Even thought the room is comparatively small, their service is excellent!!! they provide us a mobile phone during our stay and offer free pickup and dropoff service around Seminyak area, my hubby and I found it very thoughtful cuz this was our first time in Bali and we were worried about getting lost or calling the bad taxi. besides, their in room breakfast are DELICIOUS!! so many to choose from the menu!! (I tried almost everything and the indonesian style is the best! but the fresh juice are so-so). minibar and kielhl's body care are free! great!! one thing to complain, their water boiler is quite dirty, there were residue floating on the boiled water.