Park Central New York - 紐約

* stay 7nights, nobody clean up my room in 4days, even I told them we go out, please arrange to clean up my room. * keep luggage in the lobby need to pay money...

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服務品質一般般，但也沒有什麼好可以抱怨的。地點一級棒是沒話說，價錢以紐約來講又算便宜。

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此旅客沒有留下意見。

Hotels.com 旅客真實的評價

comfy beds no tea or coffee making facilitys nothing in room except beds grerat location

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此旅客沒有留下意見。

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The room was very nice. Clean and comfy. In the middle of everything, and very secure and safe. It was currently under construction when I went, so there was no room service, elevators were very slow and there was no express checkout. I waited at least 10 mins for them to give me a receipt when I was called to a receptionist. Otherwise, the hotel […] is very nice. 詳情

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The water pressure in the toilet was very low. couldn't flush down the toilet paper.

Hotels.com 旅客真實的評價

此旅客沒有留下意見。

Hotels.com 旅客真實的評價

We were terribly disappointed in not being notified that the hotel was under MAJOR renovation. The main lobby was closed, no ice machine, no business office, no room service. In a word, nightmare! For the price we paid, whcih was no great bargin we felt cheated.

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Recently updated room, modern decor, top fixtures, friendly service, very clean, across from Carnegie Hall, short walk to Central Park, museums. Will stay here next time in New York.

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Hotel was outdated and beds and rooms were surface clean but not really clean. Room smelled like moth balls. Also very noisy - noise in halls starting at 7 am.

Hotels.com 旅客真實的評價

being a previous owner of the Manhattan Club, this hotel is very reasonable

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Not a nice place to stay. It's dingy and used hard. Smells weird too. The only thing it has going for it is its location.

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Barely slept because of a jack hammer outside my room at 6:30 in the morning. Checked in late the night before and the hotel clerk said nothing about hotel construction outside my room. Then the next morning all they would do is apologize for the inconvenience.

Hotels.com 旅客真實的評價

此旅客沒有留下意見。

Hotels.com 旅客真實的評價

Hotel under redurbisment no facilties room only grab and go breakfast which was expencive cheaper to go outside. Hotel will be brilliant when finished but this did not help us.

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I've stayed at this hotel many times, and always go back to it for location and price. As far as NYC hotels, the rooms beat all others in this price point. I was disappointed to learn upon arrival that the lobby was closed, as well as the restaurant and bar, due to renovation. This also meant no room service. We got a newly-renovated room, which was […] very nice, but if I'd known the hotel was under construction and had no services, I would have stayed somewhere else. Felt a bit deceived by this since it was not mentioned on the Website. But it's still a great place .... but will make sure renovations are done before I go back. 詳情

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The hotel is going through extensive renovation work; There is no reception, there is barely a concierge, no dining facilities nor room service or gym or whatever. Basically, there is just the room, which depending on your luck you get a potentially noisy and half finished renovated room or an old one that clearly needed some work done. It is unacceptable […] for this not to be advertised and that you do not know about it until you show up to check in. Completely unacceptable 詳情

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I think the hotel is in a great location. I think that the rooms could have been cleaner. It could have been from the renovations. I will give it another chance after the renovations are done.

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The rooms are good size for Manhattan and were clean, except for the grout in the bathtub. We did not hear any noise from the renovation. The location is terrific!

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The expensive single bed room faced an ugly light weel on the 17th floor. No sun or views. Could not shut off the loud fan coil unit at the window. No window screen. The shower was older dirty tile floor and small in size with very small sink. The lobby is under construction. I rate this 1 star of 5 stars. Would never go back.

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The location was the most convenient available, but remodeling diminished the services (lobby and restaurant closed). Not the best value as a result.

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Great location but under massive refurbishment.Poor availability of hotel facilities.Should have been better advised.Room did not have its own a/c control !!

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I was extremely disappointed! The entire lobby was being renovated... No restaurant, no bar, no room service. Also, the climate control was awful... My wife and I like our rooms on the cool side. We could not get the room to cool down. Now I know how pricey mid town hotels are but this hotel was a glorified Motel! I am sure it would have been fine without […] the renovations, but I have no way to know that 詳情

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Hotel was perfect, room was beautifully refurbished and modern, staff was friendly and helpful. Totally quiet and comfortable. Great location. The price was phenomenally good for this upscale hotel in NYC.

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Hotel is currently under renovation...not all services are available. With that said the renovated rooms a nicely appointed and very comfortable

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此旅客沒有留下意見。

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Great location. Would be a terrific place to stay when renovations are complete. Extremely unhappy that hotels.com did not note that the hotel was undergoing renovations when I booked. The construction is not a big issue, and the lack of any restaurant or other services closed due to construction was an issue. Had I known before booking, it would be […] ok and I would have worked around this. Hotels.com needs to include this type of information during booking so a customer can decide if that is an issue or not during booking. 詳情

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此旅客沒有留下意見。

Hotels.com 旅客真實的評價

The hotel is currently undergoing renovations, which means the entire lobby and all amenities, restaurant, bar, etc are closed. Whats left is a pokey little side entrance with a clean but uninspiring temporary lobby. Not clear from web page that these renovations were taking place. Room was clean and service was otherwise good - but still felt conn […] ed. 詳情

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此旅客沒有留下意見。

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It was fine....some little points- needed to re plenished the caffeinated coffee packet the second day , and the heat turned on in the middle of the night making the room too hot- had to open the window to sleep. Otherwise fine.

