吉隆坡皇冠假日酒店 (Crowne Plaza Mutiara Kuala Lumpur) - 吉隆坡

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事先皆已電話告知務必預留一張大床房型,且也都付款完畢,今天即使我沒入住也應該保留下來,而且錢早都已經付款完畢了,那間房本就應該保留下來,但3點多入住時,確告知已經沒大床的房型,希望我再補差額住再高一等的房型,如果是如此,我何必預先付款訂房?流程控管相當差勁 該飯店上網皆須付費,對習慣或需要上網的來說相當不方便,且費用相當不便宜

I was very pleased and very comfortable. The staff was very courteous and the location is fantastic. Keep it up. Will stay again next time.

Great location! Just few mins waliking distance from Pavilion, KLCC, n all the hot spots. The only drawback is that the room is a bit smaller. But other than that everything is GREAT

This hotel is well located and has good service. The monorail is just outside to take you to China town or other places. The only problem was the breakfast the first morning. Almost all food was gone when we came down at 10...

Everything in this hotel is maintained to the highest standard. They even supplied all toiletries,and when it rained the concierge supplied us umbrellas. The location is great with shopping and local Food close by. Highly recommended

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此旅客沒有留下意見。

The staff is extremely friendly and the overall service is very good. The stay is very pleasant. My only gripes are with the hardness of the bed, although it may be good for those with back problems and the room temperature at night - it is too cold even though the thermostat is set to 27 deg and there are no blankets provided. I can understand that […] the flushing system tries to save water, but it needs getting used to: toilet paper tends to stick on the side and the flush button has to be held down throughout the flush! 詳情

Nice helpful and friendly staff, great location with the handily monorail just across the road. Room was nice overall, great shower, spacious, several tv channels, bed a bit too hard for us, bed drape not the cleanest, neither was the chaise chair. Staff allowed an early 10am check in at no extra charge. The outdoor pool area was very nice. Very satisfied […] overall for the money. 詳情

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This hotel is a little older but in good condition. the room was great with an excellent bathroom. However we would not recommend this hotel and would not stay again as we found the service to be well below the standard of other hotels we have stayed in in KL. We found the common areas of the hotel e.g. the lobby bars etc to have no atmosphere and the […] staff to be less than helpful. The porters and concierge were very good but other staff members were not so good. We didn't have a turn down, our room was not ready when we arrived and to comensate they gave us one free coffee (not two even though we were a couple). When we went to get our free drink the waitress was very rude. In the end we ate and drank at other hotels where the service was much friendlier. We were in KL for four nights but moved to another hotel after one day as the friendly service is part of the Malaysian experience for us. 詳情

The quality of service is very poor. Waited for 5 hours before i could get my room when I had even requested for early check-in. They had to change my room twice due to room default and the wait for each room was an hr! Other than this, it is fairly ok to stay in the hotel.

Fantastic hotel, fantastic location, walking distance to so many wonderful attractions and shopping centres. We had 3 rooms in total and the only thing we could fault was the hardness of the mattress although wasnt really a problem as you can call to get a mattress topper put on which makes it alot better. We also took 2 babies and a toddler to this […] hotel, they also loved it and the staff loved them!! Would definetely consider staying there again on our next trip back to KL. Happy Traveller :) Perth, Western Australia 詳情

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The Crowne Plaza Mutiara is nice and central especially being close to the monorail station helps and the shopping district. The service was good and the hotel was clean but the condition of the room could have been better for the price as the room was a little worn and not everything worked properly.

The hotel is very central and next to the monorail station. On the other side there is an exit where you can walk (if you like) to the Petronas Towers. The hotel staff is very professional and friendly. Even for a picky 5-star resident it is great. So all good, next time again. Great hotel, great people, great location.

