墨西哥日航酒店 (Hyatt Regency Mexico City) - 墨西哥城

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Hotels.com 旅客真實的評價

此旅客沒有留下意見。

Hotels.com 旅客真實的評價

We would come back soon. We enjoyed very much our stay at the hotel. It is very convenient, close to tourist attractions, close to Bus Tours (Downtown, Tehotihuacan, Puebla, etc). The attention in the hotel was excellent, and if you don't want to be out for any reason, you can just enjoy food and beverages there. Also, people tried to help us finding […] taxis or even suggesting tours (we already have reserved that part prior our trip). Overall, we are very satisfied and plan to be back soon 詳情

Hotels.com 旅客真實的評價

Everything was fantastic!

Hotels.com 旅客真實的評價

One of the nicer Hyatt's I have stayed in although definately catering to business trvelers instead of families. The indoor pool and gym were nice, but neither is kid friendly, and the restaurants were not suited to children. The Polanco neighborhood is my favorite in DF with great cafes, shopping and parks though and we didn't need to eat at the hotel […] much. If you like high end accomodations, this is a safe bet. 詳情

Hotels.com 旅客真實的評價

Stayed there during a short business trip. Service was excellent--from friendly agents at the check in desk to the bellmen and restaurant staff. Ate in the coffe shop in the lobby as well as the restaurant on level 2. Both were good. The hotel was clean, in a convenient and safe part of town, near restaurants, and the room was lovely. Duvet covers that […] are changed with each new guest, comfortable beds, clean and updated bathroom were just some of the things that appealed to me. Is in close proximity to the Anthropological museum--just a 5-10 minute walk. Will definitely stay there again. 詳情

Expedia 旅客真實的評價

Nice hotel with plenty of service. The spa and annex was a real treat. But a double room (two beds) came with only twin sized beds. My room's phone did not work for days and my fridge was not working either. The hotel got both fixed.

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After the managment change from Nikko to Hyatt, I am afraid that it will become more Americanized service which means less hospitality as American lacks in the hospitality mind, there is no service sense.

Expedia 旅客真實的評價

This hotel used to be Niku Hotel, but was taken over by the Hyatt Regency and has suffered somewhat since. While it is still a decent place to stay, it used to be spectacular.

Expedia 旅客真實的評價

When I stayed at this hotel, one night I came down with cold/flu and I called the reception and concierge if they had any generic cold medicine but they did not. I had to spend the whole night suffering. I think this might be related to liability or something like that but I found it surprising that they didnt have some generic cold medicine. Other […] than this inexplicable and weird experience with the staff, the hotel is fine. Mostly what you would expect at a Hyatt. 詳情

Expedia 旅客真實的評價

We got much more than expected.We had a great experience and we surely will come back to this hotel in our next visit to Mexico.We also recommend it to our friends and family

Hotels.com 旅客真實的評價

GREAT SERVICE, NICE ROOMS, PERFECT CONDITIONS. BUATIFULLY RESTAURANTS

Expedia 旅客真實的評價

This used to be the Niko and even then it was a great hotel but Hyatt really has surpassed all my expectations. Superb service, fresh new room colors and as always a great location. Why stay anywhere else!

Hotels.com 旅客真實的評價

I like the room. If there is more drinking water (only 2 x 330 ml daily) provided, it will be even better.

Expedia 旅客真實的評價

Kind of icky and shabby. Not dirty, but shabby. The people were nice, but the property was not. Great location IF you want to be downtown. Bad food. Would not stay there again.

Expedia 旅客真實的評價

The place was amazing. The staff was very nice and went out of their way with service. I felt The rooms were spotless. Great shower. Close to a lot of Restaurants and close to the museum and park. To walk the neighbor hood was very nice in the evening. The concierge went out of their way to attend us. If you did not want to go out the food at the hotel […] and very good. Great great place! 詳情

Hotels.com 旅客真實的評價

Very good. Walking distance to many shops, restaurants and malls.

Hotels.com 旅客真實的評價

The Hotel was very good under Nikko's administration. Today under Hyatt's is not the same level of service, customer orientation and today is more expensive. They increased prices on rates, restaurants, bar and services.

Expedia 旅客真實的評價

The room was great - simple and modern but not cold or stark. The restaurant was friendly. We could walk to museums and had a great view from a high floor overlooking Chapultapec Park. The only thing I would like is a small place left in the refrigerator so you can store your own bottle. We made space but it was tight. Also it would be nice to have […] available ice that you did not have to get from room service, as they took a long time to bring it. 詳情

Expedia 旅客真實的評價

Great location. Very good food and variety of restaurants. Helpful staff.

Expedia 旅客真實的評價

excellent

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Hotels.com 旅客真實的評價

We have gone to this hotel over the years and have always liked it. The staff very friendly and the rooms have been renovated and are really nice. The Nikko is centrally located to some very good shopping and eating establishments. We are planning on going back again and soon.

Hotels.com 旅客真實的評價

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Hotels.com 旅客真實的評價

The service is very good by very qualified personell. Te toiletries are very nice touch. Mexican food and room service average. Great location.

Hotels.com 旅客真實的評價

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Hotels.com 旅客真實的評價

I always stay at Nikko in the Polanco area. you're so close to area restaurants, and from there, you can access the entire city for your business meetings. It rates 5 stars in my book!

