累積 10 晚，送 1 晚*！
公用地方提供免費無線上網服務，酒店亦設有上網點。此 4 星酒店的商務設施包括商務中心、會議室及豪華轎車服務。住客可享用免費早餐。酒店可為住客安排禮賓服務、旅行團諮詢/購票服務及旅行團諮詢服務。其他酒店設施有操多國語言的服務人員、洗衣設備及大堂供應咖啡/茶。酒店提供交通服務，包括來回機場穿梭巴士 (應要求接載) 及火車站接送服務，費用另計。這是全面禁煙的酒店。酒店已於 2012 年 7 月全面翻新。
客房可欣賞城市景。格拉本酒店 提供 52 間冷氣客房，設有迷你吧和保險箱。住客可使用房內的免費無線及有線寬頻上網服務。電視可收看有線電視頻道。所有客房均備有直撥電話連留言信箱。浴室設有浴缸連淋浴設備、化妝鏡及風筒。此外，酒店可按住客要求提供防敏寢具、浴袍及電話叫醒服務。酒店提供客房清潔服務 (每日)。
Most travellers to Vienna will spend the majority of their time exploring the Innenstadt (centre). Neatly circumscribed by the Ringstrasse, this area is largely pedestrianised, with quaint cobbled streets and medieval squares. The city's focal point is the Gothic spire of the Stephansdom and key attractions include the huge Hofburg palace and the Spanish Riding School.查看所有位於維也納的酒店
Stayed a week here and couldn't have asked for more. Hotel right in the heart of old Vienna. The rooms were small but clean and comfortable - good bed. Included buffet breakfast was superb. Reception staff were very helpful and language was not a problem they mostly spoke English. Will stay here again if ever I go back and would recommend to anyone […] . 閱讀更多Hotels.com 旅客真實的評價
"Next to pedestrian mall, St. stephensplatz"
Lovely hotel staff who were very attentive. Restaurant had very nice breakfast buffet. Single room is small but ok for one. Bed was very firm. Very close to Hofburg Palace, Spanish Riding School and the subway. Pillows could be better but overall a wonderful placeHotels.com 旅客真實的評價
"Very nice hotel. Perfect location"
We stayed in Vienna 5 days. The Graben hotel is a very good one from any resoect: Location, staff,cleaniness, very good buffet breakfast and moderate price.Expedia 旅客真實的評價
We stayed at this hotel prior to a river cruise and the stay was wonderful. Delightful breakfast each morning. Greatest thing about this hotel was Location! Location! Location! You could walk to most things. Close to restaurants, easy to get to the train when needed.Only negative was that we were on the fifth floor and the elevator broke down twice […] during our stay. Once on our departure day, but they sent someone up to get our luggage. 閱讀更多Hotels.com 旅客真實的評價
Great location, great cityHotels.com 旅客真實的評價
Within walking distance of the best sights. Helpful staff. Great location down a small pedestrian street. The beds were a bit firm.Hotels.com 旅客真實的評價
"Great Place to Stay"
Very centrally located just a few steps off Stephansplatz square and the underground station. The hotel is clean but our room on the 7th floor was small. In room air conditioning was excellent. Only one elevator serves all rooms. The staff is helpful and the hotel restaurant is quite good. The included breakfast is complete and tasty. We would definitely […] stay at the Graben again. 閱讀更多Hotels.com 旅客真實的評價
"Nice, inexpensive hotel conveniently located"
A bargain: quiet and clean, just steps from the Graben plaza. We arrived around noon and they were kind enough to get us into our room by about 12:30, even though check-in time is 3:00. It was very quiet despite being in the center of everything. The hotel's restaurant is reasonable, and there are many other dining options within walking distance. It's […] an older hotel with a history: writers Max Brod and Franz Kafka both stayed here. The hotel staff were efficient and friendly. The room wasn't huge, but more than sufficient for our needs, and it was air conditioned. 閱讀更多Expedia 旅客真實的評價
"BEST LOCATION IN VIENNA"
The BEST location and the nicest staffs. Restaurants, shopping and everything right on your door steps. Will definitely go back again.Expedia 旅客真實的評價
"Perfect location, helpful staff"
We stayed four nights at Hotel Graben. The hotel is seconds from St. Stephens metro stop--the location was excellent.Expedia 旅客真實的評價
"A Lovely Hotel Perfectly Located."
