累積 10 晚，送 1 晚*！
維也納廣場希爾頓酒店 附設水療浴池、桑拿浴及健身設備。公用地方提供免費無線上網服務。此 5 星級酒店之商務設施包括商務中心、小型會議室及豪華轎車服務。此高級酒店設有餐廳、咖啡店及酒吧/酒廊。酒店可為住客安排旅行團諮詢/購票服務、秘書服務及外幣兌換服務。其他酒店設施有頂樓天台、露台及操多國語言的服務人員。住客可使用泊車設施，費用另計。車位有限，先到先得。
Most travellers to Vienna will spend the majority of their time exploring the Innenstadt (centre). Neatly circumscribed by the Ringstrasse, this area is largely pedestrianised, with quaint cobbled streets and medieval squares. The city's focal point is the Gothic spire of the Stephansdom and key attractions include the huge Hofburg palace and the Spanish Riding School.查看所有位於維也納的酒店
Our stay at the hotel was generally satisfactory. The hotel is conveniently located, one minute walk to the nearest subway station, nice tourist attractions are within walking distance. Qualities of service and breakfast are fine. But the small and CRT TV in the guest room and Euro 25/day of WIFI charges are dismays.Hotels.com 旅客真實的評價
"Wireless LAN is not free!"
Breakfast is good. But wireless LAN is not free and even very expensive.Hotels.com 旅客真實的評價
"Good hotel, Great location"
Overall I like it. My room was really big ( almost twice as big as the regular hotel. quick service. Concierge helped me a lot with directions and there is an underground station right under the hotel which was a huge advantage for me because it is close to anything practically. Check i n and check out were quick. I wish you a pleasant stayHotels.com 旅客真實的評價
"Good place to stay"
The hotel is nicely located with ubahn and tram easily accessed, and within walking distance to the city center. A/C worked well, big marble bathroom with separate toilet room, 2 large closets with large mirror and vanity space, large bathtub with shower, huge bath sheets. Clean. Get the executive floor for the breakfast and Internet. We asked for extra […] pillows and towels and they arrived within 5 minutes. Gabor the concierge was very helpful. The tapas restaurant was very good. The only downside was that the mattress was harder than we like but not unbearable. We would definitely stay here again. 閱讀更多Hotels.com 旅客真實的評價
"Nice hotel and accessible to all transport."
Beautiful experience that we will never forget. Staff were helpful and accommodating (excellent service).Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you for taking the time to share your thoughts about your recent stay at Hilton Vienna Plaza. First of all, with big pleasure we read your nice comments and we are glad that you enjoyed your stay with us. Secondly, we would also like to thank you for your fabulous review regarding our location and the service we provided. We can`t wait to welcome you back again soon! Best Regards, Diana Boros Executive Lounge Supervisor
Had a great time with friendly helpfull service. However Iwas not impress with the room cleaner entering the room at 08.20 am while we were still in bed.Hotels.com 旅客真實的評價
"Great Value in a good location"
Excellent ...would stay there againHotels.com 旅客真實的評價
The hotel is much older than the pictures online allow you to understand. It is definitely overdue for restoration. The good thing was the breakfast, which you can option to add for a charge to your room. The worst part is the internet access. It makes no sense these days to not have free internet in your hotel room. The charge for it was ridiculous. […] I believe 30 Euros or more for 24 hours. The lobby was littered with people daily lounging around utilizing the lobby's very poor internet connection for free. 閱讀更多Hotels.com 旅客真實的評價
superb service by everyone at the hotel - particularly the concierge. Vienna transport system brilliant!Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you very much for your review. We appreciate your opinion very much and we are glad that you enjoyed your stay in our hotel. We are especially thrilled about that fact that you were very much satisfied with our Nasch restaurant. We are looking for welcoming you back soon, Kind Regards, Diana Boros Executive Lounge Supervisor
"Good tourist hotel"
Staff very pleasant, helpful and polite. polite. Room very comfortable Restaurant experience excellentExpedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, We very much appreciate your nice comments and I would like to thank you for this great review on Expedia! We strive to meet the needs of our guests and we are glad that we could exceed your expectations and you enjoyed your stay with us. Furthermore, we are pleased that you were satisfied with our location, guestrooms, culinary offerings and the service we provided. We hope to have the pleasure to welcome you back soon, Best Regards, Diana Boros Executive Lounge Supervisor
"An excelent location near to the metro bus tram"
Very Good the conserge give us excelentes informationExpedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you very much for reviewing us. We highly appreciate your valuable comments and were pleased to learn that you had an enjoyable stay with us. We are glad about the fact that you liked our breakfast offerings, our rooms and also our location. We will also gladly forward your nice comments to our concierge. Please note that we do offer complimentary internet connection in our guestrooms for Gold and Diamond HHonors members. It would be our pleasure to enroll you in our membership program next time. Also thank you for your program recommendation in Vienna! We look forward to welcoming you back soon, Sincerely, Diana Boros Executive Lounge Supervisor
