Hotel Carlton, a Joie de Vivre Boutique Hotel - 三藩市 (舊金山)

位置不错，房间整洁，就是有点旧

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The hotel itself was really nice. Not as close to the Bart as I would have liked and the neighborhood was not as nice as expected given its proximity to Nobb Hill and Union Square.

Great value, super friendly staff. Only bad thing is walls thin and get woken up my garbage trucks at night. Book this place now

We stayed for 3 nights in January and had never been to San Fran before. On arrival we were unsure as to whether this was a classy hotel fallen on bad times or a poor hotel trying to improve itself. We never really got the answer. The staff were pleasant and helpful, answering any question we had. In fact they handed us a map and wrote where the shopping […] area and various ethnic area's were (e.g Chinatown) and this included one area they crossed out saying we should avoid it. Unfortunately, this area surrounds the hotel! We left the hotel at 7.30am on Sunday to find a diner only a mile away and after walking for 5 minutes quickly realised we should have caught a cab - and I've lived in some rough area's. It is OK when you leave the hotel and head towards Union Square, although I wouldn't do that on my own - catch a cab. That being said the hotel is well situated to get everywhere quickly. We walked to the man shopping area in Union Square in 10 minutes and from there we could get the tram to Fishermans wharf that only took 10 minutes. The hotel is clearly old and needs renovation but it appears all they have done is to keep painting over the walls etc to give the impression it is new. We were on the first floor (although in America this is the second floor) and that means you can hear noise from the restaurant downstairs until 10-1030. And you can hear the cars outside as well when they pass. However, the room was clean and tidy, the bed very comfortable and we slept peacefully as that part of downtown was very quiet over the weekend. As I've said the decor is faded but the room gets the job done. Other than the one dodgy walk, no problems - oh apart from the hotel's car. It's advertised at reception for an airport run, we booked it for a 9am pick up and the driver eventually turned up at 9.20am - not good when you've got a plane to catch! By then we asked the staff to call a cab and as it turns out, the cab was cheaper. We agreed that although staying there didn't s 詳情

Nice place period. Go for the public parking lot across the street to save a few bucks.

A friend and I enjoyed an overnight stay. However, we had two problems with service at the front desk, one at check-in and another at check-out. I wrote to the manager afterwards, describing the problems, but never got a reply.

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The hotel is on a good street, above the Tenderloin. It is close enough to everything if you don't mind a short walk. My room was comfortable, with the downsides being that the bathroom door did not open all of the way (it actually hit the sink) and there is a bit of street noise even on the 9th Floor. The staff seems friendly enough, although when […] I asked to reserve a taxi to the airport they pushed a limousine service which was more money than a taxi. 詳情

Every single person that works at the Carlton from the front desk to the cleaning personell to the wine pourer at the free tasting went above and beyond to be genuinely friendly and accommodating to every request. It is a warm, comfortable charming hotel with the only downside being the sirens that passed by the hotel all night long - might be near […] a fire station or police station? Hard to sleep because of that, but everything else was perfect! 詳情

Great location and good price. Was there on busines and it's a bit funky for business--loud music, etc. Has a folk art theme, which is interesting. Would enjoy it more for pleasure but kept business costs low because I could walk everywhere. Note: no room service. Would have liked to order breakfast, but there was a coffee maker in the room and I had […] bars with me so I survived. Bed was comfy--and that goes a long way! 詳情

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Stayed here for new years eve and enjoyed my time. The only issue I had was the ran out of washcloths.

If you're looking for a nice place to stay in an interesting neighborhood, Hotel Carlton is a safe bet. There are a bunch of good Thai, Indian and Middle Eastern restaurants and "hole in the wall" kinds of places right nearby. There are also a number of fun, laid-back bars. If you do a little research on the neighborhood where the hotel is (the "Tendernob"), […] you'll find that it's a little weird (or at least not what I'm used to living in Brooklyn/NYC). I probably would have felt a little uncomfortable wandering around there by myself at night, but if you aren't traveling alone its fine. A downside is that the hotel walls are thin so you can hear anyone talking in the hallway or the next room. But that's not the end of the world. The other downside is that the restaurant in the lobby is only open for lunch and dinner so don't count on eating there if you wake up late. The hotel does a wine reception in the lobby every evening, which is nice. 詳情

The hotel staff was very helpful and nice!

