若有額外房客入住,飯店會依照其規定收取費用。
辦理入住手續時必須出示政府發放之附有照片的證件,並繳交押金或提供信用卡資訊以支付雜費。
飯店無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與飯店確認;特殊住房要求可能需要加收費用。
**部份房間/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
飯店的館內 SPA 設有按摩室/療程室。服務項目包括臉部療程以及美體療程。
Cafe Magreb - 此餐廳供應早餐、午餐、晚餐以及早午餐。
飯店提供客房服務。
若有額外房客入住,飯店會依照其規定收取費用。
辦理入住手續時必須出示政府發放之附有照片的證件,並繳交押金或提供信用卡資訊以支付雜費。
飯店無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與飯店確認;特殊住房要求可能需要加收費用。
"Nairobi Serena - very nice but too expensive"
Almost everything about this hotel is escellent. Beautifully laid out - seating areas, bar, fine dining restaurant which is really to be recommended, other restaurants have very good choices, pool (heated!) and garden area are beautiful, staff are attentive and friendly but not overbearing. Even the gift shops and services are good. We have a so-called […] Executive Suite but our gripe would be that it would be better to offer a sofa capable of sleeping 2 small children. As it turned out, we were able to use the room for 2 adults and 2 small children, but only because we put 3 in the king-sized bed and only one on the small, hard couch. Wifi was slow, but apparently they are installing wire-based Internet access because extra security film on the windows is interfering with the Wifi signal. Good to soon offer an alternative, but a bit scary that additional security needed. The water had a few temporary problems, only coming out as a slow drip for about 20-30 minutes one day, but that was rectified with no real hassle. So all in all a very lovely stay. But seriously overpriced. That is a major complaint but unfortunately seems to be the case for all decent hotels in Nairobi, and you certainly don't want to take a chance at lower level ones there. 詳情
此旅客沒有留下意見。
"Best in nairobi"
We had a great stay. Food and room were great. Got a reasonable deal. Recommend it.
此旅客沒有留下意見。
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