We really enjoyed our stay. Great location for the local transport and walking distance to the main shopping area. Felt very special being upgraded to the executive level! Also received a birthday card and cake-lovely surprise :)) The room was a little dated and the air conditioning was struggling but it was the hottest temps in Vienna ever!!Hotels.com 旅客真實的評價
"Very disappointing experience"
The lobby is perfectly nice but everything else in the hotel is dated and needs to be replaced. The service was also very poor. My entire floor smelt like rotten food, the carpet was filthy and was badly laid (a 2 inch gap between the carpet and wall), uncomfortable double bed, 2 single duvets, awful pillows (we had 2 very small ones and needed to […] ask for another 2), the sink in the bathroom was cracked... the list goes on. We had breakfast in the hotel and had to ask them to lay a table for us. Everything at the buffet was cold and soggy and epitomised the entire stay. 閱讀更多Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you very much for taking the time to share your thoughts regarding your recent visit at Hilton Vienna Plaza. I sincerely apologize for the described experiences made and I truly regret that we were not able to live up to your expectations. I fully agree that the described experiences are unacceptable and please rest assured, I already forwarded your comments to the respective department heads to investigate. These events do not meet the service level we wish to provide. I very much hope you will give us the chance to show you that we are better hosts, Best regards, Diana Boros Executive Lounge Supervisor
My sister and I stayed for two nights in July. Great room - great service and super location - walked everywhere. No problems at all! Wonderful restaurants nearby. Did not eat at hotel so don't know how it is. Came down around 10am one morning for breakfast and it was closed.Hotels.com 旅客真實的評價
"Nice hotel, but a little bit old fashion."
The hotel is in a good location and the room was big and comfortable. All the additional services were extremely expensive.Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you for posting a feedback on Expedia in regards of your recent stay with us. We are glad that we could live up to your expectations almost in all aspects and you very much liked our location and also our guestrooms. We hope to have the pleasure welcoming you back soon, Best regards, Diana Boros Executive Lounge Supervisor
The hotel decor is a little dated. House keeping showed up and took my towel and never came back to make up the room or replace the towel the rest of my stay. Internet is rather expensive but free in the lobby.Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, Thank you for sharing your experiences regarding your recent stay. Your opinion is very important for us and we very much appreciate that you First of all, please accept my sincere apology that your stay with us did not entirely fulfill your expectations. We understand your disappointment and we sincerely apologize for the inconvenience caused. In order to be able to handle immediately in regards of room cleaning please do not hesitate to contact us next time immediately! I have already reviewed your comments personally with our Housekeeping Manager and I can assure you that this co-incidence does not reflect our service quality we strive to provide to our valued guests. However, we are glad that you were satisfied with our location and also with Executive Lounge and we hope that the rest of your stay was enjoyable. We hope to have the pleasure welcoming you back, so we can show you that we can do better! Sincerely, Diana Boros Executive Lounge Supervisor
Staff were very helpful,pleasant and courteous,concierge was friendly in giving ideas for shows,transportation,alternatives,elevators worked wellExpedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, I would like to thank you very much for sharing your feedback about your recent stay with us. We are pleased that you enjoyed your stay with us. However, please accept our sincere apologies in regards of the mentioned issues. Please note that we already provide flat screen TVs in our suits and the other rooms will follow shortly. Actually we also do provide complimentary internet connection for our HHonors Gold and Diamond Members. We would be delighted to enroll you in our membership program next time! Furthermore, we were glad to see that you were very much satisfied with our location, with cleanliness and with the hospitality of our team members, especially with the concierges. With great pleasure I will forward your nice comments to my team. We look forward welcoming you back soon, Best regards, Diana Boros Executive Lounge Supervisor
Nice hotel. Lounge on roof of hotel was a terrific bonus.Hotels.com 旅客真實的評價
A good location in the Ring Circle. Services are up to expectation of its brand name. However, there was dust found in room and furniture. The one-person concierge service is sometimes less efficient when there were people waiting to get information.Hotels.com 旅客真實的評價
"Executive room is a must!"