Was there for NYE weekend, very nice staff and nice hotel, I'd stay again

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The staff were very friendly and helpful, they really made us feel welcome. The hotel is in a convenient location as right next to Polk street - great for bars and restaurants. The rooms were a decent size with cable, they were also clean and tidy. The only negative thing was there's a little noise at night. The hotel is only a few blocks from the Tenderloin, […] a pretty rough area, so there tended to be fire engines and sirens going off a few times during the night. Not a massive problem though. We had a great time and would definitely stay there again, it was good value for money! 詳情

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The expirence of this hotel should not be missed The staff could not do anymore to help. The nightly gathering for a glass of local wine with background music was outstanding and a great meeting place

I enjoy my stay at Hotel Carlton, clean room, very nice staff and walking distance from Union Square. At night it was a little noisy but I was so tired of the walking that I still slept good. The sad part was that it was kind of close to the Tenderloin area (ugly area) so just review your map for an alternate route before you dicide to go on a walk […] . 詳情

I stayed here with my 9-year old niece on her first trip to San Francisco. I selected this hotel due to its' close proximity to Union Square, Chinatown and ease of access to Fisherman's Wharf - which is true. The hotel staff was friendly and courteous and our room was comfortable and clean. My only complaint was the parking situation. I was told when […] I checked in to please call the Front Desk 20 minutes before I needed my vehicle since they were stored off site. I did just that, but waited 40 minutes for my car on Sunday night, and 90 minutes on Monday morning. Overall, I would probably stay here again IF I was relying solely on public transportation. 詳情

The staff couldn't be more helpful. Very nice greeting - wine reception. I went there for a party I was going to nearby, but it's very close to transportation anywhere in SF. The hotel is very clean, very safe. Again, the nicest staff you can ask for. It's not your Mark Hopkins or Fairmont, but for the price, it's a gem.

The could not have been more helpful, also I would recomend the restuarant

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We stayed there because we were having a fancy dinner in the city. The front desk people were extremely friendly and kind

We were visiting a friend in the area and this place was a perfect location to be close to her as well as things to do, bus lines, restaurants/bars, etc. The nightly rate was very fair. I like boutique hotels and this one did not disappoint. I really appreciated the small little perks that the hotel offered including the nightly wine reception with […] live music (Snazz!), and also a cold water dispenser in the hall along with water pitchers in the rooms. The hotel was clean and the staff were very friendly and accommodating. Plus we really loved the decorations and interior design - it was hip but still warm and inviting! We had the most minor of problems when shower water leaked through the curtain and mildly flooded the bathroom. We made a call and the building engineer was up in a jiffy, corrected the problem and cleaned up the floor. But note - their liners are not water proof or resistant - so if the outer shower curtain comes into contact with the liner (which is very likely to happen) water will drip from the curtain onto the floor and make quite a mess. Be aware of this and either shower very carefully or put both liner and curtain in the tub so they drain in there and NOT on the tile floor. But even with this super minor little problem - we really enjoyed our stay and would definitely stay there again and recommend it to others. Oh yes, and one more little perk (in my book anyway) was that the windows in the room actually open! It was so nice to get fresh air in our room during the day and get to hear the sounds of the city. 詳情

The Hotel Carlton was exactly what I expected: a great price, a convenient location (8 blocks from downtown)and cozy but clean rooms. I had one maintenance issue when my radiator was too hot, but the hotel sent someone to fix it within 10 mins, and this was on Thanksgiving Day itself. I really appreciated the complimentary wine each evening in the lobby. […] As a solo traveler it was a great opportunity to relax and be sociable with other hotel guests 詳情

For my work, it was closer to location and we got nice Indian restaurants so we liked the location. Staffs were really nice. The bummer was the parking fee - $30 a day. So be careful about that to include in your budget for hotel.