The one thing I have learned when reading reviews is to take them with a pinch of salt. Some reviewers on other sites rated this hotel as 'terrible'.. I despair! The Graben is a perfectly located, clean, friendly, value for money Hotel. It is an old building but the interior is well maintained and has a lovely atmosphere. The breakfast was plentiful […] and varied, the waiting staff were funny and friendly. I must make a special mention of one of the reception staff called Georg #I think that's the correct spelling#, he went out of his way to help in all situations. My single room was small, but beautifully maintained with air conditioning. Don't worry about the size of the rooms because you will spend most of the time exploring Vienna. I would not hesitate to stay at the Graben Hotel again 閱讀更多Expedia 旅客真實的評價
"good location, good price"
Hotel is located very centrally, it has easy accessibility within Vienna. Hotel stuff was friendly and helpful. Breakfast was good. Price was good regarding hotel quality.Hotels.com 旅客真實的評價
This hotel was wonderful. It is very central being close to a lot of the museums, restaurants and those fantastic shops and the hotel staff were friendly and very helpful. The room was spacious and well appointed. The breakfasts offered lots of choices and the staff could not have been more friendly. It represented great value for money and I would […] certainly recommend this hotel to anyone wishing to spend time in beautiful Vienna 閱讀更多Expedia 旅客真實的評價
This is one of the few hotels I've stayed in where everything was excellent. Location was on a quiet side street with 4 or 5 cafes/restaurants, and was about 100 feet from the lively Graben which has several high end stores, tourist attractions, money exchange, restaurants, architecture, statues, etc. Close to the awe inspiring presence of St. Stevens […] Cathedral. I found the Innerestadt supplemented with Subway rides to be very walkable and safe. Don't forget to walk the oldest parts of Vienna (near Mozart Haus, Schonlatengasse, etc.) for narrow and sometimes cobblestone streets with fewer tourists. The free breakfast buffet was very good with fast friendly service, and the italian restaurant is quite tasty as well. Great Hotel! 閱讀更多Expedia 旅客真實的評價
"Great location in the middle of Wien"
Graben hotel is quite newly renovated, the old style is still kept , bed is comfortable and badroom all redone , very nice. Wifi in the room is working well. The rooms we had were very small and all 3 rooms we had were facing the wall of the house behind Graben so no view and rooms quite dark, if we had spent more time in the rooms, would have been […] uncomfortable. The rooms facing Dorothea street would have been much nicer, but hotel was fully booked. A/C was working well and really needed in the quite stuffy rooms facing the back. Breakfast was good. We had dinner in the Italian restaurant in the hotel, the food was good but we did not appreciate the waiter insisting we need to add 10% tip since that is customary in Austria: it is not, service in Austria in generally included, but tip can be added for very good service and upon discretion of the customer (and we did tip him in the first place anyway) . Location of the hotel is great, walking distance to almost everywhere and metro station at Graben and also Stephansdom. the hotel staff was friendly and helpful. 閱讀更多Expedia 旅客真實的評價
"Good all round hotel in great location"
All the hotel staff were very friendly and helpful and especially kind to Mum who was born in. Vienna. The breakfast offered the usual variety of cereals, fruit, cold meats & cheeses, fresh rolls, pastries and fruit juices and the waitresses were very attentive in providing beverages etc. We can recommend the hotel restaurant; we were a party of 6 […] and all enjoyed different meals and the desserts were excellent! The meal concluded with a complementary Limoncello. Also the pub across the road from the hotel serves great traditional food. Our room on 6th floor was a bit small but adequate. The hotel location is perfect; very central and close ro the underground. A tip - we bought a 72hour ticket for 14 euros which can be used on the underground, trams and buses - great value. 閱讀更多Expedia 旅客真實的評價
"Terrifc Hotel for Central Vienna"
This hotel is superb in every way. Three minutes walk from Stephenzplatz, the centre of Vienna. Absolutely spotless. Staff very friendly and helpful. Terrific breakfast buffet. One of our party had difficult dietary requirements and the kitchen staff went to unbelievable lengths to ensure that she was happy.Expedia 旅客真實的評價
Vienna is very good, location of the hotel is excellent right in the centre and surrounding attractions. The room was a little on the small side but the service was excellent and good breakfast. Would stay here againHotels.com 旅客真實的評價
"Great location, friendly staff"
The hotel is located just off the main square and yet is very quiet. The room was perfectly adequate although without a view and breakfast was excellent. The staff were really friendly and helpful.Expedia 旅客真實的評價
