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如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
"In Need of Remodel"
Our room was in need of maintenance and repair. Light fixture with the socket barely connected, burned out light bulb, too low a light at the entry. Mildew in the bathroom, loose tile in floor, water swollen/peeling wall paper, spray on ceiling falling down. The other party traveling with us did not get the requested wakeup call for our morning flight. […] They were out of butter and had no fruit at the continental breakfast; carbs and meat sausage with usual drinks. The juice dispensers were out of order. 詳情Hotels.com 旅客真實的評價
Would have like car storage free while on our weekend trip. It was reasonably priced though .Hotels.com 旅客真實的評價
"Old but cheap"
Our first room had a non-functional air conditioner. All the outlets for electrical power in the room were old and worn out. Phone and ipad chargers had to be held just so in the outlet for power to be drawn. The second room had a working air conditioner. The outlets were the same story. It was handy for the airport. But many hotels are, so I think […] I will stay at a different one on our next trip. 詳情Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
very nice staff and very convenient for quick business travel with airport pickup.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Clean room and friendly staffHotels.com 旅客真實的評價
"Ramada Experience"
It was fine. The price and location were the driving force for staying there. The hotel staff was great. Would stay again.Hotels.com 旅客真實的評價
"Close to Airport"
It was good the room was very spacious & comfortable.Hotels.com 旅客真實的評價
"Shuttle"
We stayed at the hotel one night to utilize the park and fly shuttle option. The hotel itself was fine. Breakfast was good. However when we arrived to the airport after our vacation we called the hotel phone to request a shuttle pickup and the phone was out of service. We called several times with the same results. Eventually a shuttle from another […] hotel was able to drop us off. This driver said the phones being out at the ramada was a pretty common occurrence. So if reliable transportation from airport to hotel is important to you don't stay at the ramada! 詳情Hotels.com 旅客真實的評價
"Convenient place to stay"
Clean, very friendly, easy access to highway and airport. Also, just 5 minutes from Indy's awesome downtown. We will be back.Hotels.com 旅客真實的評價
"sight and get there at no ease."
just perfect as theyre happy and want to come back on april. everything just well coordinated hotel. A+ ill be coming with them next time! cheers!Hotels.com 旅客真實的評價
"Bring your own pillows and towels"
Seemed to be running short on pillows and towels. "You get what you pay for. ". The room was clean and the staff was friendly.Hotels.com 旅客真實的評價
"Dirty and dated."
Dirty dirty dirty. Everything smelled like cigarette smoke. We moved rooms rwice!Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"good stay"
good clean room for the priceHotels.com 旅客真實的評價
"Great stay."
The hotel was nice and had a great breakfast. The room was clean, spacious and comfy.Expedia 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for the great comments! We hope to see you again in the near future!
"NHRA Weekend"
Only issue was the elevator was out of service but being repaired. Will stay again when back in Indianapolis.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Too exspensive!Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) This is an unusual response for our hotel. The only thing I can think of is you must have stayed with us during a special event date. Since this is the only issue mentioned, you must have had a pleasant stay otherwise. We do hope to see you again in the future.
Staff very unfriendly. We were told there would be a shuttle available to the racetrack and there wasn't. Tvs didn't work. Maintenance left to get us a new remote for the tv and never did return. Housekeeping took the change I had left on the table. Breakfast was good, beds were comfortable.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) We appreciate your candid comments about our hotel and the service. I'm sorry you feel you were not treated as you should have been. Our staff normally gets complimented on their service and friendliness. I am also sorry you were misinformed about the shuttle to the race track. During special events this service is only allowed to shuttles and bus companies that have agreements with the track for special access. Any time you have an issue at any hotel, feel free to call and speak with a manager so this can be corrected while you are still at the hotel. I am happy to hear you enjoyed the breakfast and had a comfortable night sleep.
"It was good as usual!"