It was my first visit to KL and this hotel is centrally located walking distance between the Petronas towers and Bukit Bintang and all the malls, which are walking distance, the monorail train station is rigjht outside the hotel which is great. The hotel was clean and really friendly staff I will definetely stay here again, the view of the petronas […] from my room was really stunning, my room expextation far exceed my needs very spacoius and bathroom was perfect 詳情

Beautifull big imposing hotel , services modicum beds too hard , towels has seen better days,TV from the old 70's ( I was told rejuvenation underway) staff not very obliging

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此旅客沒有留下意見。

Great Hotel with Great Service Will definitely return when visit KL, Malaysia

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Highly recommended for quality of service, facilities and location. The dining room buffet menu is terrific. The staff were always helpful, answering all our queries enthusiastically.

very nice hotel,central to KL, clean ,modern and happy helpful staff would recomend to stay and would stay there again .

此旅客沒有留下意見。

此旅客沒有留下意見。

此旅客沒有留下意見。

此旅客沒有留下意見。

위치는 정말 좋아여. 걸어서 쌍둥이빌딩, 시내중심가,쇼핑가 다갈수 있구 호텔바로앞에 도심모노레일 역이 있었고.. 방이 정말 크고 개끗함. 이스타나 호텔(바로 근처임)도 담날 숙박했지만, 후회되더구만요. 그냥 잤으면 더 좋았을듯... 식사는 하진 않았어요.. 가격대비,좋은 호텔이라고 판단됨.친절한 종업원(한국말도 때때로 함.) 호텔바로 앞에 KFC가 있어여..아침점심먹기 좋아여.. 애들도 같이 갔지만 엑스트라베드를 따로 받진않더군요,..

此旅客沒有留下意見。

离双子塔和购物都很方便，下次还会选择此酒店

L'hotel si trova in un'ottima posizione, a pochi passi del KLCC. Personale gentilissimo, ottimo il ristorante e fantastica camera al 28.imo piano, con vista panoramica sulle Twin Towers. Al termine del nostro soggiorno abbiamo deciso di trascorrerci un'altra notte e ci hanno trattato molto bene, dandoci una stanza sempre al 28. imo piano ( su nostra […] richiesta ), ma con vista sulla Menara Tower. E non avevamo prenotato!! Siamo capitati li' al ritorno dal soggiorno balneare nel Terengganu, verso le 17.00. Questo e' un hotel che raccomando vivamente ad ogni turista; ottimo anche il rapporto qualita'-prezzo. 詳情

Dieses Hotel würde ich immer wieder empfehlen! Super Lage im Golden Triangle (KL Tower, Petronas Twin Towers, Bukit Bintang Shopping District- alles in ca. 10 Gehminuten erreichbar). MRT Station direkt vor dem Hotel. Perfekt für einen Städte-Kurztrip! Zum Relaxen am Nachmittag schöner, gepflegter Außen- Pool-Bereich in der 4.Etage. Wer gut und gerne […] frühstückt, darf auf keinen Fall das Mega-Frühstücksbuffet verpassen, da bleiben keine Wünsche offen! (direkt dazubuchen für geringen Aufpreis!) 詳情

酒店位置好，离双子塔很近，走路10分钟，门口就有轨道车，到市内其他热闹的地方很方便。 酒店前台有一位年轻的女接待员很好，不但中文流利而且态度温柔。不过其他的服务员就一般了，至少在我们询问有没有中文服务时很干脆地回答说没有，并且也没有帮我们解决的意思。

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Hjemmesiden er ikke opdateret, f.eks. vises der en udsigt til Petronas tårnene, men på grund af nye byggerier, er udsigten væk. Det virker ikke rimeligt, at man skal betale for brug af internet - dette burde være standard for et 5-stjernet hotel. Rengøring var kritisabel - vi måtte bede om rengøring, var ikke sket kl. 18.00.

此旅客沒有留下意見。

此旅客沒有留下意見。

此旅客沒有留下意見。

Ett perfekt hotell, har inget att klaga på. Första hotellet jag har bott på där personalen märker vad man vill innan man ens har ställt frågan. Läget kan heller inte vara bättre i Kuala Lumpur. Ligger c:a 5 minuters gångväg från shoppingområdet och 15 minuters gångväg till KL Tower. Närmaste monorailstation ligger alldeles utanför hotellet.