The executive room is great and gives you tons of little extras! We really like this hotel and it was right next to subway!Hotels.com 旅客真實的評價
Fantastic hotel, good service, and great location. Thumbs up from me.Expedia 旅客真實的評價
回應者：維也納廣場希爾頓酒店 (Hilton Vienna Plaza) Dear valued guest, I would like to thank you very much for taking the time to review us on Expedia. We very much appreciate your valuable comments and we are glad that we could exceed your expectations. Thank you for recommending us! We hope to see you back soon, Sincerely, Diana Boros Executive Lounge Supervisor
We booked two rooms: one for my parents and one for my family, which included an 8 month old. We found a great deal on so that the price was substantially lower than the usual price and upon check in were given a free upgrade to an executive suite. The staff were extremely nice from the front desk to the cleaners. I like the classic decor, but some […] of the furniture was showing signs of wear. Overall good experience. I would go back. 閱讀更多Hotels.com 旅客真實的評價
"Great value and good location"
Hilton Plaza is in a superb location. The underground is literally at the back corner of the hotel which is always useful. It is generally a 20min walk to most sites if you want to see the architecture along the way. When we arrived we were upgraded to a larger suite (just ask and if one is available they are happy to help). The fitness centre ceiling […] could be raised more when using certain pieces of equipment. Lastly, only having free wifi in the lobby is frustrating, it just means everyone is on their device in the morning and nights at the foyer. They should just extend the free wifi to the rooms. 閱讀更多Expedia 旅客真實的評價
"Very pleasant stay"
Paid for upgrade to executive floor. Great service, good size room with view over Schottenring. Breakfast very good, excellent omelettes cooked to order. Hotel is beside Schottentor metro so getting around Vienna and beyond is easy. Staff very professional and helpful.Expedia 旅客真實的評價
We found the staff fantastic, on reception and in the bar...so cheerful, helpful and friendly.We'll be back..Anne.Hotels.com 旅客真實的評價
Nice & spacious room, but a bit dated now. And there was no free wifi in the roomHotels.com 旅客真實的評價
For the last couple of years we have been traveling abroad, and every time our preference of hotel is becoming more and more the Hilton hotels. This time in Vienna we again confirmed the excellent quality of our stay. Excellent and always very attentive staff specially the concierge, but also at the reception desk and at the restaurant. Excellent room […] in the executive floor, with access to the executive lounge. Very quiet hotel all over, no annoyances early morning with the rushing cleaning personnel as we normally find elsewhere. One of our best "quiet" stays ever in our trips around the world. Comfortable room, excellent bathroom, breakfast included in the rate with two options, continental at the lounge or american at the restaurant. Excellent concept restaurant in the ground floor. Internet access in the room a bit expensive, as normally in Europe. Excellent rate overall, very good value for our stay. Walking distance, 20 minutes, from main tourist points in the city. We will definitely return to the Vienna Plaza when we consider to again visit this marvelous city. 閱讀更多Hotels.com 旅客真實的評價
"Hard to fault. Excellent."