Have stayed multiple times here at this location. Staff is freindly and helpful. Only issue, we had to ask for clean towels. 2 night stay and they did not give us clean towels after the first night.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for the nice review for our hotel! I'm sorry about the towel issue, we had a dryer issue and had to send our laundry person to a nearby Laundromat with our linens. I am glad that the rest of your stay was a good one and hope to see you again. By the way, the dryer issue is now repaired.
"Went to concert near by"
The front desk was rude and seemed inconvenienced that we wanted to check in. They finally gave us a room and our shower did not even work.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for commenting on our hotel. Even though the comments were not good ones, the only way we can fix problems is if we are told about them. I hope you will return to us again in the future so we can show you this is not our normal way of doing things, and if you have any item in your room that does not work properly, please let us know when your first notice so we can correct the issue.
"Good choice."
I was pleasantly surprised by the overall qualtiy and experience at the Ramada Inn. The staff was very accommodating. The shuttle driver was great.Expedia 旅客真實的評價
"nice hotel"
It was just alot nicer than one of the other Ramadas we have stayed in; clean, quiet, friendly.Expedia 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for giving us 4 stars on your review. Hopefully you will come visit again!
"fair stay"
Was very comfortable and close to downtown Indy. Bed was great. Nice big bathroom. Breakfast in AM was better than most complimentary. Few stains in room and small hole in bathroom wall (but no worse than my own house). Overall a nice comfy stay.Hotels.com 旅客真實的評價
"Noisy Room"
Not sure why we were placed in a room next to the stair case with a very loud door while it seemed the hotel had very few guests. Early in the evening the elevator, also 1 door away, went out which meant loud talking guests went by our door, through the staircase door which slammed shut and feet and luggage banging on steps that connected to the headboard […] of my bed, kept me awake until around 2 am. At 3 am one loud slam of the door woke me up and I was unable to go back to sleep. A VERY restless night for me in what would have otherwise been a very comfortable room in another part of the building I'm sure. Next morning at 8:30 almost all of the breakfast items had run out at once and the one attendant did her best to restock. 詳情Hotels.com 旅客真實的評價
"Great place for any reason"
Everything was great room, service, cleanliness. Kinda hard to get to but not terrible. Just needs a pool!Hotels.com 旅客真實的評價
"Comfortable and Clean"
The hotel was affordable and clean. It was not full of amenities but it's great for a comfortable place to stay for an overnight trip. The room was standard and I would stay there again.Hotels.com 旅客真實的評價
I was on an overlay to catch my next flight. The shuttle driver was very helpful.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for you nice comment about our shuttle driver. I will make sure they know you appreciate their assistance.
I was really upset that breakfast stopped at 9am. We didn't even get up until 9:30. Every hotel I have ever stayed at breakfast is til at least 10. They never told us that breakfast ended at 9. I purposely stayed here for the convenience of the breakfast and then didn't get it.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) I'm really sorry you missed breakfast. Our hours are from 5:30am to 10am 7 days a week. Even after it closes, if you ask, the front desk associate can get you some grab and go type items. We hope you return again.
"Great stay great price great breakfast"
good job guys!Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for your great comments! We hope you will return soon!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Mgmt needs to invest serious money in renovations."
Many years ago I frequented this hotel under previous ownership when it was a pristine place to stay. I will not stay here again.Hotels.com 旅客真實的評價
"Easy to get downtown"
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Great Inexpensive Hotel"
This hotel was well maintained, clean and low noise level. The staff was very helpful and a pleasure to deal with. The beds were very firm, but that would be the only complaint.Expedia 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for the great comments about our hotel and staff! We don't always hear about the good experiences so it was a real pleasure to read about yours. We hope you return to visit us soon.
"Good airport hotel"
A good, clean and comfortable hotel. Free bus shuttle to the airport. The staff were exceptionally helpful. Good value for money.Hotels.com 旅客真實的評價
"Near all the attraction sites"
It was ok the room was clean however the staff were not as friendly as I thought they should be. I also had to carry my luggage when there was a baggage cart but it could never be located throughout the hotel.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for your comments on our hotel. I'm glad the room was up to your standards. I am sorry though, that both luggage carts were in use when you needed them. Guests do take them into rooms at times and don't put them in the hallway so we can retrieve them. We pride ourselves on our staff normally for being very professional and helpful to our guests. Should you return to the area I'm sure you will experience our "Hoosier Hospitality".