Hotels.com 旅客真實的評價

Very good hotel for business travel. Internet works well, business center decent, good breakfast, easy to book car services, etc. Price is fair given level of service for Mexico City. Walking distance from several great restaurants in a safe neighborhood.

Expedia 旅客真實的評價

There was no electricity for eight hours

Hotels.com 旅客真實的評價

The staff and service was very nice. I enjoyed my stay.

Expedia 旅客真實的評價

Liked the servie and confort. The shower great, the pillows very nice. Great experience.

Expedia 旅客真實的評價

We had been used to arrive at next door Presidente hotel because of room size and excellent restaurants put this time the Expedia price was more favorable and had heard very good commits about Nikko Hotel. When we registered, Amparo was familiar with our Expedia status and gave us an instant upgrade to a better room with Chapultepec view, as well as […] other ameneties. The 4 night stay was perfect and will be repeated. 詳情

Expedia 旅客真實的評價

The hotel looks great, but the service is just awful. As others have said, they nickel and dime you constantly. Expect to be charged for basic amenities such as WiFi service and water (beyond the two warm bottles they leave in your hotel room each day). A visit to the 7-11 around the corner revealed that they are making at least a 500% markup on local […] prices for the water - and this is in a country where drinking the tap water is not recommended. As the week went on, things went from bad to worse. They added charges to my bill for things I didn't even use - such as the minibar. The hotel taxi service charges about 50% more than the local standard, and they have the audacity to add an additional 8% "commission" if you pay by credit card or charge it to your room. There are several bars and restaurants on-site. Expect to pay central Manhattan prices for cold food, slow service and mediocre wine. If you go to breakfast, I would recommend allowing at least one hour. The manager is not interested in hearing your complaints, and it feels like the staff are only there to squeeze as much money as possible out of you. They seem to regard their guests as walking ATMs. Finally, for reasons I cannot go into because of the terms and conditions of posting a review, I absolutely cannot recommend this hotel for single female travelers and/or non-Spanish speakers. If this was the last hotel in Mexico City, I would buy a tent and take my chances camping in the park. 詳情

Hotels.com 旅客真實的評價

Everything was great. Very nice service and helpful staff and very helpful concierge. The new pastry shop has great goodies. Our only disappointment was that we ordered breakfast from the menu (not buffet) at El Jardin resteraunt and it was cold, slow and service was poor. Otherwise the hotel gets very high marks.

Hotels.com 旅客真實的評價

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Hotels.com 旅客真實的評價

Nice welcome and attentive staff. Only dings are (i) WiFi is not free and they had to install a booster in my room because signal was so weak; (ii) my good deal on price through Expedia translated into room next to the elevators, very noisy. Else, A/C was quiet and good, and bathroom very nice (but no exhaust fan). Would stay again.

Expedia 旅客真實的評價

Nice Executive lounge with a cocktail and snack hour.

Hotels.com 旅客真實的評價

Beautiful hotel and the surroundings are a must see. I highly recommend it if you visit Mexico City.

Hotels.com 旅客真實的評價

I really liked the quality of services and the ability of the satff to do so. Despite a language barrier they could understand what I wanted.///

Expedia 旅客真實的評價

I enjoyed in particular the Japanese restaurant and the fabulous modern sculptures adorning the lobby and restaurant. Congratulations!

Expedia 旅客真實的評價

BEST HOTEL FOR BUSINES OR VISIT MEXICO CITY.

Expedia 旅客真實的評價

Great place. Loved the polo and work out facilities.

Expedia 旅客真實的評價

The hotel is about a mile from the President's official residence, and as you might expect, it's a great neighborhood -- safe to walk around at night, and with lots of shopping/dining options. The hotel is gorgeous, I had a fantastic room, and all the hotel staff was bilingual (Spanish+English). I was there for work, and the location was close to my […] meetings, so it was perfect. If you're going for tourism, Chapultepec Park is the only key site that's close to the hotel, but the Zocalo is just about 30 minutes away on the subway. Highly recommended. 詳情

Hotels.com 旅客真實的評價

Bad internet connection, poor cleaning of the room

Expedia 旅客真實的評價

Good service starting at reception and extending to restaurants. Central location

Hotels.com 旅客真實的評價

The hotel has great service, comfortable rooms with all the ammenities. Choose king size bed not the twins. Great restaurants and coffee shop inside the hotel. I only had to leave for my meetings. Even recommend having breakfast meetings at El Jardin restaurant or dinners with your clients at any of the other restaurants.

Hotels.com 旅客真實的評價

This is a great hotel, great location and the staff is super friendly. Would not hesitate to go back there although is on the pricey side.

Hotels.com 旅客真實的評價

A great business hotel. First class service...

Expedia 旅客真實的評價

Front desk staff was aloof but the place was very nice and comfortable.

Hotels.com 旅客真實的評價

The Nikko is a fabulous place to stay in Mexico City. It is located in the chic Polanco area, safe to walk around at night. The staff and concierge service is top notch and the rooms have lots of amenities and quite comfortable beds. The pool and finess center are great, but the best feature is the fabulous on-site bakery and pastry shop. Very reasonable […] and great food and chocolates. I have stayed at the Nikko many times and it never fails to totally satisfy me. Currently undergoing renovation (but not inconveniently so), it should even be more terrific in a month or two when completed. 詳情

Hotels.com 旅客真實的評價