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For my first trip to New York, I didn't have a lot of time. The location was great, staff was friendly and courteous. The only time I noticed the renovation was coming and going, as it was through side door. I'll be staying there again.

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It would have been fine if they warned us that there would be guys working next door and playing loud music while they worked on the hotel. Our room and bathroom were clean and very comfortable otherwise. The location was great - two blocks from Central Park.

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My wife and I greatly appreciate the surprise upgrade for her 50th birthday. It made the whole stay awesome! The only two down points were that the TV in the master bedroom didn't work so we slept in the guest. It also took close to an hour to get our car. We called before hand but the message never got to the valets.

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The hotel is very convenient, just south of Central Park on 7th. The room was very newly renovated and the price cannot be beaten. Stay here...

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Not a whole lot of welcoming feeling here. Ugly lobby. Tour groups sprawled all over. Check-in folks that seemed gleeful at making me wait. Four agents behind the counter, I'm the only one checking in , no eye contact or acknowledgement, for 5 minutes. The room was fine. Renovations seemingly on all 6 sides of my room started at 9. Check out time was […] noon bit I couldn't stand the deafening noise. I left at 10. Bad value and not that cheap. 詳情

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Convenient location to the subway and great view of Times Square. However, Times Square is simply so glaring and flashy that you should be prepared for that if your room faces in that direction (I drew my window shade all evening). Overall, no qualms about my stay.

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Disaster of a hotel right now, I'd strongly suggest staying away until remodeling is complete. First, the nice lobby and restaurant you see in the Hotel.com's preview doesn't exist. They are both closed for major renovations. You walk in from the side street into a temp room for checking in. Fine I could live without the fancy lobby/ restaurant. I was […] on vacation with my son and really didn’t give it a second thought. The actual room was small even for NYC standards, older décor, but clean. But what really upset me was they gave us a room on the 5th floor directly below the 6th floor they were demolishing. Are you kidding me! I went back to my room after a big day of walking around central park and checking out the sites to a demo crew smashing apart the walls and bathroom titles in the room directly above ours. I couldn’t stay in my room nor could I hang out in the lobby since there was no lobby. It was sooo bad it was actually comical. This is not a 4 out of 5 star hotel and should not be advertised by Hotel.com as one. 詳情

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Only complaint was the hotel is under construction and notification of that was nowhere to be found until we checked in. Everything okay except for starting construction before 8am on Monday morning. Staff were wonderful. Hotel was clean, some items such as rug a little worn, hence under renovations.

Hotels.com 旅客真實的評價

Good

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Although I asked for a King Bed, upon checking in and going to room I was given two double beds. I was told reservations through Hotel.com were not guaranteed for room type. Very disappointed. Also while the location of the hotel is great, they are updating the look and in the transition the overall look was just ok.

Hotels.com 旅客真實的評價

The lobby, bar, restaurant and room service were all closed for renovation and I was not informed of this before I made the booking nor is there a mention of it on the hotel website. I did not learn about the renovations until I arrived at the hotel and was quite upset about the situation. In addition, I was awoken by construction noise at 8:00 in the […] morning. Altogether an unacceptable experience and I would not stay at this hotel ever again. 詳情

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It's an ok hotel . The vending machines do not work o. Any of the floors .. other than that one night is good to stay any more days.not recommend. But let's see after they renovate maybe it'll be better .

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此旅客沒有留下意見。

Hotels.com 旅客真實的評價

As on previous visits, the hotel was clean, comfortable, the staff was extremely friendly and the location is outstanding. During my 6-night stay there, the weather went from unseasonably cold to unseasonably humid, and - unfortunately - the hotel had yet to turn on their air conditioning system. The last few days of my trip, the room was uncomfortably […] hot. Fortunately, the windowns could be opened a bit, but by spring in NY, the air conditioning system should be functioning. 詳情

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The hotel is under construction. The main lobby is closed and they have a makeshift lobby off the main entrance. Internet is $15 per night, and it did not even work. Although check out time is at noon, the hotel renovations begin promptly at 8:30am. My room was directly beneath a room being completely gut renovated and, because the noise was so loud […] and intense, I felt I had no choice but to check out at 10am, two hours earlier than planned. Until construction is done, I would no longer offer this property. Construction occurs weekdays from 8:30 to 5:30pm, which essentially means you can not use your room during these hours unless you don't mind the continuous sounds of a saw and a jack hammer. 詳情

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The hotel was being renovated, which would have been nice to know prior to booking.The position is a great midtown one. The staff were very pleasant and accommodating considering that there wasn't a proper lobby, no bar, no restaurant, no room-service, due to the renovation, and only 6 or so floors open!

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此旅客沒有留下意見。

Hotels.com 旅客真實的評價

They either closed down their front gate or never had a big one, took me half an hour just to find the space--lobby is ridiculously small. Booked & pre-paid for king concierge, got a tween on fifth floor, and there were staff still cleaning the room when I got in. Went back to front desk and was told that King concierge is no longer available, I have […] the option of a refund or living in a standard tween with thirty bucks back (which I have not got). Metro right by. Overall bad experience 詳情

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