"Overall is Okey!"Hotels.com 旅客於 2013年01月29日留下評價
商務設施不太足夠, 只有一部公用電腦. 要輪候使用. 酒店所在位置是十分好, 到商場很近. 清潔服務良好.
"Aberdeen Centre"Hotels.com 旅客於 2013年01月28日留下評價
The location is convenient, shopping mall and go train station is within walking distance.
""Hotels.com 旅客於 2013年01月02日留下評價
The hotel room is good and clean. Unfortunately, the vending and ice machines which outside the room are too noisy.
Hotels.com 旅客於 2012年10月09日留下評價
此旅客沒有留下意見。
Hotels.com 旅客於 2012年09月08日留下評價
此旅客沒有留下意見。
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**部份客房/套房不提供無障礙設施。部份無障礙設施需收取附加費用。
環保/可持續發展酒店 - 經第三方認可
此酒店是獲獨立認可的第三方認證計劃 - Green Key Eco-Rating Program - 成員之一。第三方認證計劃評估酒店在下列其中一方面或以上之影響:環境、社區、文化遺產及本地經濟。此酒店在實踐可持續旅遊發展上的表現,已由第三方認可計劃以外的獨立評審員進行了客觀評估。
酒店每天早上於餐廳供應早餐,收費另計。
YEW - 此餐廳供應早餐、午餐、晚餐及周末早午餐。住客可於酒吧享用飲品。餐廳供應兒童餐。
酒店提供客房服務 (24 小時)。
酒店設有室內泳池、室外泳池及水療浴池。其他娛樂消閒設施包括健身中心及桑拿浴。
住客可於酒店內或酒店附近進行下列娛樂消閒活動,但可能需要另付費用。
下列費用及按金,酒店將於住客享用服務、登記入住或退房時收取。
酒店可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。
如有額外住客,酒店會依照其規定收取費用。
住客登記入住時,必須出示附有照片之身份證明文件,以及提供信用卡或繳交按金,以備雜費之用。
酒店無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,酒店亦可能會加收費用。
"there is great shopping center around"
Everything is ok, the building is old and a little bite dark.Hotels.com 旅客真實的評價
"great shopping center around the hotel"
The deco is old fashionHotels.com 旅客真實的評價
一直很喜歡它的服務及陳設,只是溫哥華四季本身餐廳選擇性不多,roomservice可供點選的餐食也不多,比較可惜。但服務人員很有禮貌很快就認出客人並稱呼,備感親切。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Mall + Skytrain Connected without going outside"
This is my first time in Vancouver and this hotel was perfect. I met a buddy at the airport and took the Skytrain (Vancouver Subway) from the airport to the hotel in about 25 minutes for less then ten bucks. You exit the subway into a large shopping mall that is connected directly to the hotel. On almost every occasion we came and left the we were able […] to move a couple blocks in any direction inside the mall before exiting on foot towards our destination. Other then the mall, it's a Four Seasons, so the rooms and staff are going to be great. We were there to eat, drink, and explore all of downtown Vancouver so the central location was perfect. If like to walk, you can get anywhere downtown pretty easily on foot. 詳情Hotels.com 旅客真實的評價
"Overpriced dirty pool"
Small beds great location not worth the money pool was dirty fair mint blows this place awayHotels.com 旅客真實的評價
"Very satisfied"
Great location and excellent staff, they go above and beyond to assist you. I stay at this Hotel when i visit Vancouver and would recommend it to everyone.Expedia 旅客真實的評價
"Good location hotel"
Not as good as we imagine for the first Four Season stay.Expedia 旅客真實的評價
"Great hotel"
Great customer service. Thoroughly enjoyed my stay at this hotel. All the staff interactions were amazing!Expedia 旅客真實的評價
"A definite must in Vancouver!"
Amazing! Friendly staff, clean room, great food. An unreal hotel experience!Expedia 旅客真實的評價
"hospitable , charming , elegant and we will return"
the staff , without exception , were charming , helpful , friendly and proffesional . small details were thoughtfull. e.g. - strawberries & chocolate & an invitation for bubbly for our anniversary ; the only person who knew was the bellman . friday early evening dinner at Yew was disappointing , but saturday breakfast was superb . the chef made me oysters […] rockefella , even though it was not on the menu . 詳情Expedia 旅客真實的評價
"Exceptional City Hotel"
What can I say, "It's Four Seasons!". They lived up to every aspect that gives them the name recognition. Exceptional service from the moment we arrived to the moment we left the hotel. The Yew restaurant serves exceptional seafood and affordable excellent wines. We were very surprised to find exceptional wines that did not bankrupt our travel bud […] get. 詳情Expedia 旅客真實的評價
"Excellent facilities and location."