My friend and I stayed at Carlton for four days. The staff was kind and helpful and the location was great. I would definately consider staying here again next time I visit SF.

walking distance to union square, and china town, very friendly staff and fun, we joke around and anything I need they just on it, towels and car... it was a good time, and very convenience location and for the price it's good

Very friendly staff

Overall experience is satisfactory. Room is acceptable clean, however, the room is small. Wall is thin and you can hear noises from your neighbours. Hotel is accessible to eateries and Union Square which is a plus point.

Just a reminder there is NO A.C. though not needed in winter i think on summer it could be really HOT !!

We stayed at Hotel Carlton for a week in November and can highly recommend it. The staff were very helpful and friendly. The room was quiet, had a good size and a comfortable bed, and was kept well cleaned. The hotel is located in a rather quiet part of Sutter street, not much noise from traffic, night clubs etc. City center, Chinatown and the nice […] North beach area is within walking distance. Also, in Carlton Hotel you will find the arabic fusion resturant Saha which was the best of all the places that we dined during our stay in San Fransisco 詳情

It's a cosy and relaxed place, well located. Room is nice but small and without microwave or fridge. It is quite noisy because the Hospital in the vicinity. Not for children. A little bit expensive except in rebate period.

If this hotel description had said "budget accomodations" instead of "boutique hotel" I would have been significantly more satisfied.

I found the staff very accommodating at this hotel, which had a lot of character.

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We got to this hotel around 9:30pm because our flight from New Jersey was delayed. Our first time in San Francisco, we really did not know where to stay, but knew we could not afford to spend $600+ which is what a lot of the hotels on the travel sites were advertising. As soon as we pulled up, we knew we had overpaid. Walking into the lobby we noticed […] that 2 men were loitering in front of the hotel-- we thought one might be a valet assistant, but learned, when we were told the valet was closed and no longer available, that he was not. Down the street, loitering on the street corner, were other unsavory characters. The lobby was fine; it is a boutique hotel and there were a few seats and spa-like music playing. After telling us that the valet was closed, and that we could park in a lot across the street (where there was also no attendant on duty) the desk clerk seemed surprised when we asked about a place to grab food. He suggested a Thai restaurant 2 blocks away or a burger place 3.5 blocks away. My husband went to move the car across the street and realized there was a bar right next door. The bar next door was the best part of the night- nice people, delicious pizza, etc.-- neither one of us had any idea why the front desk clerk wouldn't have suggested that as a place for us to go. The hotel room was old and small. I "get" the boutique hotel idea, but I didn't really want to walk around barefoot on the carpeting... for what we paid, that shouldn't, in my opinion, be a concern. The plus side was that the bed was comfortable and the bathroom seemed clean. Overall, I would not recommend this place to anyone. 詳情

Excellent service and a great restaurant downstairs. Bathroom needed a little TLC (tub drain/stopper did not work, and the toilet paper holder was broken), but overall the room was very comfortable and quiet. The bed was very comfortable. Easy to access many other areas of the city.

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My girlfriends and I stayed here for a night, while we were here for a Halloween weekend celebration. The hotel is a cute little boutique with great service, a friendly staff and bigger (not big) rooms than I've seen than some of the other SF hotels that I've stayed at. It has less of a hotel feel to it and more of a homey feel to it. My friends and […] I felt like we were staying at a friends SF home and we loved it! The rooms are clean, big enough, very quaint and the price is unbeatable! Loved it and recommend it, for sure. Will definitely stay here again. 詳情

Excellent location for getting to know SF. Very friendly staff, delightful end of day wines in the lobby.

There was a playground outside our room and the weather was mild enough to keep the windows open. It was pleasant to hear the children play and the sounds of the city. Staying here was more like staying in friend's apartment's guest room with your own bathroom. I would definitely stay again - the parking around the neighborhood is reasonable enough […] and if you don't mind being off the union square madness, then this is a great option. One word of warning: there was no central air and there were no window units. We had an overhead fan and with the weather, we were plenty comfortable. I don't know how things would be on a super hot day. 詳情