累積 10 晚，送 1 晚*！
紐約艾塞克斯豪斯 JW 萬豪酒店位於紐約市中心，可步行到達卡內基音樂廳及艾德蘇利文戲院。洛克斐勒中心及現代藝術博物館也近在咫尺。
紐約艾塞克斯豪斯 JW 萬豪酒店 附設健身中心、水療浴池及蒸氣室。公用地方提供無線上網服務 (另收費用)。此 4.5 星酒店的商務設施包括商務中心、小型會議室及會議室。此高級酒店設有咖啡店及酒吧/酒廊。酒店可為住客安排禮賓服務、婚宴服務及活動餐飲服務。其他酒店設施有桑拿浴、操多國語言的服務人員及禮品店/書報攤。住客可使用泊車設施，費用另計。車位有限，先到先得。這是全面禁煙的酒店。
紐約艾塞克斯豪斯 JW 萬豪酒店 提供 509 間冷氣客房，設有保險箱 (可放手提電腦)和迷你吧。睡床用上Pillowtop 特厚豪華床褥及高級寢具。電視可收看收費電影。所有客房均備有書桌、免費報紙及多線路電話連留言信箱。浴室設有浴袍、名牌浴室用品、化妝鏡及風筒。其他服務設施包括拖鞋及熨斗/熨衫板。此外，酒店可按住客要求提供雪櫃、房內按摩服務及防敏寢具。酒店提供客房清潔服務 (每日)，每晚更有開床服務。
Immerse in total relaxation. The Spa at Essex House New York features his and her private relaxation rooms, sauna and steam rooms along with tranquil treatment facilities for facials, body wraps, scrubs, and massage therapies.
Buildings crane above one another to claim views of Central Park, a piece of real estate valued at more than $528 billion. Surprises abound in its 843 acres. The grounds include a castle, a zoo, several lakes, and an Egyptian obelisk. A city that never sleeps needs its quiet time, too: Central Park has six designated “quiet zones,” including Strawberry Fields, the monument to John Lennon.查看所有位於紐約的酒店
在我們辦理入住登記那天，酒店的外面正進行比賽，這導致通向酒店的所有入口都堵塞了，交通阻塞了幾個街區。我們不得不在幾個街區遠的地方下車而且拖著行李箱步行到酒店。酒店有我們的郵箱地址而且應該聯繫且告訴我們比賽的情況。客房服務試圖在每晚6點進行夜床服務，這是顧客為晚上做準備的黃金時間。我們問是否可以在晚上7點我們離開房間後進行夜床服務，客房服務人員繼續企圖在6點開夜床服務而且沒有在稍晚回來執行次服務。酒店的後門在中午12點後就鎖了，但沒有提前通知。儘管前臺問我們早上想要什麼報紙，但根本就沒有遞送報紙給我們。前臺只是簡單地說他們已經沒有了。在我們在那住的最後一天，餐廳沒有提供早餐，我們是顧客，但卻沒有提前通知。前面酒吧只自助餐只要40美金一人。在我們吃早餐的時候，酒店在進行一些維修，這導致火警報警器 […] 響了。在退房時，員工問我們是否住的愉快而且我們陳述說我們遇到了一些她可能想提醒未來顧客的問題。那員工只是說“噢”而且繼續幫我們辦理退房手續，很明顯，她不想知道客人關心的是什麼。 閱讀更多Hotels.com 旅客真實的評價
酒店非常好，服務棒極了而且位置完美，在Central Park south。步行就能到Lincoln Center和Met Opera。Hotels.com 旅客真實的評價
The JW Essex House所處的位置很完美，就在Central Park不遠處。員工和藹可親且樂於助人。門房在幫我們找老少鹹宜的餐館幫助不大。但是總的來說，這是一次很棒的住宿而且我會再預訂。Hotels.com 旅客真實的評價
This is the second time we have stayed at the Essex. First time under Marriott management. Hotel seems over priced for amenities, so I guess you are paying for location, NY etc. Drinks in the bar were $18.00 each and wifi was $16.95 even though room costs were almost $500.00 per day.Hotels.com 旅客真實的評價
"great safe area/beautiful hotel"
perfect comfortable rooms, great service, best location in nycHotels.com 旅客真實的評價
"Essex - great location to Central Park"
Stayed at hotel during the NYC marathon weekend. The hotel rooms were nice, spacious and clean. Hotel service was great. Friendly and helpful staff. I loved staying at this location. Much quieter neighborhood but still close to shopping, sites and across the street from Central Park.Hotels.com 旅客真實的評價
"Not what it used to be"
Used to be a lovely, well maintained hotel. Not any more - showing signs of wear from the lobby to the rooms. Lobby looking a bit shabby and not well kept, from condition of the rugs and floors to the smell, which isn't pleasant. Rooms also just a bit run down.Hotels.com 旅客真實的評價
Amazing getaway.. Our only complaint was that we called a month in advance to specifically request a room with a view of Central Park. We were supposedly guaranteed one, however, upon arrival were told no such room was available. So although the hotel was great and the rooms were nice, guarantees mean nothing to JW Marriott. Now we know.Hotels.com 旅客真實的評價
"All that glitters is not gold"
This was such a grand hotel and on the surface still appears that way upon entering. The actual room was tired and in need of a makeover. The lighting was complicated to operate and did not offer much illumination. The worst feature was the positioning of the faucet handles on the bathroom sink. They were right along the rim of the counter and poked […] you in the chest when leaning over to brush teeth, etc. Very strange. 閱讀更多Hotels.com 旅客真實的評價
"attended a wedding there"
Our room was not available with a king bed when we checked in. I was told we would have a rollaway but that did not exist! We settled for a room with 2 double beds. The room stunk of ben gay which they did try to alleviate but the odor was in the bedding also. I had discussed with sales that I would be attending the wedding and wanted to make sure that […] the bride and groom knew I would be there. They were not told so that was a little embarrassing. They felt bad that we did not have a welcome bag or invite to the brunch. 閱讀更多Hotels.com 旅客真實的評價
"Makes me sad"