Great hotel. Excellent service and standards with large rooms. Great location with excellent swimming pool and gym. Would recommend to others visiting Vancouver.Expedia 旅客真實的評價
"Wonderful hotel"
Great hotel. The four seasons always deliver. Great stay, for me and my family.Expedia 旅客真實的評價
"Great hotel for our family"
Best value for the three nights we stayed. For just around $150+ each.Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Nice Hotel, Thought It Was Going To Be Posher..."
Good hotel, well located on top of the Pacific Centre which is great for shopping. Gastown within easy walking distance. The hotel had no view and an inside outside swimming pool surrounded by offices which was quite cool but a bit odd and the pool was full of children so swimming lengths was impossible. The staff were friendly, especially when my […] partner lost his wallet in the toilet after a few too many drinks. The rooms were quite small for an expensive hotel in North America, but were perfect for us. 詳情Expedia 旅客真實的評價
"A bit dated, otherwise typically Four Seasons"
On the whole, a very enjoyable stay, we were lucky to be given a room on the top floor (28th) which had a view of North/West Van and the Mountains. Two minor niggles - the room was a bit dated despite the renovation (new wallpaper cant cover for everything) and the shower area was a bit dim. That being said, the bed was super comfy. Service was excellent […] in general, esp. the concierge, but had a minor screw up when they delivered somebody else's food to my room and I cant believe there is no kettle in the room (or bathroom slippers!) which had to be ordered via room service/housekeeping. Convenient location that was next to shopping, food and even the drop off for the Whistler express service 詳情Hotels.com 旅客真實的評價
"Awsome"
This hotel was amazing I would highly recommend it , the location is great the staff were all very friendly and helpful and the room was excellent . The only down fall would be the room service menu and price the food was highly over priced and average quality the mac cheese was the worst thing I've ever tasted !Expedia 旅客真實的評價
"Good place to stay in Vancouver"
Good location, good restaurant, friendly and helpful staff. We did not have to ask for more shower gel or shampoo and I appreciated it! Lots of complimentary services, nice pool but it should close later.Expedia 旅客真實的評價
"Great for Everybody!"
Excellent staff and the location was wonderful. Also great with small pets. We highly recommend it and will definitely go back.Expedia 旅客真實的評價
"Nice hotel, few issues"
Our room was located right in front of the elevator, which kept us up all night with the dings every time it opened. Also, our heater/air was making a loud noise to the point where we couldn't turn the air on. Slept in a hot room one night until they fixed it the next morning. They covered our room-service dinner from the night before. Other than that, […] nice hotel. 詳情Expedia 旅客真實的評價
"Not the best Four Seasons but it's ok"
We (my wife, my son and I) went to Maui and stayed at Four Seasons there a few months ago. It's definitely a much better Four Seasons. This one in Vancouver downtown is not that good. But don't get me wrong. You'll still get 5-star service here. The standard room is small and I regretted I didn't follow front desk's advise to upgrade to a larger room. […] The hotel provides babysitting service and I asked for it to take care of my son. My son got sick (vomit) on the last day so we have to leave earlier. My overall impression is, this hotel definitely provides 5-star service. But its appearance and inside look not as shining as I expected. My son's sickness might impact my feeling... 詳情Expedia 旅客真實的評價
"Excellent stay"
Parking was a bit expensive, which made the valet parking the best option, but otherwise it was a very nice hotel with very friendly helpful staff.Expedia 旅客真實的評價
回應者:溫哥華四季酒店 (Four Seasons Hotel Vancouver) Dear Nolan & Girly, Thank you for your quick note. There are always options in parking; valet or self-park. The beauty is that we are connected to Pacific Centre Mall and their parkade just below our building. It truly is convenient! Thank you for your kind words, and we hope to have the pleasure of welcoming you back in the near feature. Kind regards, Kari Koskela Hotel Manager
此旅客沒有留下意見。Hotels.com 旅客真實的評價
此旅客沒有留下意見。Hotels.com 旅客真實的評價
"Four Great Seasons"