"Enjoyed my stay!!!"
I enjoyed my stay even though it was only a couple of days. The room was clean. The breakfast was pretty good & it was very quiet in my room. It was a short drive to downtown Indy where I attended a conference. I would definitely stay again.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for taking the time to post your positive comments about our hotel. We love to hear what we are doing right! Hopefully your next visit to Indianapolis will be a longer stay and you will be our guest again.
"It was fine for a short stay"
Sheets and comforter were gross. Bathrooms were fine--not as clean as I would like them to be. Breakfast was good.Expedia 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for taking the time to comment about our hotel. I am sorry that you were not totally comfortable. I am sure that if you had mentioned this to the front desk they would have moved you to a different room as this is not our normal standard. I hope you will give us the opportunity to be your host again so you can see that we do take pride in our hotel and would like to change your opinion.
"Leaves a lot to be desired."
When I arrived to my room, there was a ring left on the counter of the bathroom from some cleaning liquid. During the 4 nights that I was staying there, they rarely replaced my towels. I went from having 4 on the first night to having only 2 on my last night. They only half made my bed the last two days, leaving the fancy material meant for the foot […] of the bed fallen on the floor where it had fallen during the night and left the pillows on the chair next to the bed. I dropped off my work clothes for laundry on one day at 5a (4 hours prior to the 9a cutoff) and they never sent them to the cleaners--I needed these clothes for the next day. They offered to take me to a laundrymat to do the laundry myself. OMG! They did get the laundry to the cleaners the next day. When I went to checkout for a 6a flight, I had to take the 4a shuttle, but they couldn't check me out. They were running their nightly audit and couldn't check anyone out. What? A hotel that couldn't check someone out.? Especially at this common flight time. This was just ridiculous. Very disappointed. 詳情Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for taking the time to comment on our hotel. I'm sorry your stay wasn't a great one. As for not being able to check you out of the hotel, during the audit every night, the computers are not able to go from audit to check out mode. We do hope to see you again in the future.
"NOT CLEAN AT ALL!!!!!"
They gave me a room that was not clean. They offered another room and that room was not clean either. Missing towels. Just over ALL not clean to my likeing.Hotels.com 旅客真實的評價
"Better Than Expected for Price I Paid"
Overall, very pleased with the condition of the hotel, cleanliness of the room and the customer service from the front desk personnel. Couple of issues too minor to complain about. Breakfast was good. Will stay at this hotel again.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
Pleasantly surprised by the overall condition of the hotel. Expected it to be older and more run down. Good deal for the price. Spacious rooms, free wifi.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for the great comments about our hotel! We hope you return again!
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Convenient to airport"
Was a good place to stay before catching a flight. Shuttle was on time even at 5:30 AM. Some breakfast items were out that I could take with me. Room, bed and shower were all fine. Staff was friendly too.Hotels.com 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for your great comments! We are very happy you had a pleasant stay and hope to see you again.
"Basically, I got what I expected, a little less..."
Mid afternoon checkin took about half an hour while waiting for staff to assist prior arriver. Back door to access the hotel was never locked that I could see. It appears the security mechanism was broken. Parking lot contains numerous warning signs about breakins into cars. OUCH!!Expedia 旅客真實的評價
回應者:印第安納波利斯機場華美達酒店 (Ramada Airport Indianapolis) Thank you for the great comment about our breakfast! I'm not sure what the problem was with the "prior arriver" that took so long. Normally the front desk person could have called one of the management staff to assist. We did have an issue with a lock and have had the company out to make repairs. The warning signs mentioned are actually pretty standard in most hotels. We do not have an issue here with break-ins, but are required to have this type of posting. I hope you do return in the future!
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