"Great location, wonderful staff"
At short notice I needed an convenient hotel room in the center of town for a reasonable price and the Graben hotel fit all categories well. It is not a luxury establishment and my room was small and plain and felt somewhat like a dorm room. But it was clean, the staff was great and they put me on an upper floor as requested. I found it completely satisfactory […] for my 3 day stay and would return. 閱讀更多Hotels.com 旅客真實的評價
"Would stay here again"
Graben Hotel appears small and unimpressive outside, inside is modest as well. Fantastic location, many restaurants nearby, good Italian one part of hotel. Nice room, good and courteous service, it is typical of what a good small hotel should be.Hotels.com 旅客真實的評價
"Great location and comfortable! Minus the stench."
Location, location, location! The Graben Hotel is extremely well located and walking distance from almost all tourist attractions. For the ones that are not in walking distance, public transport (tram) is also very close or you can opt for a hop on hop off bus, which will take you to the areas that are slightly more remote. The staff is friendly, however, […] not extremely knowledgeable about the city. The only disappointment with the hotel was the funky stench in the corridors. Luckily, it didn't spread to the rooms, but it smelled moldy. There were also renovations during my stay so I was woken up at 7am by noise. Furthermore, they didn't have internet available in the rooms, so if you wanted to go online, you had to be in the lobby. 閱讀更多Expedia 旅客真實的評價
"best place for art friends & busisness traveller"
The hotel very easy to reach, close to all the great locations one could want to visit in Vienna, clean rooms, very friendly stuff, italian restaurant (with good Tiramisù ;-)) is part of the hotel. The only annoying thing for me was the Vienna Waltz music in this restaurant in the morning – but I guess, that's what Vienna tourists expect, while I hate […] every noise in the morning :-). 閱讀更多Expedia 旅客真實的評價
"Good central location"
Although some building renovation was taking place disruption for guests was at an absolute minimum. Very quiet overnight and a very substantial buffet breakfast available 7 - 10am with lovely friendly service. The position of the hotel in central Vienna was ideal and suited our needs very well. I would certainly recommend the Hotel Graben.Expedia 旅客真實的評價
"You can't do better ---- even at twice the price!"
I visit Vienna every year (for over 40 years, now), and this was my first time in the Hotel Graben. However, it won't be my last.Hotels.com 旅客真實的評價
A gem. Excellent location near St Stephen's Cathedral and 2 minute walk to metro station. Ideal base for exploring the major sights. Staff very welcoming.Expedia 旅客真實的評價
"Lovely hotel for all: tourists, families, business"
Excellent location right in the centre of Vienna, just 2 minutes from the underground station. Our newly refurbished room was on the 7th floor under the eaves with lovely views over the old rooftops of the city. Our hearts sank when we discovered that the place was full of workmen carrying out further refurbishment, but the soundproofing was so good […] that the noise didn't reach us at all. All the staff without exception were very friendly and helpful--waiters, porters, receptionists. Breakfast was good and plentiful, and the breakfast room doubled up as a daytime trattoria open to the public--a useful place to escape to when you felt the need for a change from the remorseless heaviness of Viennese cuisine. One possible negative: there appeared to be only one small lift. This wasn't a problem for us in February, when few people were staying, but it might be so when the hotel is full (unless there is, indeed, another lift elsewhere in the building). We considered we had an excellent deal here and thoroughly enjoyed our stay. 閱讀更多Expedia 旅客真實的評價
Convenient, with helpful staff; the attached Italian restaurant very convenient for late arrivalsExpedia 旅客真實的評價
"convenient location but service drawbacks"
My mother and I spent 11 days in this hotel. Our room was quite small and so was the TV set.. They have free Wi-Fi, but the password is changed very often (3-4 times a week) and at different times of the day - so you have to go to the reception desk and ask them for the password. Besides that, one day we got into our room and discovered a note on the […] bathroom door that stated that we mustn't use the bathroom from 10 a.m. till 5 p.m. They told us to use the toilet on the ground floor, and we lived on the 7th - so it was quite a long way! As if this were not enough, the next day the bathroom door was actually locked: we couldn't not only use the bathroom, but even get there! Apart from that, the staff were quite friendly, our room was cleaned regularly, and almost every day there was a small chocolate bar on our pillows. The location of Graben hotel is wonderful: all the important sites are very close (about 5-10 minutes walk) and there is an underground station almost next to the hotel! 閱讀更多Hotels.com 旅客真實的評價
"Felt like being at home away from home."