Very clean, comfortable and friendly. We had to book more nights than required due to arriving early in the morning and we were immediately upgraded to an executive suite which was totally unexpected. Lovely friendly and helpful staff, clean rooms, comfortable beds, super breakfast and fantastic location, right on the ring of most of the sights. Metro […] station about 200m away. Fantastic stay. Would definitely stay there again. 閱讀更多Hotels.com 旅客真實的評價
WiFI internet is a must for every hotel like Hilton. It is cheap and is very essential.Hotels.com 旅客真實的評價
"Very good choice and value"
Hotel ideally located and service extremely good. Old tv sets in bedrooms are detrimental and should be updated. A refurbishment would certainly enhance this very pleasant and beautiful piece of real estateExpedia 旅客真實的評價
"Good but not as expected"
The location is good, hotel is clean and comfortable, but it was less than my expectation about 5 stars hotel(comparing with the price it is not reasonable)Hotels.com 旅客真實的評價
"hotel is in a quiet but central area."
It was a very comfortable and satisfying stay.Hotels.com 旅客真實的評價
"Nice Hotel with a Great location"
The staff is great, beyond helpful & friendly. Has a great location.Expedia 旅客真實的評價
This hotel offers all the services of a top flight hotel. Concierge, restaurants, all services were no.1. Location excellent; city center within walking distance.Hotels.com 旅客真實的評價
"Well located good value Vienna hotel"
We were upgraded on arrival to a 3 room suite! Facilities were excellent although a bit dated. Location was very good and within a pleasant walk to all the main tourist attractions. Staff were very pleasant and willing to help.Expedia 旅客真實的評價
"Very tired and not worthy of 5-star rating."
The design and style of the hotel is old and in desperate need if refresh. Also, lots if little details not acceptable for a 5star hotel -- still using old CRT style television and not flat screen, broken bits in the shower fixtures, smelly carpet in the hallway, and frequently waited at an empty check-in counter for someone to show up.Expedia 旅客真實的評價
The hotel was just as expected. Reading other reviews before we went I was expecting the hotel to be a little dated and it was, however I don't believe this is a bad thing. I feel as though it fitted into Vienna perfectly. The room was large as was the bathroom. Bed was very comfortable. Central Vienna was less than a ten minute walk through a nice […] part of town. There is a tram stop right outside and an underground d station right next to the hotel also so transport links were very good. Classic Hilton prices on all services (as to be expected) free wifi in the lobby. 閱讀更多Hotels.com 旅客真實的評價
"4 Days in Vienna"
The hotel is in very good location, convenient to both tram and subway. The subway entrance next to hotel does not have any elevator, but another entrance about a block away has escalator which makes it easy to take luggage down. Room with double bed is large and clean. Would definitely stay here again.Hotels.com 旅客真實的評價
"Good hotel for city highlights"
Enjoyable - could have had some 'tourist' information in the room.Expedia 旅客真實的評價
"Nice hotel, great location, helpful staff"
The hotel was in a perfect location right on the Ring. The staff was very helpful. The room was roomy, the bedding was awesome, the bathroom was fantastic with great shower head, lots of water pressure and hot water. Would recommend it and would stay there again. Thanks Hilton!Expedia 旅客真實的評價
"couples holiday treat ..."
