We had arrived Moscow early in the morning, appreciate they can provide room for us immediate. Check-in service and check-out service are fast and polite. Room is clean and room size big enough. Hotel location is good. Only mark the point down is the bell boy (man actually) not provide any services not even hold the door when he saw we are carrying a lot of bag. Overall, we would recommend this hotel to stay in Moscow.
"The front dest staff are not so friendly"
Hotels.com 旅客於 2013年09月24日留下評價
I did reserve two rooms via Hotel.com. But the front desk staff claimed that I did reserve other room via other agent. I.e. totally three rooms. Frankly, I am ok to take all three as they claimed that I did prepaid already. However, I insisted to take two rooms which I did reserve and pay for. So odd the hotel staffs were not like honest customer and did blame to me. Luckily, my colleagues in Moscow help me to explain that HK customer are very puncture and not that greedy. FUNNY EXPERIENCE!!! Anyway, the hotel location is great and worth for the money