What has happened to the Essex House of old? What a tasteles refurbishment. The rooms are dated and the service is the worst I have experienced in the USA, especially those that work behind the bar that seemed happier talking to one another or eating nuts out of the jar meant for customers. The room we were given on arrival was next to the air conditioning […] unit and so the constant hum in the background was louder than the 747 we had flown in on. The TV, the air conditioning and the wi-fi didn't work. They seem to have a lot of staff stood around the Lobby, but nobody was ever willing to help with cases etc. They did somewhat reluctantly agree to changing our room, but they seemed aghast when I asked if there was someone who could move our bags between the two rooms. Will not be staying there again. 閱讀更多Hotels.com 旅客真實的評價
Great location and nice hotel. The room décor was dated compared to other Marriott properties and smelled of smoke which was unfortunate.Hotels.com 旅客真實的評價
Our stay was extraordinary. Service from the front desk at check in through check out was the best. They went extra steps to please us the whole way. Looking forward to our next stay.Hotels.com 旅客真實的評價
"Huge room- close to everything."
We truly enjoyed our stay. Beautiful historic hotel right in the middle of it all.Hotels.com 旅客真實的評價
The staff was very nice and friendly but our room was a little dingy with stains on the carpeting. Our mini bar was locked and even housekeeping could not get it to open. With no coffee maker, they should have offered coffee in the lobby.Hotels.com 旅客真實的評價
"Centrally located for both business and pleasure"
I have stayed at the hotel a number of times and find the staff to be incredibly attentive to guest needs. The rooms, gym and common areas are always very clean, well lighted and the art work very attractive. The location provides guests with a short walk to some of the best shopping and tourist sites including Central Park (directly across street) […] as well as close proximity to many of NY's corporatations like IBM, Morgan Stanley, JP Morgan, etc... 閱讀更多Hotels.com 旅客真實的評價
"Hotel Conveniently Located and Exceptional Service"
The Hotel is perfectly situated in the middle of most tourist attractions. Walking distance to Central Park, The Food Hall, 5th Avenue, Top of the Rock, Broadway, Time's Square & countless other attractions. Aside from needing a taxi to the airport, we only needed a taxi once during our 4-day stay. The hotel staff was exceptionally nice and eager to […] help with any thing needed. The Concierge gave the best recommendations and the maid service was top notch. Our room would get serviced twice a day and we always had ice in our bucket. The Hotel Restaurant had an enticing menu with a very friendly wait staff and Room Service was 24-hours. I can't say enough about the service! My group consisted of 3 people and we stayed in a roomy Junior Suite. The bathroom was large, the lighting was adequate and the walk-in closet was an added plus to accommodate clothing and shoes for 3 girls. I would definitely stay here again! 閱讀更多Expedia 旅客真實的評價
The receptionist was very efficient and we checked in smothly but the elevator hall had no security eventhough there was a sign to show the room key and anyone could take the elevator to all the floors. We stayed in junior suite hoping for at least some kind of a view but to no avail. Walls and walls only. The interior was dated and unpleasant. The […] bathroom door had a scratch as if somebody tried to open it with a crowbar. Bathroom door got jammed coming out as expected and had to body check the door. The handle for the faucet on the sink were in the front of the sink. Unusual and very much in your way when washing your hands and face. There were three different settings for the shower; hand held, from the top and faucet to fill the tub. However, the dial sign was missing on the hadle to choose which one to use so one had to get sprayed one way or other to get the water running. As for the room, there were holes on the wall where some fixtures were removed and few pieces of garbage were still left on the floor as well as on the dresser. When the room was cleaned the following day, mini bar was refilled but somehow a jar of nuts were left out and we were charged automatically. (We did get the charge taken out) Checking out was another unpleasant experience. Only one person was working, taking care of a group of people checking in. It was 9:30 in the morning and we expected a smooth exit but had to wait for 15 minutes until more help came to the reception desk. 閱讀更多Expedia 旅客真實的評價
Location of the hotel was excellent. But spa and gim were closed.(it wasn't written on website when we invited). There is smell not good in the room. There is noise from out side of facilities of hotel. We ask for another room , but they hadn't.Hotels.com 旅客真實的評價
"This is my 6th time staying there. But my last."