the room was very nice. Beds were extremely comfortable. the only drawbacks were 1) no mini bar - had to go down to the YEW Restaurant for a $5 fountain soda, 2) no coffee maker - again - had to go down to the Restaurant. 3) the bathroom door faced the main sitting area - very little privacy. perfect downtown location HUGE TIP: self park. It's $40 […] a day (plus tax and tip) for valet, and on week days $27 and weekends $12 to self park! Just cross Georgia Street and deek down the ramp. Pull your car all the way back underground and you'll pop up the stairs right beside the front door. You're welcome! 詳情Expedia 旅客真實的評價
回應者:溫哥華四季酒店 (Four Seasons Hotel Vancouver) Dear Bingo Bango, Thank you for your thoughts and observations of your recent stay at Four Seasons Hotel Vancouver. I am pleased to share with you that we do in fact offer minibar services. Our system is unique as we allow our guests to customize their minibars. We had found that some guests only consume certain products, and instead of stocking the minibars with a variety of stock, we have implemented a system which allows the minibars to be stocked with only products our guests want. Simply place an order, and our teams will stock the minibar with the items requested from the minibar menu. I am pleased to clarify with you that we do offer complimentary coffeemakers through room service upon request, and in addition to our complimentary lobby coffee, we offer the same service in our health club located on the fourth floor until 10am every day. I appreciate your feedback regarding your thoughts on our guest rooms. For larger rooms, we do have an inventory of 67 suites should you want options for a larger room. Our entire Four Seasons Hotel Vancouver team is always on standby to assist in any way possible to ensure you fully enjoy your visit. Once again, thank you for your feedback. We hope to welcome you back for future stays. Kind regards, Kari Koskela Hotel Manager
"Centrally-located hotel with superb service"
The Four Seasons earns its money based on customer service, and the level of interaction the guest services staff displayed with us was excellent--consistently referring to us by name, happily accommodating requests, and providing us with great information about the area. The hotel itself is attached to both the Canada Line and the Millennium / Expo […] Skytrain Lines, which made it very convenient as a jumping-off point for our explorations of Vancouver. 詳情Expedia 旅客真實的評價
回應者:溫哥華四季酒店 (Four Seasons Hotel Vancouver) Thank you for your kind note. I am pleased to know that you found our location extremely convenient. It’s just a timesaver to have everything at your front door. In addition, I am pleased to hear that you felt as though our service was exceptional. I am so grateful to learn that our guests still value the fundamental principles our founder, Mr. Isadore Sharp, built his company on – principles that we work conscientiously to uphold each and every day through every guest interaction. Thank you for your time in writing and we hope to welcome you back to Four Seasons Hotel Vancouver for many more visits. Kind regards, Kari Koskela Hotel Manager
"Good Accomodations and Outrageous food prices"
I wish the Hotel had some more options of restaurant and a coffe area maybe; and for sure a better breakfast area, as you live the restaurant with the smell on your clothes and hair as they have a open kitchen. The prices of meals and breakfast are outreageous and the food merely decent, but as I said, way too expensive,Expedia 旅客真實的評價
"Classic Comfort"
Great staff, great gym, great restaurant, AMAZING bed, great location, fast elevators. Four Seasons never disappoints :)Expedia 旅客真實的評價
回應者:溫哥華四季酒店 (Four Seasons Hotel Vancouver) Dear Whitney, Thank you for such a shiny review! I am so pleased to hear you had the upmost pleasure in staying with us. We hope to have the privilege of welcoming you back to your Four Seasons Hotel Vancouver home for many more visits. Kind regards, Kari Koskela Hotel Manager
"Great location!!"
The hotel was in a great location. You can catch the train there directly from the airport and not have to go outside via underground pedway at Pacific Center Mall. Great central location downtown. Service was good. My only complaint was the rooms seem a little outdated but the location made up for that. Would stay here again in the future if the […] rates were decent. 詳情Expedia 旅客真實的評價
"Amazing Stay at a Quality Hotel!"
