The Cavendish London - 倫敦

The location is great and the service is excellent. I liked the room service - excellent.

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They certainly need to improve their service, especially those in the restaurant.

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I like the area best, but the room sizes were too small for any stay over one night and then not with anyone with you.... We were tripping over one another the whole time..... I got home, and for the first time in my life I recognized how much I took space for granted..... I've never been in prison, but perhaps they can understand....

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Service and location were perfect. Room not massive, but normal by London standards. WiFi is a bit flakey - keeps logging you out. Minor issue though for a great hotel in a perfect spot.

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Was pleasantly surprised! English breakfast was great!

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Absolutely splendid. The Hotel is great and the location is just outside all of the hustle and bustle. Couldn't be better. Would stay again in a heartbeat.

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Great hotel. Great service. We loved every bit of our stay.

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This was great value; the staff friendly and very helpful. Room: quality of a high order. Only drawback: room too crowded and little space to sit and watch tv. Difficult for 2 persons to move around easily. Ideal location if you want to walk to a pub, get eats at good priced eateries, and see central London.

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Hotels.com 旅客真實的評價

The hotel was clean, friendly and very convenient for what my son and I wanted to do for his birthday while in London. The staff was very helpful in giving reviews of places we wanted to visit. (Richard/Concierge). My son arrived very late. Receptionist (Kat) left a note for my son to receive a key and also made a special note that it was his birthday […] the next day. The hotel sent a very nice chocolate cake. It made his day. Bellhop (Fabio) was very helpful with directions and helping me organize a ride to my onward destination in England. Overall, I stay was fantastic. The hotel was convenient to Underground and walking. The room was comfortable, clean and had very good internet reception. Top marks overall. Thanks for the nice stay Cavendish. 詳情

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Perfectly located and affordable.. Clean, tidy with helpful and happy staff. Will definitely return!

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We had a great time - the hotel is centrally located, the staff was efficient and friendly - especially the concierge!

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The bed and pillows were so comfortable, bathroom big and spacious. We were on the 10th floor with great views of the city skyline. Staff were very helpful and friendly, and the location couldn't have been better for our needs. Breakfeast was delicious. We will certainly stay in this hotel again.

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I was visiting London on business. The cavendish proved to be convenient due to its location in close proximity to the Tube as well as a range of restaraunts that are open late. The staff were welcoming and very cooperative. My only gripe with the hotel was comfort. I have been in hotels all over the world and I tend to like soft beds. The Cavendishs […] bed was unacceptably soft so soft that if u slept on the edge u tend to fall off. Even after asking for a wooden plank to be placed under the bed it was still uncomfortable. 詳情

Expedia 旅客真實的評價

The Cavendish is well located and very comfortable. The kitchen is excellent. It's worth buying breakfast in advance if you are a breakfast person, as the menu and ingredients are high quality. The rooms and public areas are all well maintained and relatively cozy. The beds are excellent. Every member of the staff we encountered was very helpful. We'll […] definitely go back the next time we have the opportunity. 詳情

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We upgraded our room which was well worth it. as the standard rooms are small. Excellent hotel, fabulous location. Minutes from the tube. Nicely run Hotel. Fabulous breakfast. Did us until the evening

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This was not our first stay. We chose the Cavendish because we were so impressed the last time. The standard of service was as high as it had been on our previous visits. The location of the hotel is very good. We could walk to most West End theatres and venues. In my experience, this can mean you have to accept a lower standard of comfort or service- […] but that's not true of the Cavendish. As a retired HR professional (from another sector), I have to compliment whoever does the staff selection at the Cavendish. You are very good at your job! The calibre of staff and their training was excellent when we visited last time. It was just as good last week. 詳情

Expedia 旅客真實的評價

Hotel was quiet yet it's located in a very convenient location! Lots of great shops around for food, cloth and toys (Hamley's is 10 minutes walk). the only downfall isno free Internet!

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Very nice hotel. Good location and fairly modern. Rooms a little small, but ok overall

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A great hotel, well placed for access to west end and theatres, which are easily reachable on foot. Room was comfortable enough but felt slightly small, even by London standards. Staff were very pleasant and happy to offer us early checkin when we arrived. Overall good value and will definitely stay here again in future.

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Good Choice. Price of breakfast excessive. If having full breakfast, fine, But if only having coffee and toast, then excessive.

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Although I had requested a room with twin beds several days before arrival I was charged an "Upgrade" fee when we checked in. This was a dishonest ploy to pad my bill and made our stay less than enjoyable.Thank you.