The bathtub handles didn't work. Called twice to get service. Disappointed.Expedia 旅客真實的評價
"good service..still needs work"
Service was great...halls dark and a bit confusing layout.....Hotels.com 旅客真實的評價
"The Essex House"
Great front desk and concierge services. Room service was slow and didn't always bring what we had asked for. Hotel was beautiful with a Great Gatsby feel to it....very classical.Expedia 旅客真實的評價
"Very nice hotel next to Central Park"
This was a very clean, nice hotel across the street from Central Park. The concierge had very good recommendations for Japanese restaurants. We chose to go to Blue Ribbon, which was a couple blocks walking distance away. We were very pleased with the food there. My husband was able to go run in Central Park the next morning. Within walking distance […] was the Plaza hotel, where we ate lunch in the Todd English Food Hall in the basement. 閱讀更多Expedia 旅客真實的評價
"great hotel but could need a touch up"
Nice hotel and good service. It could use a touch up and seems old in the hallways and in the rooms upstairs. Excellent breakfast buffet.Hotels.com 旅客真實的評價
"great location for families"
The room was huge in size. Double beds is standard in NY, but the size of the room is gigantic compared to other hotels, even the 5 stars! Nightly turn down service is nice; they leave chocolates and the kids loved it. Across the street from Central Park and walking distance to Times Square (Toys r us with giant ferris wheel and m&m world), Museum of […] Natural History, FAO, Broadway and other touristy spots. Staff was pretty good. Nothing like the southern hospitality I am used to, but okay. Some staff seemed annoyed to be bothered, but a lot of New York is like that. Hotel is getting some outside renovations but noticed no construction going on while we were there. Our 2 double bed room overlooked a "court yard" aka 3 brick walls, but ended up being perfect because we heard absolutely no noise; traffic or anything else from anyone. Only bad thing was that there are no ice machines so we they had to send it up each time after we called them for it and the fridge has sensors, so you cannot 'borrow' it to put your own water or whatever in it. Besides that, it was perfect. We would stay there again next time we go back! 閱讀更多Expedia 旅客真實的評價
requested 2 beds and pull out couch............no couch. 3rd floor was a view of the air conditioner...........Hotels.com 旅客真實的評價
"Get a good night's sleep!"
The walls are apparently very thick as I don't have a problem with neighbor noise here, unlike other places. Usually good mattresses too. Unfortunately, I saw a silverfish in the bathroom, though. Otherwise, everything was very nice, as usual.Expedia 旅客真實的評價
nice location but the rooms are stating to look beat up with chips on the furniture and just worn down. also if you book a room w queen beds your view will be a 60 foot brick wall!Hotels.com 旅客真實的評價
"Fab stay with minor issues which were easily fixed"
Well first of all the hotel is very nice, people who moan on here do not listen to them because you do get people that moan about the little lest of things. I had a couple of small minor issues when there some not always the hotels fault. Everything I asked for or had a problem with they fixed for me pretty much straight away and Patrick the manage […] was superb! If I could afford to give him a big tip I would of done. I I go back to New York would deff stay there again. 閱讀更多Expedia 旅客真實的評價
"best of everything"
great location, great amenities, super nice rooms, great hotel!Hotels.com 旅客真實的評價
"Nice rooms but plumbing issues"
I liked the location and staff and the second room that I got moved to. The first room had pipes that knocked in the night intermittently, making sleep impossible. On raising the issue, and after a visit by a gentleman from maintenance, I was moved to the second room but the key did not work, requiring an expedition to the front desk. Bottom line was […] that I didn't get to sleep till after 1 am., not so good as I had to be up at 7 am. The second room met all my expectations, except the lock issue continued for several more trips to the front desk until a gentleman from security reprogrammed it. I will try the hotel again on on the assumption that all of this was a one off. 閱讀更多Expedia 旅客真實的評價
"Location is superb."