Came in very late the morning of Nov 24, due to a flight delay, and not only did they have our room waiting but upgraded us to a king bed corner room. Person at the front desk was very warm and a welcome, and sharp contrast, to the customer service we encountered earlier in the night with West Jet staff (more specifically Kiran- an over the phone "super" […] agent the night of Nov 23, 2012 who was very rude and lacked any compassion). Although trip started horribly, it all melted away once we got to the hotel. Room was beautiful , and large, and had a view of the city on side and harbour on the other. Bed was super comfy with quality linens and a nice flat screen TV. Did not hear any other guests at anytime so made for a relaxing stay. Staff were some of the best that I've encountered from the front reception, to the cleaning staff, to guys out front. Everyone had a smile on their face and ready to accomodate no matter what was asked. Close to lots of pubs, restaurants, shopping and the harbour front, it was a perfect central location. We even walked to BC place and Rogers center for a couple concerts! Got a great deal through expedia and would highly recomend to anyone looking for luxury, comfort and a great time. 詳情Expedia 旅客真實的評價
"Hotel with great location and a reasonble price."
Conveniently located in downtown Vancouver right at the Canada line stop and attached to Pacific center. Walking distance to most attractions in downtown Vancouver. Clean comfort hotel with spacious rooms. Reasonable price.Expedia 旅客真實的評價
"Four Seasons Vancouver not worth the hype"
Upon checking in at the Four Seasons I went to my room to get ready to go out to a meeting. I decided to take a shower noticed the bathroom was in disrepair. The towel rack was almost falling off the wall. The wall sconces were all turned/bent off centre and one light was very dim almost burned out. The shower is a bit strange and very drafty due to […] the partial shower door. I had to turn the water as hot as I could to get the water warm enough for a shower. When I tried to iron a dress shirt for my meeting, the iron leaked non-stop despite the iron only being Half full of water. I tried to adjust all the settings but it made no difference. To top off a long day of travel and the on-board entertainment system not working on my 6 hour West Jet flight, the cable was out at the hotel. Once I was finally ready to go to my meeting I stopped at the front desk and asked that they device the room. I get back to my room after the meeting and go to my room only to notice my key not working. I go down to the front desk to inquire about the key not working to find out they switched my room. I thought at first them must be giving me an upgrade for my trouble. Upon getting to the new room on a higher floor, I quickly noticed it was the same. The Four Seasons experience I had was worse than a lot of other brands I have stayed in. The room was basic at best. On a positive note the bed was comfy. 詳情Expedia 旅客真實的評價
回應者:溫哥華四季酒店 (Four Seasons Hotel Vancouver) Dear David, Thank you for taking the time to write and share your observations as we learn so much from our guests and their expectations. There are definitely some good points to consider. Notes such as yours allow us to frame up constructive feedback and enable us to better serve our guests. I am terribly disappointed that your dining experience was less than stellar and that you have left with a poor impression of us. Clearly, this is not what you or we had envisioned for your stay. Please accept my sincere apologies on behalf of our entire team. We will have a focal discussion regarding your visit with a sincere effort to learn about how we can be better in the future. Our efforts and value are usually extremely well received by our clients from product to service. Obviously in your case we fell far from our mark. Please rest assured that we will work diligently at improving our overall product and hope that at some point in the future you will give us another try. Kind regards, Kari Koskela Hotel Manager
"Great stay and location"
We had a lovely weekend stay at the 4 Seasons. We were there for a concert at BC Place, so the location was perfect.Expedia 旅客真實的評價
"Lovely stay at the Four Seasons Vancouver"
Had a wonderful stay at the Four Seasons Vancouver. The location was wonderful... Just seconds from Gastown, the Waterfornt, Robson Street, Art Gallery of Vancouver and across the street from the Sky Train. The hotel itself was lovely. Our room was spacious, comfortable and spotless. I especially enjoyed the l'occitane bath products and twice daily […] housekeeping. The health club, indoor/outdoor pool and hot tub were all excellent. My only complaint was the difficulty we had controlling our room temperature and the lack of restaurant options at the hotel. We would definitely stay at the Four Seasons Vancouver again! 詳情Expedia 旅客真實的評價
"excellence"
I was very impressed with the staff from the moment we drove into the location. they answered our questions with complete professionalism and knowledge. i highly recommend this hotel to anyone who visits the vancouver area.Expedia 旅客真實的評價