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I was underwhelmed by the Cavendish and I am quite surprised at how well it scores on review sites. Rooms are extremely small even by the standards of large cities such as London. WiFi is expensive and there sent even free WiFi in the lobby. When will hotels learn that the customer now expects WiFi in the same way that we expect a pillow on the bed! […] One of our rooms was located beside a lift shaft and the sound insulation was inadequate. Meanwhile on every occasion we needed to use the lifts, one (of 3) was out of service and, in the mornings, one of the remaining two was regularly being used by housekeeping. I won't be back. 詳情

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This was our second stay at the Cavendish and we will use it again. This year we were unlucky in that our room was a bit too small and the bed too soft. The hotel did something about the bed as soon as we told them it was a problem. The staff are very professional, the hotel lobby and bar areas are comfortable and the food is good.

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The staff was very polite, the room very comfortable and we enjoyed our stay very much. We also appreciated the upgrade.

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The Cavendish turned out to be an almost perfect hotel experience at a very reasonable rate. The location (right off Picadilly Circus, across from Fortnum and Mason) could not have been bettered and was ideal when some public transportation was not available over the Christmas holidays. The staff were all very helpful and friendly, offering advice and […] promprt service even when booking extras not offered or even in competition with those of the hotel. The restaurant food was delicious. The hotel itself has been recently updated, and the rooms were extremely comfortable -- my only (minor) complaint was the size of the closets. We will definitely return to the Cavendish on our next visit. 詳情

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It was very convinient location for both shopping and sightseeing. Walking distance for all major shopping area and restaurants, also easy access to tube stations and bus stops.

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Great location. Nice and clean, and really pleasant staff. I'd go again.

Expedia 旅客真實的評價

We have stayed many times as both service, location and hotel have been great. Since then there have been lots of little cuts like no more slippers wifi extra and bathroom accsesories have been cut. The welcome on arrival was very curt and unfriendly which was dissapointing. Mentioned it to managment the next day and it shocked them, did make a kind […] gesture. 詳情

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Need to offer more choice for room service when the restaurant is closed. Bit disappointed that I was not told before booking that it was in fact closed over the Christmas period, if I had been I would have gone else where to experience special Christmas event.

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Excellent and very handily situated for what I was needing....good for shirts and truffles

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Beautiful hotel in the perfect location. Close to Piccadilly Circus, the parks, the tube and plenty of places to eat. The Concierge was particularly helpful in helping us get around town and finding the perfect place for a birthday dinner. Will definitely stay here next time we're in London.

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Westminster area. Within walking distance to Picadilly, Leicester Square (restaurants, casinos, movies) Westminster Abbey and Buckingham Palace. Fabulous service. Staff very friendly and helpful. Rooms are small, upgrading recommended if staying 4 or more nights. Very clean. Bathrooms large. Will return for business or leisure travel.

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Very nice hotel. Clean, friendly and helpful staff with a very good location. My disappointment was the late check-in especially for international arrivals which are usually there early. We arrived at appx 1100 am and were still made to wait until 3pm for a room. We spent the entire time hanging out in the lobby because we were too tired to travel anywhere […] at that point so our first day was a total waste of time ( we were only staying 4 nights). There is also no refrigerator in the room (just a mini bar) and the bathroom has no counter space. It is a nice hotel but personally I would not stay there again. 詳情

Expedia 旅客真實的評價

From the time we arrived, the experience was great. We were very tired and a bit disheveled but the staff welcomed us in and made the checking in process so simple that we were settled in our room within minutes. Lovely spacious room and a huge bathroom! Only hassle was that free Internet was not available in the room, only in the lobby.

Expedia 旅客真實的評價

I was expecting a nice "4 Star" Hotel, but we got was, in my opinion a 5 1/2 star hotel! I don't know what else anyone could ask for to keep it from having a 5 star rating! There is an in-room expresso maker with different types of coffee, a HUGE tub in the extravagantly appointed bathroom (complete with 2 luxurious robes AND slippers, a bose surround […] sound ipod dock with remote control and a fantastically comfortable king-sized bed with wonderfully soft lines, pillows and comfortors. I couldn't think of anythig else I would have needed that wasn't already in the room. The hotel staff were friendly & professional - 2 concierge staff at the desk who were able to connect us to the tours we wanted, complete with maps and personal directions and recommendations for theater & dinner! I booked at the Cavendish because it looked nice on Hotels.com, but I will INTENTIONALLY book again! Great place, close to everthing you may want to see in London! 詳情

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