stay there again. 閱讀更多Hotels.com 旅客真實的評價
"Facelift for Fairmont"
The hotel is in need of a face lift. The rooms are mediocre, walking through dark carpeted halls and entering into a generic room that could be anywhere in America is disheartening. There are very few rooms that are full ocean view because the way the the buildings are placed on the property it perpendicular to the beach. There is no straight line […] to get to anything on the property. But the grounds are nice, closed in a bit. Food was expensive and mediocre except for sushi bar Noriko's. Service and staff wonderful! Beach is lovely, luckily we were there when it was not full, I imagine it would feel crowded if there were lots of people. Snorkeled there, turtles and fish most days. Water calm and clear. Beach is sandy but there is a rocky bottom in the water walking out about 20 ft, wear water shoes! Pool was lovely and large, lots of space to swim or bask. Bar close, yummy drinks. The spas services are exemplary, the physical set up is nothing to look at - but the staff and quality of the services although pricey, are incredible. I had a pedi/mani, massage, and an out of this world Lomi-lomi 80 minute massage by the waterfalls ( man made). All in all - we had a fabulous, resftful vacation, despite the room disappointment and few annoyances of the pricey add ons at the hotel, wifi, parking ... would not return to this hotel unless I had a bigger, ocean view room, my husband and I agree that the layout and the Hawaii vibe at the Mauna Kea is better! 閱讀更多Expedia 旅客真實的評價
"Nice greenery, nice spa, beautiful!"
Stayed during the Ironman 70.3. Fairmont is official hotel. Convenient as bike and run finish is there at the hotel. Had a wonderful stay. Nice beach and swimming pool. Lovely scenery and friendly staff. Had a relaxing time at the spa. Thoroughly enjoyed the stay! Sign up for the President's Club before arrival and you will receive discounts and perks […] at the resort -- like free wifi. 閱讀更多Hotels.com 旅客真實的評價
"Great for the family and great staff."
Great property! One of the nicest I have ever stayed in which is saying a lot. A meal package, if available, would be worth it.Expedia 旅客真實的評價
"Excellent location, though slightly flawed."
Wonderful location and exceptional hotel. Good rooms and service. Only negative is car parking charges and ridiculous cost of buffet breakfast, which slightly spoils an otherwise perfect hotel.Expedia 旅客真實的評價
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