Wonderful from the start. The location could not be better, at the very epicenter of Vienna. The staff were terrific, the Front Desk service, room accommodations and overall experience top flight in an intimate way that made the stay that much more special.Expedia 旅客真實的評價
"Best Location in Vienna"
Hotel Graben is a great little gem right in the heart of Vienna, steps from Stephansdom and the metro station. The breakfast included with the room was charming and the coffee was delicious. This is a small hotel, but comfortable and has an elevator big enough for four people at a time. The staff is friendly and helpful, but not bothersome. The free […] WIFI in the room worked well, which was a big plus in mapping out our destinations for the day. All in all, for the price, this hotel is a best bet and we will definitely stay here again. 閱讀更多Expedia 旅客真實的評價
"perfectly located hotel"
Vintage hotel, reasonably well kept . Old TV oddly positioned in the room contributes to the vintage aura. Unfortunately, no bath robes or even slippers. As a price for perfect location be prepared to pay 35 euro a day for car parking. car is delivered upon request, but may take 20, 30 min or more.Expedia 旅客真實的評價
"Great Location, Great Hotel"
The hotel is located in the most desired place - right next to St. Stephan cathedral. We didn't have to use the public trasportation not even once, all the sites were within walking distance of minutes. Breakfast was tasty with lots of choises and variaty. The rooms are huge with lots of space to strore your personal belongings. I would recommend it […] to every one. 閱讀更多Hotels.com 旅客真實的評價
Perfect! The location was terrific, the hotel had a wonderful old world feel and look without being at all stuffy. All the staff were very helpful and friendly. Breakfast had everything you would want. Really comfy bed. And they gave me a birthday cake! Can't wait to go back.Expedia 旅客真實的評價
The heating system did not seem to work properly.Hotels.com 旅客真實的評價
"Middle of the city centre. Good service."
The hotel is in a fantastic location and I think you would normally expect to pay a lot more for a hotel in this location. Also, the breakfast was included in the price. Breakfast is buffet style and the choice of food may not be the greatest but it was very nice and there was plenty of it. I also recommend people to try the hotel’s own restaurant for […] the dinner. We had our third night dinner there and the food was so good that we went back there for our last night as well. My husband commented the lamb was the best he'd had and 1½ inch thick fillet steak was also beautifully cooked. All staff were polite and friendly and our room was very clean. You can use a safety box in the room for free. For the price we paid in this location, I would recommend this hotel to anyone who comes to Vienna. 閱讀更多Hotels.com 旅客真實的評價
Difficult to get to if you are driving. Great location..literally 20 steps from the main square. Simple place but nice.Expedia 旅客真實的評價
"Location location location"
Only round the corner from the cathedral. The hotel is not new but in excellent condition and everything worked, room very clean. Minor niggles: wifi (though free, hooray) didn't reach into room, room smallish (don't bang head while sitting on loo!), some noise from street with window open. Staff: particularly helpful and friendly. Would recommend both […] the restaurant in-hotel (Italian) and the typically Viennese 'Reinthalers Beisl' pub opposite. Seemed good value for such a central location (booked as package from Expedia) 閱讀更多Expedia 旅客真實的評價
"Great hotel for anyone"
Excellent central city local on Graben and Stephen Platz. Also under ground station just around the corner. Although it's in a central shopping centre it was quiet at night, no passing traffic. Room was nicely furnished with shower room (i used a single room). Hotel staff were friendly and helpful, with directions, train times etc Breakfast offered […] lots of options, cereals, fruit, cold meats and cheeses and hot option. Evening dining is available in the hotel restaurant and looked good quality I would definately recommend this hotel and stay again 閱讀更多Expedia 旅客真實的評價