"You Get What You Pay For"
You get what you pay for in the Four Seasons. We stayed for 10 nights in Vancouver and we could not choose a better hotel for its location and comfort. We would defiantly stay againExpedia 旅客真實的評價
"Really disappointed"
Was really looking forward to staying in a Four Seasons as their reputation is five star but was very very disappointed in this hotel. In the bathroom we only had two bath and two hand towels (even three star hotels give you more than that) and when we ordered breakfast in the room we had two postage stamp size pats of butter for two orders of toast […] and breakfast wasn't cheap. Restaurant was the nicest thing about the hotel. I travel a lot but won't be going to a Four Seasons again 詳情Expedia 旅客真實的評價
"Wonderful Service"
The Four Seasons Hotel is perfectly positioned for a stay in downtown Vancouver. The location is perfect, very close to all the downtown attractions. The hotel itself is wonderful. Our room (on the 16th floor) was clean, comfortable & well appointed. In our party, there were 3 ladies sharing one room, which had 2 double beds & a pull out sofa bed. […] The sofa bed was folded up during the day & every evening the staff would come in & set it up. All the beds (including the sofa bed) were very comfy. They offer in room wi-fi for 2 devices for the duration of your stay. The fitness area & roof top garden are a must to check out. It was very pleasant to sit & enjoy the sunshine whilst we were waiting to go to the airport. I cannot say enough good things about the staff at the hotel. They are awesome! Everybody is professional & polite. The bell boys are so helpful with directions, getting taxi's & suggestions for local dining. The reception desk & concierge service staff are just as helpful. We didn't eat at the Yew restaurant, but I am happy to report that they do offer a Vegan menu. I would 100% recommend this hotel to anyone traveling to downtown Vancouver. 詳情Expedia 旅客真實的評價
"Worth the money"
The staffs are very friendly and the location is perfect. I agreed with other comments that do not expect this is like the typical Four Season Hotel, it is more like the business class hotel. Overall, it is worth the money to stay there.Expedia 旅客真實的評價
"Great Hotel !"
Great hotel in the center of downtown, everything within walking distance. The service level in the hotel is over the top: desk staff, hostesses & wait staff remembering your name - outstanding !Expedia 旅客真實的評價
"Great hotel!"
Very nice rooms and staff, would recommend to anyone.Expedia 旅客真實的評價
"Great place to stay in downtown Vancouver, near to"
Lived up to expectations. Staff very friendly & helpful. Breakfasts lived right up to their reputation in holiday guides.Expedia 旅客真實的評價
"Great couples getaway!!!"
I took my husband on a getaway to downtown Vancouver, the first time visiting for both of us. The four seasons was beautiful, classy, and the staff was so accommodating and friendly. The restaurant inside was amazing too, great service, seafood, and drinks! We plan to go back in the near future.Expedia 旅客真實的評價
"Great for a business trip but not for couples!"
My husband were a little shocked to see how much of an office block this hotel was like. The building looks like it is from the 1970's and I'm sure it was very luxurious then, but now I would say it is more of a business hotel, as opposed to a luxury couple's retreat. We paid extra for the Deluxe Preferred-View Room but we ended up facing the newly […] built apartment complex that still had lots of construction workers in it during the day who could look into our room, so we didn't feel as if it was that private.The room was pretty decent - clean, and a very comfortable bed, the bathroom was a decent size with great L'occitaine amenities. The pool area was quite nice - I like the different flavored water in the water jars located in the gym area. When you swim outside though (the pool is half indoor and half outdoor), it's just very strange as once again, you are surrounded by highrises and so people in their offices can see you! Just not very private.We had a few drinks and appetizers downstairs in Yew, which I would really recommend. The food was delicious, the cocktails amazing and the waitstaff were very friendly.The one real complaint we have about the hotel was the concierge. We went to see whether we could book a whale watching trip and we asked the concierge about it. She was very rude and didn't explain to us what our different options were and frankly was quite patronizing to us when we have never before been whale watching and therefore did not know what to expect. 詳情Expedia 旅客真實的評價
"Very Good and Consistent with Four Seasons Quality"
Overall what we expected. Met our expectations for a Four Seasons.Expedia 旅客真實的評價
"Nice stay"
Everything about this hotel is what you would expect. The staff were friendly and helpful and the room was very nice.Expedia 旅客真實的評價
"Excellent hotel."
Staff was exceptional. Super friendly helpful. Courteous and hardworking. Location right downtown.Expedia 旅客真實的評價
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