Excellent hotel..if you want a quiet location then this hotel is the place to stay...Expedia 旅客真實的評價
"Lovely hotel, but a bit over-priced"
Very nice hotel staff, lovely lobby. They offered free wifi in the lobby, which was wonderful- I was only able to contact my family when I had access to wifi. My friend used the gym and was happy with the equipment. There were some minor damages (baseboard had splintered & wasn't repaired, chips missing from the marble/stone in the bathroom) that took […] away from the loveliness of the hotel and room. I was surprised to find that I could not use the hotel- supplied hair dryer in the bathroom. The only outlet that they had in there was marked for electric razors. I did try and use the outlet, but the hair dryer wouldn't work. I ended up having to dry my hair with the dryer next to the bed. There were two mirrors in the room, and the cord allowed me to just barely reach each mirror, so at least I was able to see some of my head while I was drying it. Strange! Generally though, it was a very nice hotel, I just don't feel that it was worth the amount per nice that they were asking. 閱讀更多Expedia 旅客真實的評價
AC didn't work quite well and it was not fixed despite insurance from the font desk that it was going toExpedia 旅客真實的評價
I have to say this is the very first time I have stayed in a hilton hotel an I was very pleased an when I travel which is quite often I will make every effort to find a hilton hotel in wherever city I travel to bc I was very impressed from the customer service to the room. When I arrived at the hotel I was greeted with outstanding service an very friendly […] staff an they treated me with outstanding class I felt like I was royalty bc the gentlemen at the front counter upgraded my room with no extra charge even gave me vip treatment to the executive lounge an free use of the Internet which was a bonus bc I use wifi quite much. So I have to say I will definitely always stay at a hilton if the customer service is like the one I experienced at this one in vienna. Thanks for great customer service that is what a traveler needs after a long tiring flight into a new city u have never been to before. Thanks Kenc 閱讀更多Hotels.com 旅客真實的評價
The staff at the main desk were excellent and very helpful.Hotels.com 旅客真實的評價
Friendly, welcoming & knowledgeable staff providing excellent service. Would highly recommend Hilton Vienna Plaza to tourists and business clients.Expedia 旅客真實的評價
"Stuffy, dated and unfriendly"
Unfortunately, Hilton Vienna Plaza Hotel is a great disappointment and staying there was a sad experience. Its décor and furnishing is very dated, rooms are stuffy and air-condition barely functional, room carpets and armchairs are full of dust, window curtains difficult to shift and easily fall from the rails. On the top of that reception staff is […] unhelpful and not very pleasant, and apart from the restaurant staff, there was none who would be courteous and smile (!) All look preoccupied, tired and disinterested. We were allocated a double room on the first floor. It was specious but its décor and furnishings were dated, TV set was at least 40 years old (!) The worst was that the room was stuffy and too hot. With windows firmly shut and air-conditioning at full power, temperature in the room would not change. We spoke to the receptionist who shrug her shoulders and informed us it could not be changed. Her colleague asked us to go underneath the sink in the bathroom to check whether the heating was switched off. None would offer us any assistance. After repeated complaints, they eventually gave us an electric fan, two days later! The only plus is that the hotel is located within a walking distance from the city landmarks and close to the metro and trams. Hilton Vienna Plaza hotel definitely is not up to a standard expected from such a renowned hotel chain as Hilton. It is more like a 2 star hotel with unfriendly staff. I will not recommend it to anyone. 閱讀更多Expedia 旅客真實的評價
"WONDERFUL SERVICE. EXCELLENT BREAKFAST AND DINNER"
WE WERE VERY PLEASED WITH THIS HOTEL.THE SERVICE WAS EXCELLENT WHEN I BECAME ILL. AND WAS TAKEN TO MY ROOM TO LIE DOWN.Hotels.com 旅客真實的評價
"Dissapointing Executive Lounge"
Booked an executive room only to discover on arrival that executive lounge did not provide acholic drinks free of charge outside the hours of 6pm - 8pmExpedia 旅客真實的評價
"Great value, but......"
We stayed on an Expedia secret hotel deal, which although we did not realise it included breakfast, so at £103 per night for a 5 star hotel was very cheap. Also we were upgraded to a large suite on check in, which also allowed access to the executive lounge - free soft drinks and snacks and wifi all day plus free alcoholic drinks between 6pm and 8pm. […] So on a value for money basis this was for us an outstandingly good deal. Reception staff were excellent. And there the good news ends. This hotel is very tired - our suite had old style low res tv's that were ok for the news but not for pay films which were hard to follow; damaged toilet seat, shortage of power points, and was from a different era. The air conditioning was underpowered and the room was uncomfortably hot at night - all windows were locked. The sauna/whirpool/gym was unattended and very run down (most lockers broken for example, nowhere to hand towels etc), although to be fair everything was working (watch out for the nudity in the sauna, a culture shock for Brits!!). Breakfast was 4 star not 5 star - watered down orange juice and catering quality coffee for example, service so so. No free wifi in the rooms (free in the lobby), and there is just no excuse whatsoever for a charge of Euro 25 a day for paid wifi in this day and age. Good location though. HOT TIP. The address of the hotel is Schottenring, but the metro stop immediately at the side of the hotel is Schotentor/Universitat. 閱讀更多Expedia 旅客真實的評價
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