"A central Vienese hotel"
A fairly nice hotel in the centre of Vienna within easy reach of shops and sights. A wonderful breakfast is served each morning. The hotel needs updating in terms of decoration. Tea and coffee facilities in the room would be a bonus. Friendly and helpful staff are on hand to assist visitors.Expedia 旅客真實的評價
"Right Downtown - Near to all transportation system"
It was fine, but I did not think the Hotel was a four star rating. I would have put it at three stars. The room was very small and the bathroom was extremely small, even for a single person. Other than that the fopod was good and the desk help was very helpful and courteous.Hotels.com 旅客真實的評價
"A good hotel inVienna"
A really nice comfortable hotel right in the centre of Vienna. Everything you might want to visit is within walking distance and there are a good selection of bars and restarants nearby. The staff are friendly and helpful and the restarant attached to the hotel serves good food. Altogether a really good hotel.Expedia 旅客真實的評價
"Great location and breakfast!"
The best thing about the hotel is the location. The breakfast is wonderful with a variety of foods daily. Our room was small but adequate, although it could use some updating. The front desk staff were not very helpful when asked sightseeing questions or directions, but we noticed that most of the Austrians we met elsewhere either completely ignored […] us or behaved in the same manner when asked questions. 閱讀更多Expedia 旅客真實的評價
Clean spacious room with comfortable bed and linens. Friendly and helpful staff. The included breakfast provided a wide range of options and served in a lovely dining room. The location cannot be beat on a pedestrian only street just steps from the main square and cathedral with world class shopping and a few minutes in the other direction to the palace, […] riding school and many more historic sites. The hotel has a full service restaurant and beautiful sidewalk cafe. 閱讀更多Expedia 旅客真實的評價
"Great location, small room"
The room was just the size of the bed, with less than a meter from each side of it to the walls. That means you don't have much space. Upper floors are airconditioned - make sure you ask for an upper floor room when you book a room. Breakfast is pretty good. Location is ideal - when you're out of the lobby you're in the city center.Hotels.com 旅客真實的評價
"Perfect spot for a trip to Vienna"
Perfect location right in the centre, less than a couple of hundred yards from a metro station. Loads to see and do nearby, a few yards from the buzziest area. Comfortable rooms, no annoying noise from outside (we didn't face onto the street). Superb buffet breakfast means you can fill up and not need to eat until evening if you have just a little snack […] at tea-time so the money you save on lunches means it's worth paying a bit extra on the hotel. Very helpful staff. Good value. Check whether your room has air-con if visiting at the hottest time of year; ours did, but not all do. 閱讀更多Expedia 旅客真實的評價
"Great hotel right in the centre of Vienna."
A lovely small hotel with very pleasant, friendly staff. Good selection of food at breakfast and tasty meals served in the restaurant in the evening.Expedia 旅客真實的評價
"Small, superbly located, and basic"
This hotel is what it is: small, superbly located, and basic. The room was simple but clean, the staff very helpful, and it had a homey feel despite its central location. My only complaints were that the wi-fi was too weak to really be servicable and despite the coolish temperatures outside, my room was always very warm. Opening the windows helped, […] but then one got the noise from the open-air cafes on the narrow street below. Still, it was what I was looking for, quite affordable, and pleasant. 閱讀更多Expedia 旅客真實的評價
"Very old and poorly maintained property"
While perfectly located in the very heart of Vienna, the hotel's facilities are very poorely maintained. After sleeping in these hotel's beds, one is likely to require some chiropractor help. This was rather surprising from a property located in such a premier part of town.Hotels.com 旅客真實的評價
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