Location is superb. Walking distance to 5th Ave., Broadway, Lincoln Center, Central Park.Expedia 旅客真實的評價
"Nice hotel, great location"
The hotel was very close and convenient to the areas I needed to visit during my stay. It was very clean and staff very accommodatingHotels.com 旅客真實的評價
"JW Marriott in NYC"
We always stay in Essex House everytime we are in New York. We were never disappointed and this time, it's the same. Since it became JW Marriott, it's even better. Great location, great hotel.Hotels.com 旅客真實的評價
staff where outstanding at all times.Superb location .Well deserves its 5 stars. A memorable stay.Thank you.Expedia 旅客真實的評價
An excellent location, near enough for the centre whilst being away from the full hustle and bustle of New York. A touch of luxury whilst not feeling uncomfortable.Expedia 旅客真實的評價
"Changeover to Marriott has been seamless"
I stayed at the Essex House a week before it changed over to the Marriott. With the flag change there has been no drop in quality or service. Location is still superb and the rate seemed lower than when the hotel was the Jumiyerah flag.Hotels.com 旅客真實的評價
"The Best Place Ever!"
How can I describe perfection. The most absolute best stay in any hotel ever! The staff the room service the wonderful personal touches. I would stay at this hotel again in a skinny New York Minute. The location is fabulous, the decor is sensational and the entire experience was beyond compare. I'm going to make reservations to stay at the Marriott […] Essex in New York again. Truly a wonderful home away from home and after this experience I would stay at any Marriott in the world - just a fantastic place to be. Thank you so much to all the wonderful staff! 閱讀更多Expedia 旅客真實的評價
"Stylish Marriott Essex House New York"
Great service from the Concierge desk, who were able to get tickets to some of the best shows on Broadway. Love the location, close to Central Park and excellent shopping and restaurantsExpedia 旅客真實的評價
"Location, view and comfort"
This is a beautiful grand, huge old hotel overlooking Central Park. We stayed a week and could easily have stayed longer. While the rooms needed some things fixed, they were big, with more than enough room to swing a squirrel. Staff were friendly, although housekeeping were anxious to get in and clean room despite the DND sign (and a very fair daily […] tip). I am not a big fan of turn out (if you can't fold down your own bed sheets what business have you being in a hotel) but was grateful for ice at cocktail hour. The hotel is a good distance from the nightmarish Times Square so you can walk down and witness the damage corporatisation can wreak on a city without living it daily from your hotel. Check out the old money of NY Aths Club next door, walk in the Park, eat, use the Subway, take the tourist double decker. This is a well located hotel. 閱讀更多Expedia 旅客真實的評價
Much of the hotel is under construction downstairs, but the restaurant was still great for breakfast. The High Quality Evening Restaurant is gone, TOO BAD! It had one of the best wine list. The Spa is still Terrific, but I have heard it is going to be replaced by a fitness center. The future is not bright for this Great Hotel and as a result it appears […] that it will soon be less than a JW Marriott. Sadly, because the Spa is closing and terrific restaurant is gone I will not be referring anyone to it. 閱讀更多Expedia 旅客真實的評價
"NOT WORTH THE MONEY..BETTER VALUES ELSEWHERE"
broken lamps bedside filthy rug EVERYWHERE only there one night........... already told it allExpedia 旅客真實的評價
"Overall, great hotel"
Housekeeping would come 2x a day to clean your room. However, on the day of checkout, housekeeping came in 2x before the checkout time making us feel being rushed to leave the hotel. Friendly and helpful staff.Expedia 旅客真實的評價
Overall Great! Two nights of stay, great staff. Breakfast average.Expedia 旅客真實的評價
I already payed in full my hotel with Expedia and then I discovered they overcharged my credit card more then 300 $.I needed to call my credit card etc.No phone call from the hotel or an apologize!!!!!Very disappointing!Expedia 旅客真實的評價
terrific. Customer service at its best.Hotels.com 旅客真實的評價
"great hotel to spend the week end in Boston"
perfect location to visit Boston . The hotel is located in front of the Common park and the historical area of Boston. Nice restaurants and shopping streets around.Expedia 旅客真實的評價
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